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Malware redirect problems - various malware found


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11 replies to this topic

#1 veebee7

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Posted 05 August 2010 - 07:44 PM

I've got a redirect problem I can't get rid of. The primary symptom is that when I do searches with any search engine (I originally thought it was just Google but it's happened with others too) and then click one of the results from the search, quite often (but not every time) my page is redirected. I've had instances of new webpages opening while I'm already on a page. General PC performance tanks the longer the computer is on; I have to reboot FREQUENTLY to recover.

I've run full scans in both safe mode and normal mode with Webroot, Malwarebytes, and Ad-Aware and all three claim to have found different problems including BehavesLike.Win32, TrojanWin32.Generic!BT, Troj/ExpJs-X, Troj/ExpJS-Z, and Troj/FakeAVJS-F. Whatever product found it claimed to have cleaned it but the problems persist.

I'm seeing frequent pop-up warnings from Webroot on Myroitracking.com and on attempted redirects to 67.302.36.16 and 67.201.36.16.

Once I got a pop-up with 195.54.170.75 in the title bar which contained:
WARNING! On your computer detected the malicious code. Should immediately make sure your system is safe!


I'm running Webroot on this PC all the time and I run a full weekly scan. I'm very careful about where I surf and went from fine one day to disaster the next. I've scanned Add/Remove programs and the c: drive but don't see anything obvious.

I'd appreciate any ideas on what to do or try to remedy this.

I ran the DDS tool and it took several hours to complete. By the time it finished, the computer was locked up and I couldn't save the log. In case it might help, I took pictures of the log and they're attached. The ark.txt file is included below and is also attached.


thanks very much. Vee


GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-08-05 19:59:03
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\kwxyafod.sys


---- System - GMER 1.0.15 ----

SSDT 86330020 ZwAllocateVirtualMemory
SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwCreateKey [0xF757B87E]
SSDT 86355B48 ZwCreateProcess
SSDT 86355AD0 ZwCreateProcessEx
SSDT 863558F0 ZwCreateThread
SSDT 86355E18 ZwDeleteKey
SSDT 86355C38 ZwDeleteValueKey
SSDT 86355BC0 ZwOpenKey
SSDT 86355698 ZwQueueApcThread
SSDT 86330F30 ZwReadVirtualMemory
SSDT 86355DA0 ZwRenameKey
SSDT 86355788 ZwSetContextThread
SSDT 86355D28 ZwSetInformationKey
SSDT 863559E0 ZwSetInformationProcess
SSDT 86355800 ZwSetInformationThread
SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwSetValueKey [0xF757BBFE]
SSDT 86355968 ZwSuspendProcess
SSDT 86355710 ZwSuspendThread
SSDT 86355A58 ZwTerminateProcess
SSDT 86355878 ZwTerminateThread
SSDT 86330FA8 ZwWriteVirtualMemory

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\System32\svchost.exe[1212] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 0099000A
.text C:\WINDOWS\System32\svchost.exe[1212] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 009A000A
.text C:\WINDOWS\System32\svchost.exe[1212] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 0098000C
.text C:\WINDOWS\System32\svchost.exe[1212] USER32.dll!GetCursorPos 7E42974E 5 Bytes JMP 00F6000A
.text C:\WINDOWS\System32\svchost.exe[1212] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 00AE000A
.text C:\WINDOWS\system32\wuauclt.exe[1252] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00C1000A
.text C:\WINDOWS\system32\wuauclt.exe[1252] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00C2000A
.text C:\WINDOWS\system32\wuauclt.exe[1252] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00C0000C
.text C:\WINDOWS\Explorer.EXE[1788] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00B7000A
.text C:\WINDOWS\Explorer.EXE[1788] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00C5000A
.text C:\WINDOWS\Explorer.EXE[1788] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00B6000C
.text C:\WINDOWS\system32\SearchIndexer.exe[2804] kernel32.dll!WriteFile 7C810E27 7 Bytes JMP 00585C0C C:\WINDOWS\system32\MSSRCH.DLL (mssrch.dll/Microsoft Corporation)
.text C:\WINDOWS\system32\wuauclt.exe[2952] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 0099000A
.text C:\WINDOWS\system32\wuauclt.exe[2952] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 009A000A
.text C:\WINDOWS\system32\wuauclt.exe[2952] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 0098000C

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs bb-run.sys (Promise Disk Accelerator/Promise Technology, Inc.)

