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blue screen of death. Kxloapow.sys file error.


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16 replies to this topic

#1 ekrause

ekrause

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Posted 05 August 2010 - 07:08 PM

A while back, I had some malware problems on our home computer, ran some anti-malware programs in safe-mode, cleared up a few issues, but computer has run very slow since. After finding out today that our work computer has a backdoor trojan rootkit, decided to make sure this computer is really clean. I ran DDS just fine, and will post the log, but both times I tried to run GMER, I got the blue screen of death. It says the problem is in the Kxloapow.sys file. *(Page_Fault_In_Nonpaged_Area)* I tried to run it in normal Windows XP Pro mode and in Safe-mode.

Here is my DDS log, what can I do to clean up my computer???

Thanks,
Eric

DDS (Ver_10-03-17.01) - NTFSx86
Run by Eric at 19:26:43.60 on Thu 08/05/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1321 [GMT -4:00]

AV: AVG Internet Security *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Firewall *enabled* {8decf618-9569-4340-b34a-d78d28969b66}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Yahoo!\Common\YMailAdvisor.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe
C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\system32\hpoipm07.exe
svchost.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgfws9.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Yahoo!\Companion\Installs\cpn3\ytbb.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Eric\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
uSearch Page =
uWindow Title = Windows Internet Explorer provided by Yahoo!
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant =
mSearchAssistant =
uURLSearchHooks: H - No File
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
uURLSearchHooks: H - No File
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn3\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn3\YTSingleInstance.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn3\yt.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [YMailAdvisor] "c:\program files\yahoo!\common\YMailAdvisor.exe"
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpaiod~1.lnk - c:\program files\hewlett-packard\aio\hp psc 700 series\bin\hpobrt07.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo1.walgreens.com/WalgreensActivia.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12

============= SERVICES / DRIVERS ===============

R0 AVGIDSErHrxpx;AVG9IDSErHr;c:\windows\system32\drivers\AVGIDSxx.sys [2009-12-30 25168]
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2008-12-20 52872]
R0 SFAUDIO;Sonic Focus DSP Driver;c:\windows\system32\drivers\sfaudio.sys [2008-12-4 24064]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-20 216400]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-12-20 29584]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-12-20 243024]
R2 a2free;a-squared Free Service;c:\program files\a-squared free\a2service.exe [2010-3-11 1858144]
R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\adobe\photoshop elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 169312]
R2 avg9emc;AVG E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-6-22 921952]
R2 avg9wd;AVG WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-6-22 308136]
R2 avgfws9;AVG Firewall;c:\program files\avg\avg9\avgfws9.exe [2010-6-22 2331032]
R2 AVGIDSAgent;AVG9IDSAgent;c:\program files\avg\avg9\identity protection\agent\bin\AVGIDSAgent.exe [2010-6-22 5897808]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-9-26 189736]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-6-3 92008]
R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2009-12-30 30104]
R3 AVGIDSDriverxpx;AVG9IDSDriver;c:\program files\avg\avg9\identity protection\agent\driver\platform_xp\AVGIDSDriver.sys [2009-12-30 122448]
R3 AVGIDSFilterxpx;AVG9IDSFilter;c:\program files\avg\avg9\identity protection\agent\driver\platform_xp\AVGIDSFilter.sys [2009-12-30 30288]
R3 AVGIDSShimxpx;AVG9IDSShim;c:\program files\avg\avg9\identity protection\agent\driver\platform_xp\AVGIDSShim.sys [2009-12-30 26192]
R3 k57w2k;Broadcom NetLink ™ Gigabit Ethernet;c:\windows\system32\drivers\k57xp32.sys [2008-12-4 176640]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2009-12-30 30104]

=============== Created Last 30 ================

2010-08-05 23:24:45 0 ----a-w- c:\documents and settings\eric\defogger_reenable
2010-08-05 23:24:24 423656 ----a-w- c:\windows\system32\deployJava1.dll
2010-07-29 23:08:50 20 ----a-w- c:\windows\system32\SYSTEM
2010-07-15 12:12:07 744448 -c----w- c:\windows\system32\dllcache\helpsvc.exe

==================== Find3M ====================

2010-06-22 20:32:12 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-06-22 20:32:10 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-06-22 20:32:04 25168 ----a-w- c:\windows\system32\drivers\AVGIDSxx.sys
2010-06-22 20:31:58 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys

============= FINISH: 19:27:18.79 ===============


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#2 mpascal

mpascal

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Posted 14 August 2010 - 01:27 AM

Hi ekrause,

Welcome to Bleeping Computer!

My name is mpascal, and I will be helping you fix your problem.

