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#1 Chris1967

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Posted 07 August 2010 - 06:31 PM

Hi
I have an infection on my PC
Every time I search with google I get redirected via results.google5.com to a random page that I have no desire to visit.
I've run spyware doctor full paid version, spybot search and destroy and avast free version. They all found problems but none of them removed this specific infection and its getting very annoying.
I'm running windows xp home edition with service pack 3.
Any help at all would be most welcome
Cheers

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#2 boopme

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Posted 07 August 2010 - 07:24 PM

Hello, I am moving this from XP to the Am Infected forum.


The problem is actually based in your router and that in turn is infecting all the other computers on your network,if on a network.
Here is the entire fix(from the beginning) that you will need to run on each PC.

Please download Malwarebytes' Anti-Malware from Here or Here

Next disconnect your system from the internet, and your router, then…

Double Click mbam-setup.exe to install the application.
  • Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.



Next you must reset the router to its default configuration. This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds). If you don’t know the router's default password, you can look it up HERE

However, if there are other Zlob-infected machines using the same router, they will need to be cleared with the above steps before resetting the router. Otherwise, the malware will simply go back and change the router's DNS settings. You also need to reconfigure any security settings you had in place prior to the reset. Check out this site here for video tutorials on how to properly configure your router's encryption and security settings. You may also need to consult with your Internet service provider to find out which DNS servers your network should be using.

Once you have ran Malwarebytes' Anti-Malware on the infected system, and reset the router to its default configuration you can reconnect to the internet, and router. Then return to this site to post your logs.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Chris1967

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Posted 08 August 2010 - 04:22 AM

Thanks
I'll post my logs if I ever get back online.

here goes

#4 Chris1967

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Posted 08 August 2010 - 04:31 AM

Hi again
I installed Malwarebytes on 1 pc and when I went to update I got the following message

MBAM_ERROR_UPDATING (12007,0,WINHTTPSENDREQUEST)

I sent their support a message about it but thought maybe you could help.

Cheers

#5 boopme

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Posted 08 August 2010 - 12:13 PM

See Post 2 here.. L@@K
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Chris1967

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Posted 09 August 2010 - 10:55 AM

Awesome.
I did everything you said and appear to have removed the infection.
I can't thank you enough.
Here are the logs from my 3 pc's as you requested. Maybe I need to do more, let me know please.


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4410

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

10/08/2010 15:49:33
mbam-log-2010-08-10 (15-49-33).txt

Scan type: Quick scan
Objects scanned: 138106
Time elapsed: 15 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)






Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4410

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

09/08/2010 15:37:24
mbam-log-2010-08-09 (15-37-24).txt

Scan type: Quick scan
Objects scanned: 131964
Time elapsed: 10 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)








Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4410

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

09/08/2010 15:24:38
mbam-log-2010-08-09 (15-24-38).txt

Scan type: Quick scan
Objects scanned: 151675
Time elapsed: 11 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bf (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bk (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\iu (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\adaway.lic (Rogue.AdwareAway) -> Quarantined and deleted successfully.

Edited by Chris1967, 09 August 2010 - 11:06 AM.


#7 Chris1967

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Posted 09 August 2010 - 10:57 AM

cheers again

Edited by Chris1967, 09 August 2010 - 11:06 AM.


#8 boopme

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Posted 09 August 2010 - 03:37 PM

Excellent!! Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Chris1967

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Posted 10 August 2010 - 09:22 AM

thanks
hopefully you'll hear no more from me




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