Device \Driver\Tcpip \Device\Ip 85F31A78
Device \Driver\Tcpip \Device\Ip 85D4C820
Device \Driver\Tcpip \Device\Ip 85E6E138

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 arkbcfltr.sys (Microsoft AR PS/2 Keyboard Filter Driver (Beta 2 Release 2)/Microsoft Corporation)

Device \Driver\Tcpip \Device\Tcp 85F31A78
Device \Driver\Tcpip \Device\Tcp 85D4C820
Device \Driver\Tcpip \Device\Tcp 85E6E138
Device \Driver\Tcpip \Device\Udp 85F31A78
Device \Driver\Tcpip \Device\Udp 85D4C820
Device \Driver\Tcpip \Device\Udp 85E6E138
Device \Driver\Tcpip \Device\RawIp 85F31A78
Device \Driver\Tcpip \Device\RawIp 85D4C820
Device \Driver\Tcpip \Device\RawIp 85E6E138
Device \Driver\Tcpip \Device\IPMULTICAST 85F31A78
Device \Driver\Tcpip \Device\IPMULTICAST 85D4C820
Device \Driver\Tcpip \Device\IPMULTICAST 85E6E138

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

Attached Files

  • Attached File  ark.txt   6.46KB   5 downloads
  • Attached File  dds1.jpg   351.15KB   7 downloads


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#2 gringo_pr

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Posted 13 August 2010 - 12:19 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


MBRCheck

Please also download MBRCheck to your desktop
  • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
  • It will show a Black screen with some data on it
  • a report called MBRcheck will be on your desktop
  • open this report
  • Right click on the screen and select > Select All
  • Press Control+C
  • now please copy that report to this thread


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from RKUnHooker
      3. report from MBRchecker
      4.let me know of any problems you may have had

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 veebee7

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Posted 13 August 2010 - 08:07 PM

Thanks for the reply!

I ran the DDS tool and it took several hours to complete. By the time it finished, the computer was locked up and I couldn't save the log. In case it might help, I took pictures of the log and they're attached to the original post. The ark.txt file is included below and is also attached.

I'll try to run the tools and get the list posted tomorrow.



#4 gringo_pr

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Posted 14 August 2010 - 12:59 AM

Try to run it again but turn off any security software that you have running


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 veebee7

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Posted 15 August 2010 - 03:08 PM

Hi,

I attempted to stop Malwarebytes by turning it off everywhere I could find that appeared to do that and by stopping the services. There were no processes (obviously running that I could find in Task Manager).

Thanks, Vee




The DDS logs:


DDS.TXT:

DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by HP_Administrator at 15:37:45.28 on Sun 08/15/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.959.741 [GMT -4:00]

AV: Webroot AntiVirus with Spy Sweeper *On-access scanning enabled* (Updated) {77E10C7F-2CCA-4187-9394-BDBC267AD597}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\HP_Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.wral.com/
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
mSearchAssistant = hxxp://www.google.com
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
uRun: [ctfmon.exe] "c:\windows\system32\ctfmon.exe"
mRun: [ehTray] "c:\windows\ehome\ehtray.exe"
mRun: [AlwaysReady Power Message APP] "ARPWRMSG.EXE"
mRun: [WD Button Manager] "WDBtnMgr.exe"
mRun: [HPAIO_PrintFolderMgr] "c:\windows\system32\spool\drivers\w32x86\hpoopm07.exe"
mRun: [WebrootTrayApp] "c:\program files\webroot\security\current\framework\WRTray.exe"
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_05\bin\npjpi150_05.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {02E09B2E-2A03-4572-9291-69900C068564} - hxxp://www.learnitcorp.com/cabs/lcsim.cab
DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} - hxxp://www.stonyfield.com/coupons/scriptX/smsx.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8942.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1139698037921
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://www.vcrlter.virginia.edu/AxisCamControl.ocx
DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://wbi.sas.com/dana-cached/setup/JuniperSetupSP1.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - No File

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp_adm~1\applic~1\mozilla\firefox\profiles\drre8h7r.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.wral.com
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJPI150_05.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPOJI610.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

============= SERVICES / DRIVERS ===============

S2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S2 ssfmonm;ssfmonm;c:\windows\system32\drivers\ssfmonm.sys [2010-7-26 45072]
S2 WebrootSpySweeperService;Webroot Spy Sweeper Engine;c:\program files\webroot\security\current\plugins\antimalware\AEI.exe [2010-7-26 3858168]
S2 WRConsumerService;Webroot Client Service;c:\program files\webroot\security\current\framework\WRConsumerService.exe [2010-7-19 3020184]

=============== Created Last 30 ================

2010-08-11 23:38:25 0 d-----w- c:\program files\ToniArts
2010-08-11 10:36:19 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-08-10 00:57:40 0 d-----w- c:\program files\RegCleaner
2010-08-04 01:10:11 0 ----a-w- c:\documents and settings\hp_administrator\defogger_reenable
2010-07-26 23:27:12 45072 ----a-w- c:\windows\system32\drivers\ssfmonm.sys
2010-07-26 23:24:15 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{9A82E8DE-6B96-49B5-BA94-0EF3E3DE16D3}
2010-07-26 23:23:52 0 d-----w- c:\docume~1\alluse~1\applic~1\webroot
2010-07-26 00:08:37 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys

