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3 replies to this topic

#1 Rivermonster

Rivermonster

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  • Local time:11:51 AM

Posted 06 August 2010 - 12:30 PM

Hi,

Since about a week ago Google links are being redirected. The Google page opens okay but when I click a link instead of opening the topic it jumps somewhere else -- either another search site, or Ask Jeeves, or a page that is selling something. This is annoying as I have Symantec Endpoint with up-to-date virus definitions and my Windows installation is up-to-date too. My suspicion is that my PC has malware that was installed when I installed a freeware ebay automatic bidding program since the troubles began around then. Not sure if it is related but I noticed that my IE pop-up blocker was turned off...I think I may have done this myself when troubleshooting a particular site a few weeks back and forgot to reenable it.

Anyway, I found the page on this web site explaining the steps for requesting help with malware issues. I have created DDS.txt and Attach.txt files. However, I was unable to create a GMER log. I ran GMER three times. The first two times it just froze (I waited about 30 minutes each time); the third time my PC crashed to a blue screen. This is the first blue screen I have experienced in 4 years of almost daily use so it was a bit of a shock.

Well, here is the DDS text:


DDS (Ver_10-03-17.01) - NTFSx86
Run by AdrianLocal at 16:31:35.15 on 06/08/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3047.1512 [GMT 1:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning enabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k Cognizance
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ccxgui\ccXservice.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ccxgui\ccxstream.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\Sony Ericsson\Emma Core\Services\EmmaDeviceMgmt.exe
C:\Program Files\Common Files\Sony Ericsson\Emma Core\Services\EmmaUpdateMgmt.exe
C:\WINDOWS\System32\GEARSec.exe
C:\PROGRA~1\GFI\GFIBAC~1\GFIHInst.exe
C:\PROGRA~1\GFI\GFIBAC~1\GFIHSC~1.EXE
C:\WINDOWS\system32\IFXSPMGT.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\r_server.exe
C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\TeamViewer\Version4\TeamViewer_Service.exe
C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe
C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
C:\Program Files\TeamViewer\Version5\TeamViewer.exe
C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
C:\WINDOWS\system32\vmnat.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\msftesql.exe
C:\WINDOWS\system32\vmnetdhcp.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\HPQ\IAM\bin\asghost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\PDF Complete\pdfsty.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\VMware\VMware Workstation\vmware-tray.exe
C:\Program Files\VMware\VMware Workstation\hqtray.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\Seagate\DiscWizard\DiscWizardMonitor.exe
C:\Program Files\Seagate\DiscWizard\TimounterMonitor.exe
C:\Program Files\Common Files\Seagate\Schedule2\schedhlp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Volumouse\volumouse.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MoRUN.net\StickerLite\sticker.exe
C:\Program Files\Eraser\eraser.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\WebEx\Productivity Tools\ptoneclk.exe
C:\Program Files\WebEx\Productivity Tools\PTIM.exe
C:\Program Files\Copernic Desktop Search - Home\DesktopSearchService.exe
C:\Program Files\DynDNS Updater\DynTray.exe
C:\Program Files\WebEx\Productivity Tools\ptSrv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe
C:\Program Files\TechSmith\SnagIt 8\TSCHelp.exe
C:\Program Files\TechSmith\SnagIt 8\SnagPriv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\HPZinw12.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\JGsoft\EditPadPro6\EditPadPro.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPNRA.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBOID.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBPRO.EXE
C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
C:\Documents and Settings\AdrianLocal\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: SnagIt Toolbar Loader: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 8\SnagItBHO.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: WebEx Productivity Tools: {90e2ba2e-dd1b-4cde-9134-7a8b86d33ca7} - c:\program files\webex\productivity tools\ptonecli.dll
BHO: LastPass Browser Helper Object: {95d9ecf5-2a4d-4550-be49-70d42f71296e} - c:\program files\lastpass\LPBar.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Credential Manager for ProtectTools: {df21f1db-80c6-11d3-9483-b03d0ec10000} - c:\program files\hpq\iam\bin\ItIeAddIN.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: SnagIt: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 8\SnagItIEAddin.dll
