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Google Links Redirecting, Anti-viruses freezing


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#1 Meechu

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Posted 07 August 2010 - 08:03 PM

I am using Windows 7...

I noticed a while ago that when I would click on a link in Google, it would bring me to a random and unwanted site. I just hit the back button and would re-click. Then I would be sent to the proper site. I figured that this is probably the work of a virus so I have tried the following:

-Spybot S&D: Fails to open when I click on it. I have tried (what I think) is renaming the application... at least on the desktop, in case the virus recognizes commonly used anti-spyware applications, but to no avail.

-Malwarebytes Anti-Malware: Opens but when I click the scan button, freezes up and quits responding. Also tried renaming it. Oddly enough it's lost the proper icon on my desktop, so I hope it's not ruined...

-BitDefender Internet Security: Opens, runs, but quits after a bit. As in, it says it's still scanning but the number of files scanned doesn't increase no matter how long I leave it...

-Advanced System Protector: O-K, this one has saved me a few million times. Starts up just like BitDefender but quits after scanning 356053 items at the HKEY_LOCAL_MACHINE/software/microsoft\Windows\CurrentVersion\Uninstall\{1d0FDD6D-3C5E-4588-8ED0-02DC88014Bf2} (if that means anything...) and doesn't continue no matter how long I leave it...


I'm running out of ideas at this point. It's really worrisome because I can't scan my computer for more viruses, besides the one that is messing with my Google links! Could really use some help, thanks D:

-Meechu

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#2 boopme

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Posted 07 August 2010 - 10:45 PM

Hello, try it this way... I am leaving but will look back tomorrow.

Reboot into Safe Mode with Networking
How to enter safe mode(XP) or look here How to start Windows in Safe Mode
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply
Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Meechu

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Posted 08 August 2010 - 02:30 AM

O-K, thanks for the quick reply. Just checked the status of my Advanced System Protector and I think it might have scanned to the end this time? It found 2 tracking cookies and 8 instances of some P2P... thing. Which I have never seen before... I quickly told the application to get rid of them and I'm scanning it again to see if it finds anything else, but again it's stopped on that same part: HKEY_LOCAL_MACHINE/software/microsoft\Windows\CurrentVersion\Uninstall\{1d0FDD6D-3C5E-4588-8ED0-02DC88014Bf2} for some time... maybe it's just a really huge item?

I thought that might have fixed the problem but apparently not. I googled something and was redirected to another site (called STOPzilla...) And, of course, Spybot S&D and the other anti-viruses/spywares don't open... so it appears that Advanced System Protector didn't do the job.

It's pretty late right now so I'll have to try that method tomorrow --sorry!! Again, thanks so much~

-Meechu

#4 boopme

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Posted 08 August 2010 - 12:07 PM

Please do as this may be a Backdoor trojan.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Meechu

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Posted 08 August 2010 - 07:39 PM

Arggg...

I tried rkill (a bunch of times) and I don't think anything is working. When I go to open it, it then asks me what program I would like to open it with. (It still runs in the background, telling me to 'be patient' though it never quits, so I figure it's not really working...) I tried using the .exe, .scr, and the .pif files, also tried using iExplorer.exe and eXplorer.exe all with the same message. Suuper frustrating... :\

BTW I couldn't disable my Anti-virus applications. They don't even open...

-Meechu

#6 Meechu

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Posted 08 August 2010 - 07:45 PM

Eh. Instead of asking me what to open it with, now it just opens in IE and keeps prompting me with this message:

"Do you want to open or save this file?
Name: pev.rkexe
Type: rkexe_auto_file, 231 KB
From: C:\Users\... etc.etc. "

If I click open. It just prompts me again.
And it does with whenever rkill runs in the background :\

-Meechu

#7 boopme

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Posted 08 August 2010 - 08:03 PM

Lets see if this works on W7

Go to File association fixes for Windows Vista

Click the exe box
Instructions:
To fix the association for a particular file type, download the corresponding fix from the above links table (Use Right-click - Save as option in your browser to download the fixes). Unzip the fix and extract the .REG file to the Desktop. Right-click the REG file and choose Merge. Note that you need to be an administrator to apply these fixes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Meechu

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Posted 08 August 2010 - 11:50 PM

"Cannot import C:\Users....etc.: Not all data was successfully written to the registry. Some keys are open by the system or other processes." Apparently this didn't work either.

#9 JediKnight06

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Posted 09 August 2010 - 05:39 AM

I have the same problem but it is only when I use twitter. I am running Win Vista and when I log on to twitter, it redirects to myspace or a blogspot.com site. I am using the latest version of Firefox as my browser.

I have run the following programs: RKill, Malwarebytes, Spyhunter and have had no luck.

I currently am using Kaspersky but even that has not picked up anything. Any suggestions? My IE is running very slow and it is awful if I log into twitter. The virus/malware that i have seems to activate quicker if i use google chrome. When I reboot, it seems to cure it but it kicks in after a while. Can someone please help me? Thank you!

#10 boopme

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Posted 09 August 2010 - 12:07 PM

In both cases looks like we need a deeper look.
Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Meechu

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Posted 09 August 2010 - 03:05 PM

Stuck on step 7. Downloaded dds.scr but when I go to open it, it displays a black window that quickly disappears...

(BTW One of my anti-viruses picked up some "rougeprogram" but I think it was just the changes I made to the registry for rkill to work, so I just uninstalled all of those antiviruses (besides the one I bought) since they were probably conflicting with each other anyway, and weren't working properly..)

#12 boopme

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Posted 09 August 2010 - 04:04 PM

If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random from the link provided for your operating system and save it to your desktop.Link 1 for 32-bit version
Link 2 for 32-bit version

Link 1 for 64-bit version
Link 2 for 64-bit version
This tool needs to run while the computer is connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding RSIT attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Another text file named info.txt will open minimized.
  • Save the log files to your desktop and copy/paste the contents of log.txt by highlighting everthing and pressing Ctrl+C.
  • After highlighting, right-click, choose Copy and then paste the contents into a new topic in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here.
  • Copies of both log files are automatically saved in the C:\RSIT folder which the tool creates during the scan.
-- Note: Do not post the contents of info.txt in your reply. Instead, just include it as an attachment to upload using the "Browse" button in the text editor when making your reply.

Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run. If RSIT did not work, then reply back here.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 Meechu

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Posted 09 August 2010 - 05:23 PM

It did work. Should I still follow through with the remaining steps 8-9? Or just post my results in the new topic?

Edit: Nevermind. Gmer didn't even work.. :\

Edited by Meechu, 09 August 2010 - 06:13 PM.


#14 JediKnight06

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Posted 09 August 2010 - 08:48 PM

should i just create a new post? can you offer any advice? thanks!

#15 boopme

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Posted 09 August 2010 - 09:56 PM

OK, I ;m not certain which one worked but post whichever did in th new topic.
As I said earlier you both need to post there... It's that type of infection.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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