==================== Find3M ====================

2010-06-17 18:49:10 24496 ----a-w- c:\windows\system32\drivers\sshrmd.sys
2010-06-17 18:49:10 182056 ----a-w- c:\windows\system32\drivers\ssidrv.sys
2010-06-14 14:31:20 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
2009-12-06 00:36:09 16384 --sha-w- c:\windows\temp\cookies\index.dat
2009-12-06 00:36:09 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2009-12-06 00:36:09 32768 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 15:38:44.28 ===============



ATTACH.TXT:

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 2/11/2006 4:27:15 PM
System Uptime: 8/15/2010 3:30:31 PM (0 hours ago)

Motherboard: Hewleet-Packard | | Asterope
Processor: Intel® Pentium® 4 CPU 3.20GHz | CPU 1 | 3199/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 224 GiB total, 195.189 GiB free.
D: is FIXED (FAT32) - 9 GiB total, 1.107 GiB free.
E: is CDROM ()
F: is CDROM ()
G: is Removable
H: is Removable
I: is Removable
J: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP149: 5/17/2010 9:04:00 PM - System Checkpoint
RP150: 5/19/2010 10:12:27 PM - System Checkpoint
RP151: 5/21/2010 2:53:02 PM - System Checkpoint
RP152: 5/22/2010 5:34:08 PM - System Checkpoint
RP153: 5/23/2010 2:56:49 PM - Software Distribution Service 3.0
RP154: 5/24/2010 9:17:01 PM - System Checkpoint
RP155: 5/26/2010 9:37:23 PM - System Checkpoint
RP156: 5/28/2010 4:31:14 PM - System Checkpoint
RP157: 6/6/2010 10:13:43 AM - System Checkpoint
RP158: 5/29/2010 5:36:53 PM - System Checkpoint
RP159: 5/30/2010 4:04:04 PM - Software Distribution Service 3.0
RP160: 5/30/2010 4:07:48 PM - Installed Compatibility Pack for the 2007 Office system
RP161: 5/31/2010 12:25:56 PM - Software Distribution Service 3.0
RP162: 6/1/2010 7:11:38 PM - System Checkpoint
RP163: 6/2/2010 10:01:27 PM - System Checkpoint
RP164: 6/4/2010 8:09:38 AM - System Checkpoint
RP165: 6/5/2010 11:11:11 AM - System Checkpoint
RP166: 6/6/2010 2:45:39 PM - System Checkpoint
RP167: 6/7/2010 3:18:23 PM - System Checkpoint
RP168: 6/8/2010 6:57:15 PM - System Checkpoint
RP169: 6/9/2010 10:00:07 PM - System Checkpoint
RP170: 6/11/2010 4:49:37 PM - System Checkpoint
RP171: 6/12/2010 5:24:20 PM - System Checkpoint
RP172: 6/13/2010 8:22:38 PM - System Checkpoint
RP173: 6/14/2010 8:58:13 PM - System Checkpoint
RP174: 6/16/2010 10:52:39 PM - System Checkpoint
RP175: 6/19/2010 4:14:30 PM - System Checkpoint
RP176: 6/20/2010 4:53:01 PM - System Checkpoint
RP177: 6/21/2010 10:58:53 PM - System Checkpoint
RP178: 6/23/2010 5:30:56 PM - System Checkpoint
RP179: 6/25/2010 9:35:00 AM - System Checkpoint
RP180: 6/26/2010 3:34:23 PM - System Checkpoint
RP181: 6/27/2010 5:43:06 PM - System Checkpoint
RP182: 6/28/2010 10:40:37 PM - System Checkpoint
RP183: 6/30/2010 7:42:00 AM - System Checkpoint
RP184: 7/1/2010 4:55:57 PM - System Checkpoint
RP185: 7/2/2010 8:20:43 PM - System Checkpoint
RP186: 7/3/2010 8:55:34 PM - System Checkpoint
RP187: 7/4/2010 9:03:44 PM - System Checkpoint
RP188: 7/5/2010 10:07:24 AM - Software Distribution Service 3.0
RP189: 7/6/2010 3:44:54 PM - System Checkpoint
RP190: 7/7/2010 8:01:51 PM - System Checkpoint
RP191: 7/9/2010 7:46:34 AM - System Checkpoint
RP192: 7/10/2010 11:02:43 AM - System Checkpoint
RP193: 7/12/2010 7:56:54 AM - System Checkpoint
RP194: 7/13/2010 8:13:19 PM - System Checkpoint
RP195: 7/15/2010 7:40:39 AM - System Checkpoint
RP196: 7/16/2010 10:13:27 PM - System Checkpoint
RP197: 7/17/2010 10:31:50 PM - System Checkpoint
RP198: 7/19/2010 5:47:27 PM - System Checkpoint
RP199: 7/21/2010 6:41:51 AM - System Checkpoint
RP200: 7/22/2010 7:31:51 AM - System Checkpoint
RP201: 7/24/2010 11:19:13 AM - System Checkpoint
RP202: 7/25/2010 6:31:11 PM - System Checkpoint
RP203: 7/26/2010 7:27:50 AM - Restore Operation
RP204: 7/26/2010 7:34:15 AM - Restore Operation
RP205: 7/26/2010 7:37:55 AM - Restore Operation
RP206: 7/26/2010 9:30:45 AM - Software Distribution Service 3.0
RP207: 7/30/2010 3:11:57 PM - System Checkpoint
RP208: 7/31/2010 4:43:13 PM - System Checkpoint
RP209: 8/1/2010 4:59:38 PM - System Checkpoint
RP210: 8/11/2010 3:58:47 AM - System Checkpoint
RP211: 8/11/2010 7:38:14 PM - Installed EasyCleaner
RP212: 8/13/2010 9:20:34 PM - System Checkpoint