TB: LastPass Toolbar: {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - c:\program files\lastpass\LPBar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: WebEx Productivity Tools: {90e2ba2e-dd1b-4cde-9134-7a8b86d33ca7} - c:\program files\webex\productivity tools\ptonecli.dll
TB: Copernic Desktop Search - Home Toolbar: {4a1c6093-14f9-44d7-860e-5d265cfca9d9} - c:\program files\copernic desktop search - home\toolbar\ToolbarContainer101000315.dll
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: Copernic Desktop Search - Home Toolbar: {4a1c6093-14f9-44d7-860e-5d265cfca9d9} - c:\program files\copernic desktop search - home\toolbar\ToolbarContainer101000315.dll
EB: Copernic Desktop Search - Home: {9c3fca1f-99e3-48f2-a7f4-dd3931b2f99a} - c:\program files\copernic desktop search - home\DeskbandIntegration302020009.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [$Volumouse$] "c:\program files\volumouse\volumouse.exe" /nodlg
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [MoRUN.net Sticker Lite] c:\program files\morun.net\stickerlite\sticker.exe
uRun: [Eraser] c:\program files\eraser\eraser.exe -hide
uRun: [Sony Ericsson PC Suite] "c:\program files\sony ericsson\sony ericsson pc suite\SEPCSuite.exe" /systray /nologon
uRun: [PTOneClick] c:\program files\webex\productivity tools\ptoneclk.exe /AutoRunning="3"
uRun: [Adobe Acrobat Synchronizer] c:\program files\adobe\acrobat 8.0\acrobat\AdobeCollabSync.exe
uRun: [PTIM.exe] c:\program files\webex\productivity tools\PTIM.exe
uRun: [Copernic Desktop Search - Home] "c:\program files\copernic desktop search - home\DesktopSearchService.exe" /tray
uRun: [Adobe Reader Synchronizer] "c:\program files\adobe\reader 9.0\reader\AdobeCollabSync.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [PTHOSTTR] c:\program files\hewlett-packard\hp protecttools security manager\PTHOSTTR.EXE /Start
mRun: [PDF Complete] "c:\program files\pdf complete\pdfsty.exe"
mRun: [SDMSSplash] "c:\program files\hp_sdms\sdmssplash\launcher.exe" "launchdir=c:\program files\hp_sdms\SDMSSplash"
mRun: [SetRefresh] c:\program files\compaq\setrefresh\SetRefresh.exe
mRun: [CognizanceTS] rundll32.exe c:\progra~1\hpq\iam\bin\AsTsVcc.dll,RegisterModule
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vmware-tray] c:\program files\vmware\vmware workstation\vmware-tray.exe
mRun: [VMware hqtray] "c:\program files\vmware\vmware workstation\hqtray.exe"
mRun: [UnlockerAssistant] "c:\program files\unlocker\UnlockerAssistant.exe"
mRun: [CoolSwitch] c:\windows\system32\taskswitch.exe
mRun: [DiscWizardMonitor.exe] c:\program files\seagate\discwizard\DiscWizardMonitor.exe
mRun: [AcronisTimounterMonitor] c:\program files\seagate\discwizard\TimounterMonitor.exe
mRun: [Seagate Scheduler2 Service] "c:\program files\common files\seagate\schedule2\schedhlp.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide
mRun: [Norton Ghost 9.0] c:\program files\symantec\norton ghost\agent\GhostTray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dyndns~1.lnk - c:\program files\dyndns updater\DynTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\snagit~1.lnk - c:\program files\techsmith\snagit 8\SnagIt32.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{f3c1de9e-5e16-4ba9-b854-7b53a45e3579}\Icon3E5562ED7.ico
mPolicies-system: EnableLUA = 0 (0x0)
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: LastPass - file://c:\program files\lastpass\context.html?cmd=lastpass
IE: LastPass Fill Forms - file://c:\program files\lastpass\context.html?cmd=fillforms
IE: Sothink SWF Catcher - c:\program files\common files\sourcetec\swf catcher\InternetExplorer.htm
IE: {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - c:\program files\common files\sourcetec\swf catcher\InternetExplorer.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - c:\program files\lastpass\LPBar.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
Trusted Zone: picis.com\intranet
Trusted Zone: picis.com\users
DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} - hxxp://assets.photobox.com/assets/aurigma/ImageUploader5.cab?20091113165757
DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - hxxp://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1255726959531
DPF: {76392179-60A8-462D-8961-B95C14DAADF4} - hxxps://billcentre.vodafone.co.uk/bpa/content/ddiprintengine.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {B2FC031D-8C74-46AE-8042-BCF4FC03C1EF} - hxxp://wfds-tdapp/qcbin/Spider91.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://picis.webex.com/client/T26L/webex/ieatgpc.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
TCP: NameServer = 93.188.164.78,93.188.166.228
TCP: {06761D30-94A2-4288-97B8-167AD2F6D459} = 93.188.164.78,93.188.166.228
TCP: {28B4A5FC-CC6A-498F-BF29-D3D2D9AD81AB} = 93.188.164.78,93.188.166.228
TCP: {3837D0F3-1837-4CCA-A835-453F75A7F72A} = 93.188.164.78,93.188.166.228
TCP: {51EB9F34-1D11-465F-9E1F-5F4624F13243} = 93.188.164.78,93.188.166.228
TCP: {DBC4BB84-F30C-444E-96A6-BBA29382E4E5} = 192.168.220.2,192.168.220.4
Notify: IfxWlxEN - IfxWlxEN.dll
Notify: igfxcui - igfxdev.dll
Notify: OneCard - c:\program files\hpq\iam\bin\AsWlnPkg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli AsWlnPkg