Before we begin, I would like give a few guidelines so that we can fix your problem as quickly and efficiently as possible:
  • Be sure to follow all my instructions carefully! If there is anything you don't understand, don't hesitate to ask.
  • Please do not do anything or perform other steps unless I have asked you to do so.
  • Please make sure you post all logs I ask you to, and make sure that the entire log gets posted.
  • Don't attach any logs unless asked. Posting them in the forums will make them easier to analyze.
  • If you are unsure of how to reply, or need help with anything regarding the website, please look here.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

STEP 1 - MBAM

Note: In the event that you already have MBAM installed, you do not need to reinstall it. Simply Updating it and doing a Quickscan is sufficient.

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

STEP 2 - GMER

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

STEP 3 - OTL

Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • In the Custom Scans box, copy and paste the following:
    CODE
    netsvcs
    %SYSTEMDRIVE%\*.*
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\Fonts\*.ini
    %systemroot%\Fonts\*.ini2
    %systemroot%\Fonts\*.exe
    %systemroot%\system32\spool\prtprocs\w32x86\*.*
    %systemroot%\REPAIR\*.bak1
    %systemroot%\REPAIR\*.ini
    %systemroot%\system32\*.jpg
    %systemroot%\*.jpg
    %systemroot%\*.png
    %systemroot%\*.scr
    %systemroot%\*._sy
    %APPDATA%\Adobe\Update\*.*
    %ALLUSERSPROFILE%\Favorites\*.*
    %APPDATA%\Microsoft\*.*
    %PROGRAMFILES%\*.*
    %APPDATA%\Update\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\System32\config\*.sav
    %PROGRAMFILES%\bak. /s
    %systemroot%\system32\bak. /s
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %systemroot%\*.config
    %systemroot%\system32\*.db
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of the files, and post it with your next reply.
STEP 4 - Reply

Please reply with the following logs:
  • MBAM Log
  • GMER Log
  • OTL Log

Posted Image

Stay with your topic! Topics that go 4 days without a reply will be closed. PM me to reopen.

Please don't PM asking for support. Post on the forums instead.

My help is free, but if you wish to donate and help continue my fight against malware, click here: Posted Image


#3 ekrause

ekrause
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Posted 14 August 2010 - 04:52 AM

Thanks Mpascal!

I am away from home until Monday, will run the scans at that time.

Eric

#4 mpascal

mpascal

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Posted 14 August 2010 - 10:46 AM

Hi Eric,

Thanks for the update, see you then!

Posted Image

Stay with your topic! Topics that go 4 days without a reply will be closed. PM me to reopen.

Please don't PM asking for support. Post on the forums instead.

My help is free, but if you wish to donate and help continue my fight against malware, click here: Posted Image


#5 ekrause

ekrause
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Posted 16 August 2010 - 06:12 PM

I'm back!!

I was able to run MBAM, however I wasn't able to update it first, I kept getting an error. Something is preventing the program from accessing the internet. The scan did not find any errors.

I was not able to run GMER without getting a BSOD, even in safe mode with the devices tab unchecked.

I was able to run OTL with the code.

MBAM and OTL logs are posted below.

Malwarebytes' Anti-Malware 1.44
Database version: 3851
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

8/16/2010 5:27:15 PM
mbam-log-2010-08-16 (17-27-15).txt

Scan type: Quick Scan
Objects scanned: 146767
Time elapsed: 21 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

---------------------------------------------------------------------------------------------------------

OTL LOG

OTL logfile created on: 8/16/2010 7:03:09 PM - Run 1
OTL by OldTimer - Version 3.2.10.0 Folder = C:\Documents and Settings\Eric\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 74.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 88.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 148.96 Gb Total Space | 98.99 Gb Free Space | 66.45% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: D9V6JPH1
Current User Name: Eric
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Minimal