==== Installed Programs ======================

3DGreetings Personal Edition
Adobe Download Manager 2.0 (Remove Only)
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 7.0
Adobe Shockwave Player
Agere Systems PCI-SV92PP Soft Modem
AiO_Scan
AiO_Scan_CDA
AiOSoftware
AiOSoftwareNPI
ATI Control Panel
ATI Display Driver
BufferChm
CameraDrivers
Compatibility Pack for the 2007 Office system
CP_AtenaShokunin1Config
CP_CalendarTemplates1
cp_LightScribeConfig
cp_LightScribePlugin
CP_Package_Basic1
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
CP_Panorama1Config
CueTour
Customer Experience Enhancement
Destinations
DeviceManagementQFolder
DISCover
DocProc
DocumentViewer
DocumentViewerQFolder
DrawPlus 3.0
e-Sword
EasyCleaner
Fax
Fax_CDA
Freedom Art Collection
GemMaster Mystic
High Definition Audio Driver Package - KB888111
Holiday Art Collection
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP DigitalMedia Archive
HP Document Viewer 5.3
HP Game Console and games
HP Image Zone 5.3
HP Image Zone for Media Center PC
HP Imaging Device Functions 5.3
HP Multimedia Keyboard Software
HP OfficeJet G Series
HP Photosmart 330,380,420,470,7800,8000,8200 Series
HP Photosmart Cameras 5.0
HP PSC & OfficeJet 5.3.A
HP PSC & OfficeJet 5.3.B
HP Software Update
HP Solution Center & Imaging Support Tools 5.3
HPProductAssistant
HpSdpAppCoreApp
InstantShareDevices
InterVideo WinDVD Player
J2SE Runtime Environment 5.0 Update 5
Juniper Networks Setup Client
Juniper Networks Setup Client Activex Control
Juniper Terminal Services Client
LightScribe 1.4.52.1
Malwarebytes' Anti-Malware
MeasureUp Practice Tests
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Away Mode
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2005
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Edition 60 Days Trial Welcome Tour
Microsoft Office Standard Edition 2003
Microsoft Picture It! Photo Premium 2001
Microsoft Press Readiness Review Suite 70-272
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Web Publishing Wizard 1.52
Microsoft Works
Mozilla Firefox (3.0.10)
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
muvee autoProducer 4.5
muvee autoProducer unPlugged 1.2
My DSC
MySQL Server 5.1
NewCopy
NewCopy_CDA
PanoStandAlone
PC-Doctor 5 for Windows
Photo Organizer
PhotoGallery
Print Artist 2003
PrintMaster
PrintMaster Premier 4.00
PS2
PSPrinters08
PSTAPlugin
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
Quicken 2006
QuickVerse 2005 "Be" Collection
QuickVerse 7.0
Quickverse 8.0 Books
RandMap
Readme
RealPlayer
Realtek High Definition Audio Driver
Remove IntelliMover Demo
Retrospect 6.5
Scan
ScannerCopy
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
Self Test Practice Test Engine
Self Test Software: Exam 70-272
Shockwave
SierraAddressBook 3.0
SkinsHP1
SolutionCenter
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Sonic_PrimoSDK
Status
TestOut Navigator (Stand-Alone Version)
The Print Shop
The Print Shop Photo Pro
TrayApp
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Update Rollup 2 for Windows XP Media Center Edition 2005
Updates from HP (remove only)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
WebReg
Webroot Software
Windows Driver Package - (mr7910) Image 08/08/2006 1.4.0.0
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

8/9/2010 8:17:59 PM, error: DCOM [10005] - DCOM got error "%1055" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
8/9/2010 8:17:59 PM, error: DCOM [10005] - DCOM got error "%1055" attempting to start the service winmgmt with arguments "" in order to run the server: {8BC3F05E-D86B-11D0-A075-00C04FB68820}
8/9/2010 8:17:59 PM, error: DCOM [10005] - DCOM got error "%1055" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
8/9/2010 8:17:59 PM, error: DCOM [10005] - DCOM got error "%1055" attempting to start the service COMSysApp with arguments "" in order to run the server: {ECABAFBC-7F19-11D2-978E-0000F8757E2A}
8/9/2010 8:17:49 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Webroot Spy Sweeper Engine service to connect.
8/9/2010 8:17:49 PM, error: Service Control Manager [7000] - The Webroot Spy Sweeper Engine service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
8/8/2010 1:55:15 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Beep
8/8/2010 1:55:02 PM, error: Service Control Manager [7023] - The Network Security service terminated with the following error: The specified module could not be found.
8/8/2010 1:54:53 PM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
8/8/2010 1:54:53 PM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
8/15/2010 3:32:33 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Beep Fips intelppm
8/15/2010 3:31:39 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
8/15/2010 3:17:11 PM, error: Service Control Manager [7006] - The ScRegSetValueExW call failed for Start with the following error: Access is denied.
8/11/2010 9:07:23 AM, error: Service Control Manager [7023] - The Network Security service terminated with the following error: The system cannot find the file specified.

