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i dont know what it is


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#1 vert

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Posted 06 August 2010 - 11:44 AM

Ive been working on this laptop in hopes of ridding the windows install of all its viruses and etc, which i thought i had done but the pc is still painfully slow and hard to do anything on.

what i had initially done was run full scans with security essentials and malwarebytes, both with updated definitions, and malwarebytes was able to find quite a few viruses, backdoors, and some other stuff i cant remember as of now. microsoft security essentials didnt find anything, im assuming this is because malwarebytes was quicker to the punch as both were running at the same time.

i figured the problem would have been solved after removing all that stuff, but apparently not, so ive continued to do more scans with the above mentioned programs, but nothing was detected. i also considering the possibility of having a rootkit, so i ran avg anti rootkit and that also came back with no detections.

I also noticed that when i tried to enable the windows firewall, windows said it was unable to enable it and for me to manually do it through the control panel, which was unsuccessful.

thanks for your help!

EDIT: forgot to mention that i also looked over the slow computer thread on another section of this site, i followed the guide and went ahead and defragged, scandisked, and etc.

here are the logs:


DDS (Ver_10-03-17.01) - NTFSx86
Run by adrian at 20:48:08.48 on Thu 08/05/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.147 [GMT -7:00]

AV: Microsoft Security Essentials *On-access scanning disabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\CCleaner\CCleaner.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\adrian\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {2E4136F6-A927-4337-8178-B7EBC309EFC4} - No File
BHO: {56071E0D-C61B-11D3-B41C-00E02927A304} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - No File
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Trusted Zone: musicmatch.com\online
DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} - hxxps://eagent.farmersinsurance.com/PLA/eAgent/scv/commonActiveX/smsx.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168303025257
DPF: {D27CDB6E-AE6D-11CF-96B8-444553512000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 nwprovau

============= SERVICES / DRIVERS ===============

R0 AVG Anti-Rootkit;AVG Anti-Rootkit;c:\windows\system32\drivers\avgarkt.sys [2007-1-31 5632]
R1 AvgArCln;Avg Anti-Rootkit Clean Driver;c:\windows\system32\drivers\AvgArCln.sys [2010-8-5 3968]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-3-25 151216]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-7-29 304464]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-7-29 20952]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe --> c:\progra~1\mcafee\viruss~1\mcshield.exe [?]
S2 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe --> c:\progra~1\mcafee\viruss~1\mcsysmon.exe [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2010-08-06 03:20:41 14592 ----a-w- c:\windows\system32\drivers\kbdhid.sys
2010-08-06 03:20:41 14592 ----a-w- c:\windows\system32\dllcache\kbdhid.sys
2010-08-05 22:09:29 3968 ----a-w- c:\windows\system32\drivers\AvgArCln.sys
2010-08-04 09:54:08 1089593 ------w- c:\windows\system32\dllcache\ntprint.cat
2010-08-02 11:02:30 0 d-----w- c:\windows\system32\XPSViewer
2010-08-02 10:59:03 89088 ------w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2010-08-02 10:59:03 597504 ------w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2010-08-02 10:59:03 117760 ------w- c:\windows\system32\prntvpt.dll
2010-08-02 10:59:02 575488 ------w- c:\windows\system32\xpsshhdr.dll
2010-08-02 10:59:02 575488 ------w- c:\windows\system32\dllcache\xpsshhdr.dll
2010-08-02 10:58:59 1676288 ------w- c:\windows\system32\xpssvcs.dll
2010-08-02 10:58:59 1676288 ------w- c:\windows\system32\dllcache\xpssvcs.dll
2010-08-02 10:58:55 0 d-----w- C:\de5c429b20cd0ecf97999d564b5c79
2010-07-30 03:36:06 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-07-30 03:31:46 0 d-----w- c:\program files\Microsoft Security Essentials
2010-07-30 03:28:14 0 d-----w- c:\docume~1\adrian\applic~1\Malwarebytes
2010-07-30 03:28:00 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-30 03:27:58 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-07-30 03:27:57 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-30 03:27:57 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-30 03:13:01 0 d-----w- c:\windows\pss
2010-07-30 02:29:50 0 d-----w- c:\program files\CCleaner
2010-07-15 22:24:58 0 d-----w- C:\c793ce00d8ab7e77e23fdb1dfe75fe9c
2010-07-15 04:52:13 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
2010-07-09 01:39:11 0 d-----w- c:\windows\S2CMW6GQ0AKU5FPZ

==================== Find3M ====================

2010-08-02 04:34:37 490640 --sha-w- c:\windows\system32\drivers\fidbox.idx
2010-08-02 04:34:37 215840 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2010-08-02 04:34:37 21260 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2010-08-02 04:34:36 37587232 --sha-w- c:\windows\system32\drivers\fidbox.dat
2010-07-27 06:30:35 8462336 ------w- c:\windows\system32\dllcache\shell32.dll
2008-01-25 19:22:00 88 --sh--r- c:\windows\system32\3412E6E13A.sys
2006-09-06 15:38:25 56 --sh--r- c:\windows\system32\3AE1E61234.sys
2007-03-06 04:27:50 56 --sh--r- c:\windows\system32\C7226B5701.sys
2008-10-16 16:45:17 7414 --sha-w- c:\windows\system32\KGyGaAvL.sys
2008-09-23 01:25:37 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092220080923\index.dat

============= FINISH: 20:57:53.17 ===============

Attached Files


Edited by vert, 06 August 2010 - 11:50 AM.


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#2 m0le

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Posted 14 August 2010 - 07:54 AM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

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#3 vert

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Posted 14 August 2010 - 05:15 PM

im here smile.gif

#4 m0le

m0le

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Posted 14 August 2010 - 05:30 PM

Can you please run MBAM and then Superantispyware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


And

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#5 m0le

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Posted 17 August 2010 - 07:29 PM

Hi,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open. The time taken between posts can also change the situation with your PC making it more difficult to help you.

If you like you can PM me.

Thanks,


m0le
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#6 m0le

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Posted 18 August 2010 - 07:47 PM

This topic has been closed.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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