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Internet browser swimming through mud!


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7 replies to this topic

#1 furace

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Posted 06 August 2010 - 10:11 PM

Dear helpers,

My internet browsers are really lagging in the first 5 minutes. I tried Chrome, Mozilla, and IE 8! Same.
I also tried a lot to fix it, starting with CCleaner (cleaned everything including fixing all registries) , Microsoft Security Essentials full scans, AVG Free Full safe mode full scan, spybot, removed unnecessary files, deleted ALG files from registry to see if it helped, and modified services.exe and startup programs to run more efficiently.

Do you need to see my HJT file?

It's really weird. Hopefully, it's not a rootkit or backdoor.
At first, I thought it was due to the Mozilla java plug-in crashes, but it affected other browsers.
To top it off, I went to 2wire.com to check its speed meter and it was above 2 mbps.

Any ideas?

Thanks! ~

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#2 Broni

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Posted 07 August 2010 - 12:03 AM

Microsoft Security Essentials full scans, AVG Free

Are you running two AV programs?

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#3 furace

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Posted 07 August 2010 - 03:38 PM

Well I started with Microsoft Security Essentials and used it for about a month. Then after my browsers started acting up, I downloaded AVG Free and uninstalled MSE to see if that caused or will catch the problem. For both programs, it resulted in no viruses or anything likewise.

Somehow I think this is linked to facebook. Whenever I log on to facebook and surf other webs afterwards, it lags as if a hacker uses that as a means to getting to me or any users. My friends had similar consequences. I'm thinking that this is linked to the recent Facebook account manifestations downloadable through torrents. That guy did more damage to Facebook users than the corporation of Facebook.

By the way, can you tell me if I have rootkit/backdoor viruses? I need your help in a step-by-step process.
Please respond at your earliest convenience.

Thanks for everything.

#4 Broni

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Posted 07 August 2010 - 09:15 PM

can you tell me if I have rootkit/backdoor viruses?

Unfortunately, I'm not entitled to run such checks, but...

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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#5 furace

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Posted 10 August 2010 - 02:30 PM

Thanks, Broni.

Will do right away.

Take Care ~ :thumbsup:

#6 Orange Blossom

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Posted 10 August 2010 - 04:09 PM

Hello,

Your new topic doesn't contain the information we need so I'm deleting it.

To restate what Broni said in a different way:

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#7 furace

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Posted 11 August 2010 - 12:53 AM

Thanks for the notice.

I just followed your guide to its entirety and performed the requested tasks.

Here is the new topic link: http://www.bleepingcomputer.com/forums/t/338859/init-rootkit-infection-unsure-i-need-your-help/

Thanks again.

^^

#8 Orange Blossom

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Posted 11 August 2010 - 05:06 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/338859/init-rootkit-infection-unsure-i-need-your-help/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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