==== End Of File ===========================





RKUmHooker.txt:


RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xED89B000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 4161536 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0xBF0BF000 C:\WINDOWS\System32\ati3duag.dll 2412544 bytes (ATI Technologies Inc. , ati3duag.dll)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2150400 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2150400 bytes
0x804D7000 RAW 2150400 bytes
0x804D7000 WMIxWDM 2150400 bytes
0xBF800000 Win32k 1851392 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1851392 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF1FE7000 C:\WINDOWS\system32\DRIVERS\ati2mtag.sys 1368064 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Miniport Driver)
0xF1E44000 C:\WINDOWS\system32\DRIVERS\AGRSM.sys 1097728 bytes (Agere Systems, SoftModem Device Driver)
0xF7243000 iaStor.sys 872448 bytes (Intel Corporation, Intel Matrix Storage Manager driver)
0xBF30C000 C:\WINDOWS\System32\ativvaxx.dll 602112 bytes (ATI Technologies Inc. , Radeon Video Acceleration Universal Driver)
0xF70E7000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xED618000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF1D7B000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xED74B000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xF6080000 C:\WINDOWS\system32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xF71E8000 ftsata2.sys 274432 bytes (Promise Technology, Inc., Promise Driver for Windows Server 2003)
0xF61C7000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xBF012000 C:\WINDOWS\System32\ati2dvag.dll 258048 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Display Driver)
0xBF051000 C:\WINDOWS\System32\ati2cqag.dll 233472 bytes (ATI Technologies Inc., Central Memory Manager / Queue Server Module)
0xBF08A000 C:\WINDOWS\System32\atikvmag.dll 217088 bytes (ATI Technologies Inc., Virtual Command And Memory Manager)
0xF738A000 ssidrv.sys 200704 bytes (Webroot Software, Inc. (www.webroot.com), Spy Sweeper Interdiction Driver)
0xF1DD9000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF73CC000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xF6515000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF735D000 C:\WINDOWS\system32\DRIVERS\NDIS.SYS 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xF5635000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xED688000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF1F64000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xED723000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF7318000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xED6FD000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xED5F4000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xED877000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF1FAF000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF1F8C000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xED6B3000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E4000 ACPI_HAL 134400 bytes
0x806E4000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF71B0000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF733E000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF70CD000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF722B000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xF71D0000 C:\WINDOWS\system32\DRIVERS\SCSIPORT.SYS 98304 bytes (Microsoft Corporation, SCSI Port Driver)
0xF7187000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF1E1A000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xF6460000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF1F50000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xF1FD3000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xED7A4000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xF1E31000 C:\WINDOWS\system32\DRIVERS\Rtlnicxp.sys 77824 bytes (Realtek Semiconductor Corporation , Realtek 10/100/1000 NDIS 5.1 Driver )
0xF7174000 WudfPf.sys 77824 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF719E000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF73BB000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF1E09000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF616F000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF766B000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF75EB000 C:\WINDOWS\system32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xF750B000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xF776B000 C:\WINDOWS\system32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xF773B000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF767B000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xF661A000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF771B000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF751B000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xF695F000 C:\WINDOWS\system32\DRIVERS\ssfmonm.sys 57344 bytes (Webroot Software, Inc. (www.webroot.com), Spy Sweeper FileSystem Filter Driver)
0xF756B000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF768B000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF769B000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF754B000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF76BB000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF69CF000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF765B000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF753B000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF76AB000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF74FB000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF76EB000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF752B000 sshrmd.sys 40960 bytes (Webroot Software, Inc. (www.webroot.com), Spy Sweeper Mini Driver)