========== Processes (SafeList) ==========

PRC - C:\Documents and Settings\Eric\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\AVG\AVG9\avgemc.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG9\avgrsx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG9\avgnsx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG9\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSMonitor.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG9\avgfws9.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG9\avgcsrvx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG9\avgchsvx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG9\avgam.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)
PRC - C:\Program Files\Yahoo!\Companion\Installs\cpn3\ytbb.exe (Yahoo! Inc.)
PRC - C:\Program Files\a-squared Free\a2service.exe (Emsi Software GmbH)
PRC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe (Seagate Technology LLC)
PRC - C:\Program Files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe (Seagate LLC)
PRC - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe (TomTom)
PRC - C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe (TomTom)
PRC - C:\Program Files\Yahoo!\Common\YMailAdvisor.exe (Yahoo! Inc.)
PRC - C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe (Yahoo! Inc)
PRC - C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe (Microsoft Corp.)
PRC - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe (Yahoo! Inc.)
PRC - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe (Adobe Systems Incorporated)
PRC - C:\Program Files\Analog Devices\Core\smax4pnp.exe (Analog Devices, Inc.)
PRC - C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
PRC - C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)
PRC - C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe (Hewlett-Packard Co.)
PRC - C:\Program Files\Hewlett-Packard\AiO\Shared\Bin\hposts07.exe (Hewlett-Packard Co.)
PRC - C:\Program Files\Hewlett-Packard\AiO\Shared\Bin\hpoevm07.exe (Hewlett-Packard Co.)
PRC - C:\WINDOWS\system32\hpoipm07.exe (HP)


========== Modules (SafeList) ==========

MOD - C:\Documents and Settings\Eric\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\WINDOWS\system32\msscript.ocx (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV - (avg9emc) -- C:\Program Files\AVG\AVG9\avgemc.exe (AVG Technologies CZ, s.r.o.)
SRV - (avg9wd) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
SRV - (AVGIDSAgent) -- C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe (AVG Technologies CZ, s.r.o.)
SRV - (avgfws9) -- C:\Program Files\AVG\AVG9\avgfws9.exe (AVG Technologies CZ, s.r.o.)
SRV - (Apple Mobile Device) -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)
SRV - (a2free) -- C:\Program Files\a-squared Free\a2service.exe (Emsi Software GmbH)
SRV - (FreeAgentGoNext Service) -- C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe (Seagate Technology LLC)
SRV - (TomTomHOMEService) -- C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe (TomTom)
SRV - (FLEXnet Licensing Service) -- C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe (Macrovision Europe Ltd.)
SRV - (SeaPort) -- C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe (Microsoft Corp.)
SRV - (YahooAUService) -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe (Yahoo! Inc.)
SRV - (AdobeActiveFileMonitor7.0) -- C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe (Adobe Systems Incorporated)


