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Blue Screen Error- ati3duag.dll


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#1 HijackGolem

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Posted 07 August 2010 - 09:43 PM

In the middle of my work and play on the computer, this blue screen shows up randomly and kills the fun. So it shows up, and gives this main information:

PAGE_FAULT_IN_NONPAGED_AREA

The problem seems to be caused by the following file: ati3duag.dll

Technical information: 0x00000050 (0xF77DC0A0, 0x00000001, 0xBF20EA4C, 0x00000001)

ati3duag.dll - Adress BF20EA4C base at BF116000, datestamp 4671ee63

I use Windows XP Professional 64-bit, with Avast Antivirus (from my last post) MalwareBytes (occasionally) and CCleaner (but i only clean history, InPrivate, etc., as i don't want my registry being strewn around)

My gratitude goes heavily to whoever helps me!

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#2 computerxpds

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Posted 07 August 2010 - 09:50 PM

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply. :thumbsup:

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#3 HijackGolem

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Posted 07 August 2010 - 09:58 PM

Thank you for responding so quickly!

Here's the log:

==================================================
Dump File : Mini080710-02.dmp
Crash Time : 8/7/2010 9:04:47 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xf77dc0a0
Parameter 2 : 0x00000001
Parameter 3 : 0xbf20ea4c
Parameter 4 : 0x00000001
Caused By Driver : ati3duag.dll
Caused By Address : ati3duag.dll+f8a4c
File Description : ati3duag.dll
Product Name : ATI Technologies Inc. Radeon DirectX Universal Driver
Company : ATI Technologies Inc.
File Version : 6.14.10.0510
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080710-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini080710-01.dmp
Crash Time : 8/7/2010 3:18:32 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x00000008
Parameter 2 : 0x80042000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+a48
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.3081 (xpsp_sp2_gdr.070209-0028)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini080510-01.dmp
Crash Time : 8/5/2010 11:08:54 AM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x00000008
Parameter 2 : 0x80042000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+a48
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.3081 (xpsp_sp2_gdr.070209-0028)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

#4 computerxpds

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Posted 07 August 2010 - 10:04 PM

Thank you for responding so quickly!


It's what I am good at. and you are welcome. :thumbsup:

Ok so it looks like you are having an issue with your file system and a video/graphics related driver. What were you doing when the bsod's happened anything in particular?

Edited by computerxpds, 07 August 2010 - 10:05 PM.

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#5 HijackGolem

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Posted 07 August 2010 - 10:25 PM

I play Roblox frequently, and it usually happened when i enter a server. I was wondering if it had anything to do with it. Video Card sounds right, since upon entering a server, everything loads, quite rapidly.

#6 HijackGolem

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Posted 08 August 2010 - 03:29 PM

Is this topic still going? Because if so, it had booted again with the same information? I'm confused as to whether or not i can prevent more BSOD's from happening?

#7 computerxpds

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Posted 08 August 2010 - 03:35 PM

Yes it is sorry I am working on about 20 topics right now, ok so i would update your graphics card drivers. What are your system specs so that I can direct you to the download page that contains your drivers. :thumbsup:

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#8 HijackGolem

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Posted 08 August 2010 - 03:51 PM

Not to be rude, friend, i can see that you've been very busy. Here's the specifics (what i could find):

System:

Microsoft Windows XP
Professional
Version 2002
Servic Pack 2

Manufactured and supported by:

Acer Incorporated
AMD Athlon™ 64 X2 Dual
Core Processor 4200+
2.19 GHz, 1.75 GB of RAM

Rest easy tonight if you have the time!

#9 HijackGolem

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Posted 09 August 2010 - 06:28 PM

I do believe that i can go onto the roblox browser, but just not into any games or specific web pages.

#10 hamluis

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Posted 09 August 2010 - 06:57 PM

Your BSODs indicate possible hard drive problems and possible video driver problems.

The first thing I would try is to uninstall your video drivers...then reinstall same.

I would also run the appropriate hard drive diagnostic (available at the website of the drive manufacturer) to check the functionality of the hard drive.

Bootable Hard Drive Diagnostics - Vox - http://usasma.vox.com/library/post/bootabl...iagnostics.html

Run the long test, not the short.

Louis

#11 HijackGolem

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Posted 10 August 2010 - 02:03 AM

It seems after uninstalling, re-installing and updating the driver, the problem seems to have gone and returned to its great performance (recently before). I've never re-installed and updated it before, and am hoping it's only a case of an outdated driver. If the problem continues, I will let you all know. Thank you for your patience in bearing with me!

#12 hamluis

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Posted 10 August 2010 - 06:37 AM

Keep us posted :thumbsup:.

Louis




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