0xF76DB000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF757B000 bb-run.sys 36864 bytes (Promise Technology, Inc., Promise Disk Accelerator)
0xF755B000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF699F000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF764B000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF76CB000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF775B000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xF57A3000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF774B000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF78F3000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF7893000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF78B3000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xF77EB000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF788B000 C:\WINDOWS\system32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xF785B000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF7783000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF78BB000 C:\WINDOWS\system32\DRIVERS\PS2.sys 28672 bytes (Hewlett-Packard Company, PS2 SYS)
0xF78D3000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xF78DB000 C:\WINDOWS\system32\DRIVERS\aracpi.sys 24576 bytes (Microsoft Corporation, Microsoft AR ACPI Driver (Beta 2 Release 2))
0xF78CB000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF78A3000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF786B000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF7833000 C:\WINDOWS\system32\DRIVERS\arhidfltr.sys 20480 bytes (Microsoft Corporation, Microsoft AR HID Filter Driver (Beta 2 Release 2))
0xF787B000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF778B000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF7843000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF7793000 PxHelp20.sys 20480 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF7853000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF777B000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF78FB000 C:\WINDOWS\system32\DRIVERS\usbohci.sys 20480 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0xF781B000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xED7DF000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF79F3000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xEB160000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF79C7000 C:\WINDOWS\system32\DRIVERS\arpolicy.sys 12288 bytes (Microsoft Corporation, Microsoft AR Policy Driver (Beta 2 Release 2))
0xF790B000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xED6F9000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xED7E7000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xED7D7000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF79CF000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xED843000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7A4F000 C:\WINDOWS\system32\DRIVERS\arkbcfltr.sys 8192 bytes (Microsoft Corporation, Microsoft AR PS/2 Keyboard Filter Driver (Beta 2 Release 2))
0xF7A83000 C:\WINDOWS\system32\DRIVERS\armoucfltr.sys 8192 bytes (Microsoft Corporation, Microsoft AR PS/2 Mouse Filter Driver (Beta 2 Release 2))
0xF7A03000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xF7A69000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7A01000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xF79FB000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7A6D000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7A71000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7A55000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7A5B000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF79FF000 viaide.sys 8192 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xF79FD000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF2176000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7BE2000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF2138000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7AC3000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0x85EE62A0 unknown_irp_handler 3424 bytes
0x85EE52C8 unknown_irp_handler 3384 bytes
0x85EE6318 unknown_irp_handler 3304 bytes
0x85EE5340 unknown_irp_handler 3264 bytes
0x85EE6390 unknown_irp_handler 3184 bytes
0x85EE53B8 unknown_irp_handler 3144 bytes
0x85EB84A0 unknown_irp_handler 2912 bytes
0x85EB8518 unknown_irp_handler 2792 bytes
0x85EB8590 unknown_irp_handler 2672 bytes
0x85EE9690 unknown_irp_handler 2416 bytes
0x85F3C6A8 unknown_irp_handler 2392 bytes
0x85ED26A8 unknown_irp_handler 2392 bytes
0x85EE9708 unknown_irp_handler 2296 bytes
0x85F3C720 unknown_irp_handler 2272 bytes
0x85ED2720 unknown_irp_handler 2272 bytes
0x85EE9780 unknown_irp_handler 2176 bytes
0x85F3C798 unknown_irp_handler 2152 bytes
0x85ED2798 unknown_irp_handler 2152 bytes
0x85E88A40 unknown_irp_handler 1472 bytes
0x85EFBAD8 unknown_irp_handler 1320 bytes
!!!!!!!!!!!Hidden driver: 0x862A2AEA ?_empty_? 1302 bytes
0x85EFBB50 unknown_irp_handler 1200 bytes
0x85EFBBC8 unknown_irp_handler 1080 bytes
0x85EFBDB0 unknown_irp_handler 592 bytes
0x85EFBE28 unknown_irp_handler 472 bytes
0x85EFBEA0 unknown_irp_handler 352 bytes
0x85C04EB8 unknown_irp_handler 328 bytes
0x862A2EC5 unknown_irp_handler 315 bytes
0x85C04F30 unknown_irp_handler 208 bytes
0x85C04FA8 unknown_irp_handler 88 bytes
!!!!!!!!!!!Hidden driver: 0x8634D030 ?_empty_? 0 bytes
==============================================
>Stealth
==============================================
0xF722B000 WARNING: suspicious driver modification [atapi.sys::0x862A2AEA]
0xF757B000 WARNING: Virus alike driver modification [bb-run.sys], 36864 bytes