========== Driver Services (SafeList) ==========

DRV - (AvgTdiX) -- C:\WINDOWS\System32\Drivers\avgtdix.sys (AVG Technologies CZ, s.r.o.)
DRV - (AVGIDSErHrxpx) -- C:\WINDOWS\System32\Drivers\AVGIDSxx.sys (AVG Technologies CZ, s.r.o. )
DRV - (AVGIDSDriverxpx) -- C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSDriver.sys (AVG Technologies CZ, s.r.o. )
DRV - (AVGIDSFilterxpx) -- C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSFilter.sys (AVG Technologies CZ, s.r.o. )
DRV - (AVGIDSShimxpx) -- C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys (AVG Technologies CZ, s.r.o. )
DRV - (AvgLdx86) -- C:\WINDOWS\System32\Drivers\avgldx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (AvgMfx86) -- C:\WINDOWS\System32\Drivers\avgmfx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (AvgRkx86) -- C:\WINDOWS\System32\Drivers\avgrkx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (Avgfwfd) -- C:\WINDOWS\system32\drivers\avgfwdx.sys (AVG Technologies CZ, s.r.o.)
DRV - (Avgfwdx) -- C:\WINDOWS\system32\drivers\avgfwdx.sys (AVG Technologies CZ, s.r.o.)
DRV - (k57w2k) Broadcom NetLink ™ -- C:\WINDOWS\system32\drivers\k57xp32.sys (Broadcom Corporation)
DRV - (ialm) -- C:\WINDOWS\system32\drivers\igxpmp32.sys (Intel Corporation)
DRV - (ADIHdAudAddService) -- C:\WINDOWS\system32\drivers\ADIHdAud.sys (Analog Devices, Inc.)
DRV - (SFAUDIO) -- C:\WINDOWS\system32\drivers\sfaudio.sys (Sonic Focus, Inc)
DRV - (amdagp) -- C:\WINDOWS\system32\DRIVERS\amdagp.sys (Advanced Micro Devices, Inc.)
DRV - (sisagp) -- C:\WINDOWS\system32\DRIVERS\sisagp.sys (Silicon Integrated Systems Corporation)
DRV - (HDAudBus) -- C:\WINDOWS\system32\drivers\hdaudbus.sys (Windows ® Server 2003 DDK provider)
DRV - (DLADResM) -- C:\WINDOWS\system32\drivers\DLADResM.SYS (Roxio)
DRV - (DLABMFSM) -- C:\WINDOWS\system32\drivers\DLABMFSM.SYS (Roxio)
DRV - (DLAUDF_M) -- C:\WINDOWS\system32\drivers\DLAUDF_M.SYS (Roxio)
DRV - (DLAUDFAM) -- C:\WINDOWS\system32\drivers\DLAUDFAM.SYS (Roxio)
DRV - (DLAOPIOM) -- C:\WINDOWS\system32\drivers\DLAOPIOM.SYS (Roxio)
DRV - (DLABOIOM) -- C:\WINDOWS\system32\drivers\DLABOIOM.SYS (Roxio)
DRV - (DLAPoolM) -- C:\WINDOWS\system32\drivers\DLAPoolM.SYS (Roxio)
DRV - (DLAIFS_M) -- C:\WINDOWS\system32\drivers\DLAIFS_M.SYS (Roxio)
DRV - (DRVMCDB) -- C:\WINDOWS\System32\Drivers\DRVMCDB.SYS (Sonic Solutions)
DRV - (DLARTL_M) -- C:\WINDOWS\system32\drivers\DLARTL_M.SYS (Roxio)
DRV - (DLACDBHM) -- C:\WINDOWS\System32\Drivers\DLACDBHM.SYS (Roxio)
DRV - (DRVNDDM) -- C:\WINDOWS\system32\drivers\DRVNDDM.SYS (Roxio)
DRV - (MXOPSWD) -- C:\WINDOWS\system32\drivers\mxopswd.sys (Maxtor Corp.)
DRV - (Sparrow) -- C:\WINDOWS\system32\DRIVERS\sparrow.sys (Adaptec, Inc.)
DRV - (sym_u3) -- C:\WINDOWS\system32\DRIVERS\sym_u3.sys (LSI Logic)
DRV - (sym_hi) -- C:\WINDOWS\system32\DRIVERS\sym_hi.sys (LSI Logic)
DRV - (symc8xx) -- C:\WINDOWS\system32\DRIVERS\symc8xx.sys (LSI Logic)
DRV - (symc810) -- C:\WINDOWS\system32\DRIVERS\symc810.sys (Symbios Logic Inc.)
DRV - (ultra) -- C:\WINDOWS\system32\DRIVERS\ultra.sys (Promise Technology, Inc.)
DRV - (ql12160) -- C:\WINDOWS\system32\DRIVERS\ql12160.sys (QLogic Corporation)
DRV - (ql1080) -- C:\WINDOWS\system32\DRIVERS\ql1080.sys (QLogic Corporation)
DRV - (ql1280) -- C:\WINDOWS\system32\DRIVERS\ql1280.sys (QLogic Corporation)
DRV - (dac2w2k) -- C:\WINDOWS\system32\DRIVERS\dac2w2k.sys (Mylex Corporation)
DRV - (mraid35x) -- C:\WINDOWS\system32\DRIVERS\mraid35x.sys (American Megatrends Inc.)
DRV - (asc) -- C:\WINDOWS\system32\DRIVERS\asc.sys (Advanced System Products, Inc.)
DRV - (asc3550) -- C:\WINDOWS\system32\DRIVERS\asc3550.sys (Advanced System Products, Inc.)
DRV - (AliIde) -- C:\WINDOWS\system32\DRIVERS\aliide.sys (Acer Laboratories Inc.)
DRV - (CmdIde) -- C:\WINDOWS\system32\DRIVERS\cmdide.sys (CMD Technology, Inc.)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL =
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant =

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page =
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant =
IE - HKCU\..\URLSearchHook: *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - Reg Error: Key error. File not found
IE - HKCU\..\URLSearchHook: *{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
IE - HKCU\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


[2009/06/30 06:30:05 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Eric\Application Data\Mozilla\Extensions
[2009/06/30 06:30:05 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Eric\Application Data\Mozilla\Extensions\home2@tomtom.com

