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Black Screen Hang

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#1 shawnvw


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Posted 07 August 2010 - 01:00 AM

Dell Inspiron 6000 laptop. When I start it, after the Dell boot logo appears and goes away, the screen remains black with a blinking cursor in the top left corner.

Before I came to this forum, I tried everything in the excellent "10 Things You Can Do..." article: (http://blogs.techrepublic.com.com/10things/?p=348) but none of them help. (Please take a look at the article before making a suggestion that's already there.)

Pressing F8 (or F5 or F7) while on the Dell screen has no effect, so I can't use Safe Mode or Last Good Configuration; although F2 (Setup) and F12 (Boot options) do work.

I can boot from the Windows CD as well as the "Ultimate Boot CD for Windows". These let me access the C: drive but the diagnostics I ran don't seem to find anything. (Maybe I'm not doing them right.) I also ran CCleaner to fix registry errors and other stuff.

Then I came back to Bleeping Computer. The sticky post at the top of this forum suggests that I try these:

- Disk Diagnostic
- CHKDSK /F /R (try to boot)
- fixmbr (try to boot)
- fixboot (try to boot)
- Safe Mode (try to boot)

...but I think I tried all these when I followed the 10 Things article. Any ideas what else I could try?

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#2 hamluis



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Posted 07 August 2010 - 08:21 AM

Black Screen (fixmbr) - http://support.microsoft.com/?scid=kb;en-us;314503

Dell Systems and Fixmbr Command


#3 shawnvw

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Posted 07 August 2010 - 10:08 PM

I tried both your links, Louis. They didn't help. (I'm pretty sure I managed to delete the DSR the last time the drive crashed and I had to reformat).

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