!!POSSIBLE ROOTKIT ACTIVITY DETECTED!! =)






MBRCheck.txt:



MBRCheck, version 1.2.3
© 2010, AD

Command-line:
Windows Version: Windows XP Professional
Windows Information: Service Pack 3 (build 2600)
Logical Drives Mask: 0x000003fc

Kernel Drivers (total 106):
0x804D7000 \WINDOWS\system32\ntoskrnl.exe
0x806FF000 \WINDOWS\system32\hal.dll
0xF7A2E000 \WINDOWS\system32\KDCOM.DLL
0xF793E000 \WINDOWS\system32\BOOTVID.dll
0xF74DF000 ACPI.sys
0xF7A30000 \WINDOWS\system32\DRIVERS\WMILIB.SYS
0xF74CE000 pci.sys
0xF752E000 isapnp.sys
0xF753E000 ohci1394.sys
0xF754E000 \WINDOWS\system32\DRIVERS\1394BUS.SYS
0xF755E000 sshrmd.sys
0xF749D000 ssidrv.sys
0xF7470000 \WINDOWS\system32\DRIVERS\NDIS.SYS
0xF77AE000 \WINDOWS\system32\DRIVERS\TDI.SYS
0xF7AF6000 pciide.sys
0xF77B6000 \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
0xF7A32000 viaide.sys
0xF7A34000 intelide.sys
0xF756E000 MountMgr.sys
0xF7451000 ftdisk.sys
0xF7A36000 dmload.sys
0xF742B000 dmio.sys
0xF77BE000 PartMgr.sys
0xF757E000 VolSnap.sys
0xF7356000 iaStor.sys
0xF733E000 atapi.sys
0xF72FB000 ftsata2.sys
0xF72E3000 \WINDOWS\system32\DRIVERS\SCSIPORT.SYS
0xF758E000 disk.sys
0xF759E000 \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
0xF72C3000 fltmgr.sys
0xF72B1000 sr.sys
0xF75AE000 bb-run.sys
0xF77C6000 PxHelp20.sys
0xF729A000 KSecDD.sys
0xF7287000 WudfPf.sys
0xF71FA000 Ntfs.sys
0xF71E0000 Mup.sys
0xF7826000 \SystemRoot\system32\DRIVERS\usbohci.sys
0xF7174000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
0xF782E000 \SystemRoot\system32\DRIVERS\usbehci.sys
0xF761E000 \SystemRoot\system32\DRIVERS\imapi.sys
0xF762E000 \SystemRoot\system32\DRIVERS\cdrom.sys
0xF763E000 \SystemRoot\system32\DRIVERS\redbook.sys
0xF7151000 \SystemRoot\system32\DRIVERS\ks.sys
0xF7129000 \SystemRoot\system32\DRIVERS\HDAudBus.sys
0xF7846000 \SystemRoot\system32\DRIVERS\fdc.sys
0xF764E000 \SystemRoot\system32\DRIVERS\i8042prt.sys
0xF7856000 \SystemRoot\system32\DRIVERS\PS2.sys
0xF785E000 \SystemRoot\system32\DRIVERS\kbdclass.sys
0xF7A44000 \SystemRoot\system32\DRIVERS\arkbcfltr.sys
0xF7116000 \SystemRoot\system32\DRIVERS\Rtlnicxp.sys
0xF765E000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
0xF79D2000 \SystemRoot\system32\DRIVERS\ndistapi.sys
0xF70FF000 \SystemRoot\system32\DRIVERS\ndiswan.sys
0xF766E000 \SystemRoot\system32\DRIVERS\raspppoe.sys
0xF767E000 \SystemRoot\system32\DRIVERS\raspptp.sys
0xF704E000 \SystemRoot\system32\DRIVERS\psched.sys
0xF768E000 \SystemRoot\system32\DRIVERS\msgpc.sys
0xF787E000 \SystemRoot\system32\DRIVERS\ptilink.sys
0xF788E000 \SystemRoot\system32\DRIVERS\raspti.sys
0xF701E000 \SystemRoot\system32\DRIVERS\rdpdr.sys
0xF769E000 \SystemRoot\system32\DRIVERS\termdd.sys
0xF789E000 \SystemRoot\system32\DRIVERS\mouclass.sys
0xF7A4A000 \SystemRoot\system32\DRIVERS\swenum.sys
0xF6FC0000 \SystemRoot\system32\DRIVERS\update.sys
0xF79F2000 \SystemRoot\system32\DRIVERS\mssmbios.sys
0xF76AE000 \SystemRoot\system32\DRIVERS\usbhub.sys
0xF7A4E000 \SystemRoot\system32\DRIVERS\USBD.SYS
0xF76BE000 \SystemRoot\System32\Drivers\NDProxy.SYS
0xF7A56000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
0xF7C53000 \SystemRoot\System32\Drivers\Null.SYS
0xF7836000 \SystemRoot\System32\drivers\vga.sys
0xF6F84000 \SystemRoot\System32\drivers\VIDEOPRT.SYS
0xF7A5A000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
0xF786E000 \SystemRoot\System32\Drivers\Msfs.SYS
0xF7886000 \SystemRoot\System32\Drivers\Npfs.SYS
0xF7A22000 \SystemRoot\system32\DRIVERS\rasacd.sys
0xF6F51000 \SystemRoot\system32\DRIVERS\ipsec.sys
0xF6EF8000 \SystemRoot\system32\DRIVERS\tcpip.sys
0xF6EAA000 \SystemRoot\system32\DRIVERS\ipnat.sys
0xF6E82000 \SystemRoot\system32\DRIVERS\netbt.sys
0xF6E60000 \SystemRoot\System32\drivers\afd.sys
0xF76DE000 \SystemRoot\system32\DRIVERS\netbios.sys
0xF6E35000 \SystemRoot\system32\DRIVERS\rdbss.sys
0xF6DC5000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
0xF6DA1000 \SystemRoot\System32\Drivers\Fastfat.SYS
0xF791E000 \SystemRoot\system32\DRIVERS\USBSTOR.SYS
0xF78C6000 \SystemRoot\system32\DRIVERS\usbccgp.sys
0xF6FA8000 \SystemRoot\system32\DRIVERS\hidusb.sys
0xF76FE000 \SystemRoot\system32\DRIVERS\HIDCLASS.SYS
0xF77D6000 \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
0xF781E000 \SystemRoot\system32\DRIVERS\arhidfltr.sys
0xF6FA0000 \SystemRoot\system32\DRIVERS\kbdhid.sys
0xF6F98000 \SystemRoot\system32\DRIVERS\mouhid.sys
0xF7A6A000 \SystemRoot\system32\DRIVERS\armoucfltr.sys
0xBF800000 \SystemRoot\System32\win32k.sys
0xF6EE8000 \SystemRoot\System32\drivers\Dxapi.sys
0xF78DE000 \SystemRoot\System32\watchdog.sys
0xBF000000 \SystemRoot\System32\drivers\dxg.sys
0xF7C29000 \SystemRoot\System32\drivers\dxgthk.sys
0xBFF50000 \SystemRoot\System32\framebuf.dll
0xBFFA0000 \SystemRoot\System32\ATMFD.DLL
0xF6A35000 \SystemRoot\system32\DRIVERS\ndisuio.sys
0xF6682000 \SystemRoot\system32\DRIVERS\srv.sys
0x7C900000 \WINDOWS\system32\ntdll.dll