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\adrian~1\applic~1\mozilla\firefox\profiles\pbzbkg0q.default\
FF - plugin: c:\documents and settings\adrianlocal\application data\mozilla\firefox\profiles\pbzbkg0q.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 EUBAKUP;EUBAKUP;c:\windows\system32\drivers\eubakup.sys [2009-12-15 26248]
R0 EUFS;EUFS;c:\windows\system32\drivers\eufs.sys [2009-12-15 20616]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-8-6 64288]
R0 PQV2i;PQV2i;c:\windows\system32\drivers\PQV2i.sys [2004-7-29 138780]
R1 PersonalSecureDrive;PersonalSecureDrive;c:\windows\system32\drivers\psd.sys [2006-4-7 31104]
R1 PQIMount;PQIMount;c:\windows\system32\drivers\PQIMount.sys [2004-7-29 46779]
R1 RapportBuka;RapportBuka;c:\windows\system32\drivers\RapportBuka.sys [2010-3-4 390528]
R1 RapportKELL;RapportKELL;c:\program files\trusteer\rapport\bin\RapportKELL.sys [2010-7-1 59240]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2010-7-1 166632]
R2 ASChannel;Local Communication Channel;c:\windows\system32\svchost.exe -k Cognizance [2004-8-4 14336]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-8-14 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-8-14 108392]
R2 ccXgui;ccXgui;c:\program files\ccxgui\ccXservice.exe [2004-4-23 173568]
R2 EmmaDevMgmtSvc;Emma Device Management;c:\program files\common files\sony ericsson\emma core\services\EmmaDeviceMgmt.exe [2010-4-27 306296]
R2 EmmaUpdMgmtSvc;Emma Update Management;c:\program files\common files\sony ericsson\emma core\services\EmmaUpdateMgmt.exe [2010-4-27 162936]
R2 GFIBckHAtt;GFI Backup 2009 - Home Edition Attendant Service;c:\progra~1\gfi\gfibac~1\GFIHInst.exe [2009-12-15 440616]
R2 GFIBckHSched;GFI Backup 2009 - Home Edition Scheduler Service;c:\progra~1\gfi\gfibac~1\GFIHSC~1.EXE [2009-12-15 1410856]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-7-12 1352832]
R2 OMSI download service;Sony Ericsson OMSI download service;c:\program files\sony ericsson\sony ericsson pc suite\SupServ.exe [2009-11-16 90112]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2009-10-16 534040]
R2 r_server;Remote Administrator Service;c:\windows\system32\r_server.exe [2009-11-3 241664]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2010-7-1 840936]
R2 SgtSch2Svc;Seagate Scheduler2 Service;c:\program files\common files\seagate\schedule2\schedul2.exe [2008-6-24 431384]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2008-12-8 2440120]
R2 TeamViewer4;TeamViewer 4;c:\program files\teamviewer\version4\TeamViewer_Service.exe [2009-10-7 185640]
R2 TeamViewer5;TeamViewer 5;c:\program files\teamviewer\version5\TeamViewer_Service.exe [2010-5-21 173352]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-27 102448]
R3 EuDisk;EASEUS Disk Enumerator;c:\windows\system32\drivers\EuDisk.sys [2009-12-15 122504]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2009-10-17 36608]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100805.003\NAVENG.SYS [2010-8-5 85424]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100805.003\NAVEX15.SYS [2010-8-5 1362608]
R3 seehcri;Sony Ericsson seehcri Device Driver;c:\windows\system32\drivers\seehcri.sys [2009-11-16 27632]
R3 teamviewervpn;TeamViewer VPN Adapter;c:\windows\system32\drivers\teamviewervpn.sys [2008-1-25 25088]
R3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-11-14 394952]
S2 DynDNS Updater;DynDNS Updater;c:\program files\dyndns updater\DynUpSvc.exe [2010-4-16 103800]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-23 135664]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-11-18 23888]
S3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys [2009-10-26 8704]
S3 EUDSKACS;EUDSKACS;c:\windows\system32\drivers\eudskacs.sys [2009-12-15 14216]
S3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys [2009-10-26 3072]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [2009-11-16 13224]
S3 s0016bus;Sony Ericsson Device 0016 driver (WDM);c:\windows\system32\drivers\s0016bus.sys [2009-11-16 89256]
S3 s0016mdfl;Sony Ericsson Device 0016 USB WMC Modem Filter;c:\windows\system32\drivers\s0016mdfl.sys [2009-11-16 15016]
S3 s0016mdm;Sony Ericsson Device 0016 USB WMC Modem Driver;c:\windows\system32\drivers\s0016mdm.sys [2009-11-16 120744]
S3 s0016mgmt;Sony Ericsson Device 0016 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s0016mgmt.sys [2009-11-16 114216]
S3 s0016nd5;Sony Ericsson Device 0016 USB Ethernet Emulation SEMC0016 (NDIS);c:\windows\system32\drivers\s0016nd5.sys [2009-11-16 25512]
S3 s0016obex;Sony Ericsson Device 0016 USB WMC OBEX Interface;c:\windows\system32\drivers\s0016obex.sys [2009-11-16 110632]
S3 s0016unic;Sony Ericsson Device 0016 USB Ethernet Emulation SEMC0016 (WDM);c:\windows\system32\drivers\s0016unic.sys [2009-11-16 115752]
S3 s0017bus;Sony Ericsson Device 0017 driver (WDM);c:\windows\system32\drivers\s0017bus.sys [2009-11-16 86824]
S3 s0017mdfl;Sony Ericsson Device 0017 USB WMC Modem Filter;c:\windows\system32\drivers\s0017mdfl.sys [2009-11-16 15016]
S3 s0017mdm;Sony Ericsson Device 0017 USB WMC Modem Driver;c:\windows\system32\drivers\s0017mdm.sys [2009-11-16 114600]
S3 s0017mgmt;Sony Ericsson Device 0017 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s0017mgmt.sys [2009-11-16 108328]
S3 s0017nd5;Sony Ericsson Device 0017 USB Ethernet Emulation SEMC0017 (NDIS);c:\windows\system32\drivers\s0017nd5.sys [2009-11-16 26024]
S3 s0017obex;Sony Ericsson Device 0017 USB WMC OBEX Interface;c:\windows\system32\drivers\s0017obex.sys [2009-11-16 104616]
S3 s0017unic;Sony Ericsson Device 0017 USB Ethernet Emulation SEMC0017 (WDM);c:\windows\system32\drivers\s0017unic.sys [2009-11-16 109736]