O1 HOSTS File: ([2008/04/14 08:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll (Yahoo! Inc.)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Search Helper) - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll (Microsoft Corp.)
O2 - BHO: (AVG Security Toolbar BHO) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
O2 - BHO: (MSN Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll (Microsoft Corp.)
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\YTSingleInstance.dll (Yahoo! Inc)
O3 - HKLM\..\Toolbar: (MSN Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll (Yahoo! Inc.)
O4 - HKLM..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe (Apple Inc.)
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [KernelFaultCheck] File not found
O4 - HKLM..\Run: [MaxMenuMgr] C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe (Seagate LLC)
O4 - HKLM..\Run: [Microsoft Default Manager] C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe (Microsoft Corp.)
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKLM..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe (Analog Devices, Inc.)
O4 - HKLM..\Run: [YMailAdvisor] C:\Program Files\Yahoo!\Common\YMailAdvisor.exe (Yahoo! Inc.)
O4 - HKLM..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe (Yahoo! Inc)
O4 - HKCU..\Run: [ISUSPM] C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)
O4 - HKCU..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe (Yahoo! Inc)
O4 - HKCU..\Run: [TomTomHOME.exe] C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe (TomTom)
O4 - HKCU..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe (Yahoo! Inc)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HPAiODevice(hp psc 700 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe (Hewlett-Packard Co.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} http://upload.facebook.com/controls/2008.1...toUploader5.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} C:\Program Files\Yahoo!\Common\Yinsthelper.dll (Installation Support)
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} http://photo1.walgreens.com/WalgreensActivia.cab (Snapfish Activia)
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab (HP Download Manager)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://download.macromedia.com/pub/shockwa...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} https://secure.logmein.com/activex/ractrl.cab?lmi=100 (Performance Viewer Activex Control)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1 68.87.71.230 68.87.73.246
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll (AVG Technologies CZ, s.r.o.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\avgrsstarter: DllName - avgrsstx.dll - C:\WINDOWS\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\WINDOWS\System32\igfxdev.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Eric\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Eric\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/04/25 17:29:32 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\{1c8871d1-64b9-11de-83c6-00219b61cb74}\Shell\AutoRun\command - "" = F:\InstallTomTomHOME.exe -- File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found

CREATERESTOREPOINT
Restore point Set: OTL Restore Point (16902109354000384)

========== Files/Folders - Created Within 30 Days ==========

[2010/08/16 19:00:42 | 000,575,488 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Eric\Desktop\OTL.exe
[2010/08/05 19:30:57 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Eric\Desktop\gmer
[2010/08/05 19:24:55 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Sun
[2010/08/05 19:24:24 | 000,423,656 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\deployJava1.dll
[2010/08/05 19:24:24 | 000,153,376 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\javaws.exe
[2010/08/05 19:24:24 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\javaw.exe
[2010/08/05 19:24:24 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\java.exe
[2010/08/05 19:20:59 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010/08/16 19:00:42 | 000,575,488 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Eric\Desktop\OTL.exe
[2010/08/16 18:57:03 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2010/08/16 18:56:07 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/08/16 18:56:05 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2010/08/16 18:56:04 | 2135,912,448 | -HS- | M] () -- C:\hiberfil.sys
[2010/08/16 16:47:24 | 000,000,178 | -HS- | M] () -- C:\Documents and Settings\Eric\ntuser.ini
[2010/08/16 16:47:23 | 003,407,872 | -H-- | M] () -- C:\Documents and Settings\Eric\NTUSER.DAT
[2010/08/16 16:47:14 | 000,611,969 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\iavifw.avm
[2010/08/16 16:47:13 | 063,499,870 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\incavi.avm
[2010/08/13 09:37:58 | 000,239,144 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2010/08/13 09:21:52 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2010/08/13 09:21:16 | 000,503,304 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI
[2010/08/13 09:21:16 | 000,442,466 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2010/08/13 09:21:16 | 000,071,732 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2010/08/09 21:20:55 | 004,842,268 | -H-- | M] () -- C:\Documents and Settings\Eric\Local Settings\Application Data\IconCache.db
[2010/08/05 19:30:32 | 000,284,915 | ---- | M] () -- C:\Documents and Settings\Eric\Desktop\gmer.zip
[2010/08/05 19:26:20 | 000,525,824 | ---- | M] () -- C:\Documents and Settings\Eric\Desktop\dds.scr
[2010/08/05 19:24:45 | 000,000,000 | ---- | M] () -- C:\Documents and Settings\Eric\defogger_reenable
[2010/08/05 19:23:31 | 000,050,477 | ---- | M] () -- C:\Documents and Settings\Eric\Desktop\Defogger.exe
[2010/08/02 11:27:32 | 000,022,528 | ---- | M] () -- C:\Documents and Settings\Eric\My Documents\Alice.doc
[2010/08/01 20:32:29 | 000,002,137 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2010/07/29 19:24:35 | 000,001,731 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 9.lnk
[2010/07/29 19:08:50 | 000,000,020 | ---- | M] () -- C:\WINDOWS\System32\SYSTEM
[2010/07/27 02:30:35 | 008,462,336 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\shell32.dll
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/08/16 18:56:04 | 2135,912,448 | -HS- | C] () -- C:\hiberfil.sys
[2010/08/05 19:30:32 | 000,284,915 | ---- | C] () -- C:\Documents and Settings\Eric\Desktop\gmer.zip
[2010/08/05 19:26:18 | 000,525,824 | ---- | C] () -- C:\Documents and Settings\Eric\Desktop\dds.scr
[2010/08/05 19:24:45 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\Eric\defogger_reenable
[2010/08/05 19:23:31 | 000,050,477 | ---- | C] () -- C:\Documents and Settings\Eric\Desktop\Defogger.exe
[2010/08/02 11:27:32 | 000,022,528 | ---- | C] () -- C:\Documents and Settings\Eric\My Documents\Alice.doc
[2010/07/29 19:08:50 | 000,000,020 | ---- | C] () -- C:\WINDOWS\System32\SYSTEM
[2009/01/17 13:14:28 | 000,000,000 | ---- | C] () -- C:\WINDOWS\OpPrintServer.INI
[2008/12/20 16:27:11 | 000,000,020 | ---- | C] () -- C:\WINDOWS\Hposcv07.INI
[2008/12/18 23:35:53 | 000,000,165 | ---- | C] () -- C:\WINDOWS\QUICKEN.INI
[2008/12/18 23:24:27 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2008/12/04 04:57:36 | 000,147,456 | ---- | C] () -- C:\WINDOWS\System32\igfxCoIn_v4957.dll
[2008/12/04 04:57:11 | 000,001,154 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2008/12/04 03:15:07 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2008/12/04 03:13:44 | 000,000,234 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2008/04/25 17:26:32 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\fxsperf.ini
[2007/08/06 13:07:30 | 000,462,848 | ---- | C] () -- C:\WINDOWS\System32\ractrlkeyhook.dll
[1999/01/22 14:46:58 | 000,065,536 | ---- | C] () -- C:\WINDOWS\System32\MSRTEDIT.DLL
[1998/01/12 04:00:00 | 000,040,448 | ---- | C] () -- C:\WINDOWS\System32\REGOBJ.DLL