Processes (total 15):
0 System Idle Process
4 System
388 C:\WINDOWS\system32\smss.exe
460 csrss.exe
484 C:\WINDOWS\system32\winlogon.exe
532 C:\WINDOWS\system32\services.exe
544 C:\WINDOWS\system32\lsass.exe
724 C:\WINDOWS\system32\svchost.exe
820 svchost.exe
900 C:\WINDOWS\system32\svchost.exe
1024 svchost.exe
1076 svchost.exe
1932 C:\WINDOWS\explorer.exe
312 wmiprvse.exe
1616 C:\Documents and Settings\HP_Administrator\Desktop\MBRCheck.exe

\\.\C: --> \\.\PhysicalDrive0 at offset 0x00000002`20af2e00 (NTFS)
\\.\D: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (FAT32)

PhysicalDrive0 Model Number: Maxtor6L250S0, Rev: BACE1G10

Size Device Name MBR Status
--------------------------------------------
232 GB \\.\PhysicalDrive0 Legit MBR code detected
SHA1: F75A10171F7488C11BA9A98CEC3D186D7A8D3972


Done!


#6 gringo_pr

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Posted 15 August 2010 - 03:30 PM

Greetings

One or more of the identified infections is Known as a Backdoor Trojan. - TDSS rootkit <--please read

What this virus does do.
QUOTE
Functionality
The functionality that the Trojan exhibits implies that it has been designed with profit-making as its primary objective. Making money from the Web typically involves generating Web traffic, installing pay-per-install software and also by generating sales leads for other Web sites and services of a dubious nature. It tries to achieve its objective by employing an array of techniques to try and make the user participate in these income-generating activities.


What the virus can do.
QUOTE
Backdoor.Tidserv is a Trojan horse that uses an advanced rootkit to hide itself. It also displays advertisements, redirects user search results, and opens a back door on the compromised computer.


This "could" allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can clean this machine but I cannot guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 gringo_pr

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Posted 18 August 2010 - 05:19 PM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#8 veebee7

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Posted 18 August 2010 - 06:08 PM

Sorry for the delay in responding. I've been back and forth about whether or not I should attempt to clean the PC since it's possible it won't be secure after that even if it appears to be clean.

I think what I may do instead is try and figure out how to reimage it. Windows XP was installed on the PC when I bought it new but it didn't come with an install disk. It does have a Recovery drive (a D: drive) so I'm assuming I can maybe do it from there; I don't have any experience with that.

If I go that route, would you consider it safe at that point?

Thanks very much for your time and help.

Vee


#9 gringo_pr

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Posted 18 August 2010 - 07:00 PM

Yes that would be fine


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#10 veebee7

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Posted 19 August 2010 - 07:06 PM

Based on the information you've given me, I think I'm going to go ahead and just reinstall Windows. If I can't trust the PC to be secure even if it appears to be clean, I won't really be able to use it for much.

Thank you so much for your help in diagnosing the problem. I had suspected it may be a rootkit issue since multiple tools claimed to have found and cleaned a problem (or problems) but the symptoms always persisted or quickly returned after that. I had no way to confirm what was really going on. You provide a valuable service for those of us attempting to repair our pc's when they've been hit with this mess! Thank you for your time and expertise!

Vee

#11 gringo_pr

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Posted 19 August 2010 - 07:29 PM

you are most welcome


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 gringo_pr

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Posted 22 August 2010 - 01:00 AM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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