Posted 06 August 2010 - 02:49 PM
Gateway laptop M6750, Intel Core2 Duo CPU T5450 @ 1.66GHz 1.67 Ghz, 32 bit operating system, 3.00 GB Ram, running Vista Home Premium with Service Pack 1.
Think I have a virus. Keep getting pop ups from Antimalwaredoctor saying that there are 22 infections; then the pop up says that I am not running the professional version so it cannot clean it. Then I get several pop ups asking if I am SURE that I want to go on unprotected before it finally seems to go away. Asks me to sign up for the professional version of Antimalwaredoctor which I suspect is a scam. Then I get pop ups saying something is trying to steal my bank and paypal and other passwords and I have three minutes to react. Obviously a scam or virus.
I think it is preventing me from getting to the internet in the usual manner. However I got there after Windows Updates accessed the internet looking for updates. I typed Trend Micro Free Housecall in the top right box; hit the search spyglass and seemingly got to the Trend Micro website. I downloaded Free Housecall but when I hit Run to run the download, it kept saying that I am not on the internet. So it looks like something is preventing me from running Free Housecall.
Also unable to run System Restore. Believe it is blocking me from running System Restore. System Restore finally seems to begin to run after several tries but after about the second screen it says there are problems with my disk and I need to run Chkdsk. However when I tell it to run Chkdsk, it says it cannot do so because the disk is running. DUH. Says that it will run Chkdsk automatically if I reboot. So I reboot and get no evidence that it is running Chkdsk. However when I try to run System Restore it gives me the same error problem and again says I need to run Chkdsk.
Need help please.