========== Custom Scans ==========


< %SYSTEMDRIVE%\*.* >
[2009/05/23 09:21:40 | 000,000,000 | ---- | M] () -- C:\AdobeDebug.txt
[2008/04/25 17:29:32 | 000,000,000 | ---- | M] () -- C:\AUTOEXEC.BAT
[2008/12/18 20:26:31 | 000,000,211 | RHS- | M] () -- C:\boot.ini
[2008/04/25 17:29:32 | 000,000,000 | ---- | M] () -- C:\CONFIG.SYS
[2008/12/04 04:58:00 | 000,004,012 | RH-- | M] () -- C:\dell.sdr
[2010/08/16 18:56:04 | 2135,912,448 | -HS- | M] () -- C:\hiberfil.sys
[2008/04/25 17:29:32 | 000,000,000 | -H-- | M] () -- C:\IO.SYS
[2008/04/25 17:29:32 | 000,000,000 | -H-- | M] () -- C:\MSDOS.SYS
[2008/04/14 08:00:00 | 000,047,564 | RHS- | M] () -- C:\NTDETECT.COM
[2008/04/14 08:00:00 | 000,250,048 | RHS- | M] () -- C:\ntldr
[2009/07/19 09:25:43 | 000,262,144 | ---- | M] () -- C:\ntuser.dat
[2009/07/19 09:25:43 | 000,001,024 | -H-- | M] () -- C:\ntuser.dat.LOG
[2010/08/16 18:56:03 | 2145,386,496 | -HS- | M] () -- C:\pagefile.sys

< %systemroot%\Fonts\*.com >
[2006/04/18 15:39:28 | 000,026,040 | ---- | M] () -- C:\WINDOWS\Fonts\GlobalMonospace.CompositeFont
[2006/06/29 14:53:56 | 000,026,489 | ---- | M] () -- C:\WINDOWS\Fonts\GlobalSansSerif.CompositeFont
[2006/04/18 15:39:28 | 000,029,779 | ---- | M] () -- C:\WINDOWS\Fonts\GlobalSerif.CompositeFont
[2006/06/29 14:58:52 | 000,030,808 | ---- | M] () -- C:\WINDOWS\Fonts\GlobalUserInterface.CompositeFont

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2008/04/25 17:29:00 | 000,000,067 | -HS- | M] () -- C:\WINDOWS\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\Fonts\*.exe >

< %systemroot%\system32\spool\prtprocs\w32x86\*.* >
[2008/07/06 08:06:10 | 000,089,088 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll
[2008/07/06 06:50:03 | 000,597,504 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\spool\prtprocs\w32x86\printfilterpipelinesvc.exe