============== File Associations ===============

txtfile="c:\program files\jgsoft\editpadpro6\EditPadPro.exe" "%1"

=============== Created Last 30 ================

2010-08-06 13:22:05 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-08-06 11:40:31 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-08-06 11:39:59 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{BD986C1B-72EC-4B82-B47B-6CAC4E6F494E}
2010-08-06 11:39:40 0 d-----w- c:\program files\Lavasoft
2010-08-03 17:10:03 339968 ----a-w- c:\windows\system32\RapportBuka.dll
2010-07-20 23:39:19 0 d-----w- c:\docume~1\adrian~1\applic~1\AceSniperDesktop
2010-07-20 23:38:17 0 d-----w- c:\program files\Ace Sniper
2010-07-14 18:50:38 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe

==================== Find3M ====================

2010-07-27 06:30:35 8462336 ------w- c:\windows\system32\dllcache\shell32.dll
2009-11-03 11:03:21 5136072 ----a-w- c:\program files\common files\lpuninstall.exe

============= FINISH: 16:32:16.43 ===============


I do not see an option to upload the Attach.txt file. Should I paste the contents too?

Thanks in advance for your help!

Adrian

Edited by Orange Blossom, 06 August 2010 - 09:56 PM.
Move to log forum. ~ OB


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 14 August 2010 - 08:01 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


MBRCheck

Please also download MBRCheck to your desktop
  • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
  • It will show a Black screen with some data on it
  • a report called MBRcheck will be on your desktop
  • open this report
  • Right click on the screen and select > Select All
  • Press Control+C
  • now please copy that report to this thread


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from RKUnHooker
      3. report from MBRchecker
      4.let me know of any problems you may have had

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 17 August 2010 - 01:39 AM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:06:51 AM

Posted 20 August 2010 - 07:34 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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