< %systemroot%\REPAIR\*.bak1 >

< %systemroot%\REPAIR\*.ini >

< %systemroot%\system32\*.jpg >

< %systemroot%\*.jpg >

< %systemroot%\*.png >

< %systemroot%\*.scr >

< %systemroot%\*._sy >

< %APPDATA%\Adobe\Update\*.* >

< %ALLUSERSPROFILE%\Favorites\*.* >

< %APPDATA%\Microsoft\*.* >

< %PROGRAMFILES%\*.* >

< %APPDATA%\Update\*.* >

< %systemroot%\*. /mp /s >

< %systemroot%\System32\config\*.sav >
[2008/04/25 05:21:09 | 000,094,208 | ---- | M] () -- C:\WINDOWS\system32\config\default.sav
[2008/04/25 05:21:09 | 001,089,536 | ---- | M] () -- C:\WINDOWS\system32\config\software.sav
[2008/04/25 05:21:09 | 000,905,216 | ---- | M] () -- C:\WINDOWS\system32\config\system.sav

< %PROGRAMFILES%\bak. /s >

< %systemroot%\system32\bak. /s >

< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >
[2008/04/25 17:29:41 | 000,000,294 | -HS- | M] () -- C:\Documents and Settings\All Users\Start Menu\desktop.ini

< %systemroot%\system32\config\systemprofile\*.dat /x >

< %systemroot%\*.config >

< %systemroot%\system32\*.db >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2010-08-13 13:21:57
< End of report >

---------------------------------------------------------------------------------------------------------------

Extras Log

OTL Extras logfile created on: 8/16/2010 7:03:09 PM - Run 1
OTL by OldTimer - Version 3.2.10.0 Folder = C:\Documents and Settings\Eric\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 74.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 88.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 148.96 Gb Total Space | 98.99 Gb Free Space | 66.45% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: D9V6JPH1
Current User Name: Eric
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Minimal

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\Office\msohtmed.exe" /p %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [Digital Photo Professional] -- C:\Program Files\Canon\Digital Photo Professional\DPPViewer.exe /path "%1" (CANON INC.)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\AVG\AVG8\avgam.exe" = C:\Program Files\AVG\AVG8\avgam.exe:*:Enabled:avgam.exe -- File not found
"C:\Program Files\AVG\AVG8\avgemc.exe" = C:\Program Files\AVG\AVG8\avgemc.exe:*:Enabled:avgemc.exe -- File not found
"C:\Program Files\AVG\AVG8\avgupd.exe" = C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe -- File not found
"C:\Program Files\AVG\AVG8\avgnsx.exe" = C:\Program Files\AVG\AVG8\avgnsx.exe:*:Enabled:avgnsx.exe -- File not found
"C:\Program Files\AVG\AVG8\avgdiag.exe" = C:\Program Files\AVG\AVG8\avgdiag.exe:*:Enabled:avgdiag.exe -- File not found
"C:\Program Files\AVG\AVG8\avgdiagex.exe" = C:\Program Files\AVG\AVG8\avgdiagex.exe:*:Enabled:avgdiagex.exe -- File not found
"C:\Program Files\AVG\AVG9\avgam.exe" = C:\Program Files\AVG\AVG9\avgam.exe:*:Enabled:avgam.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG9\avgdiagex.exe" = C:\Program Files\AVG\AVG9\avgdiagex.exe:*:Enabled:avgdiagex.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG9\avgemc.exe" = C:\Program Files\AVG\AVG9\avgemc.exe:*:Enabled:avgemc.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG9\avgupd.exe" = C:\Program Files\AVG\AVG9\avgupd.exe:*:Enabled:avgupd.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG9\avgnsx.exe" = C:\Program Files\AVG\AVG9\avgnsx.exe:*:Enabled:avgnsx.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00030409-78E1-11D2-B60F-006097C998E7}" = Microsoft Office 2000 Small Business
"{00040409-78E1-11D2-B60F-006097C998E7}" = Microsoft Office 2000 Disc 2
"{0394CDC8-FABD-4ED8-B104-03393876DFDF}" = Roxio Creator Tools
"{07159635-9DFE-4105-BFC0-2817DB540C68}" = Roxio Activation Module
"{095659A2-739F-4D9A-A916-66C7CAD16F9E}" = Canon Camera WIA Driver
"{0D397393-9B50-4C52-84D5-77E344289F87}" = Roxio Creator Data
"{14220DB1-DD96-4BCD-B3D5-03A4EA6631C4}" = RemoteCapture 2.7.5
"{197A3012-8C85-4FD3-AB66-9EC7E13DB92E}" = Adobe AIR
"{2236B741-6631-49AE-B76E-3E14CA01CC87}" = RemoteCapture Task
"{26A24AE4-039D-4CA4-87B4-2F83216011FF}" = Java™ 6 Update 21
"{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime
"{2A30052B-831C-41D3-8044-3C0388066350}" = Seagate Manager Installer
"{2D1C2321-8FDB-49B8-A66B-4008DC0B6B5D}" = File Viewer Utility 1.3.2
"{2F4C24E6-CBD4-4AAC-B56F-C9FD44DE5668}" = Roxio Drag-to-Disc
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java™ 6 Update 7
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3B0F52AC-EF5C-4831-B221-06C782E41280}" = Quicken 2008
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{553255F3-78FD-40F1-A6F8-6882140265FE}" = Apple Application Support
"{5ECB3A3C-980B-4D12-9724-25DCB07A1F47}" = iTunes
"{619CDD8A-14B6-43A1-AB6C-0F4EE48CE048}" = Roxio Creator Copy
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{7BB045C3-D5E4-4620-B536-DC11AACD5942}" = Broadcom Management Programs
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{83FFCFC7-88C6-41C6-8752-958A45325C82}" = Roxio Creator Audio
"{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}" = Roxio Creator BDAV Plugin
"{8A253629-0511-4854-8B4E-46E57E66005C}" = Bonjour
"{8D337F77-BE7F-41A2-A7CB-D5A63FD7049B}" = Sonic CinePlayer Decoder Pack
"{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}" = TomTom HOME Visual Studio Merge Modules
"{98177940-C048-4831-A279-F3888B1E2C7F}" = InstallMgr
"{9C9CEB9D-53FD-49A7-85D2-FE674F72F24E}" = Microsoft Search Enhancement Pack
"{9DE1BE03-AFE2-4CDB-BFEB-D06D736CD01A}" = Apple Mobile Device Support
"{A29EA741-24F7-4C07-9B2C-06CB6491BE4A}" = Camera Window
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A4DB0F6C-851E-44E3-82EF-40D1C215A5FD}" = Maxtor Encryption
"{A8AC89BA-D8CB-4372-9743-1C54D23286B0}" = MSN Toolbar
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3.3
"{AC76BA86-7AD7-5464-3428-900000000004}" = Spelling Dictionaries Support For Adobe Reader 9
"{AFBBF30D-ADA9-4313-464E-14458B6BE034}" = PhotoshopdotcomInspirationBrowser
"{B6EF6DCE-078E-4952-A7FA-352A9C349EB0}" = MSN Toolbar
"{B7148D71-0A8F-4501-96B4-4E1CC67F874E}" = Microsoft Default Manager
"{BA165460-FCF7-4D6C-A7A2-F2321700720F}" = MobileMe Control Panel
"{BAF78226-3200-4DB4-BE33-4D922A799840}" = Windows Presentation Foundation
"{BEF56F2D-56ED-4176-BF72-7B68D4A3B98D}" = Canon PhotoRecord
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C1D76D7A-F3BB-47EA-A746-5B1E2FFC1DF2}" = Canon Utilities ZoomBrowser EX
"{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}" = Roxio Creator DE
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CB6075D9-F912-40AE-BEA6-E590DA24F16B}" = Adobe Photoshop Elements 7.0
"{CBF3C503-946E-45EA-B347-EACC41781989}" = W Photo Studio
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D6E4E5D6-7693-4BB4-95BA-21F38FAFEE90}" = Safari
"{DBCC73BA-C69A-4BF5-B4BF-F07501EE7039}" = AnswerWorks 5.0 English Runtime
"{F11A403B-0DE9-4953-B790-7A2F014FBB2B}" = PhotoStitch
"{FAF0DAD8-1EA7-4FEF-80E5-8D8D6EBD5A23}" = RAW Image Task
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Photoshop Elements 7" = Adobe Photoshop Elements 7.0
"a-squared Free_is1" = a-squared Free 4.5
"AVG9Uninstall" = AVG 9.0
"CCleaner" = CCleaner
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"DPP" = Canon Utilities Digital Photo Professional 3.6
"HDMI" = Intel® Graphics Media Accelerator Driver
"hp psc 700 series 1229804908" = hp psc 700 series
"ie8" = Windows Internet Explorer 8
"InstallShield_{095659A2-739F-4D9A-A916-66C7CAD16F9E}" = Canon EOS 10D WIA Driver
"InstallShield_{14220DB1-DD96-4BCD-B3D5-03A4EA6631C4}" = Canon Utilities RemoteCapture 2.7
"InstallShield_{2236B741-6631-49AE-B76E-3E14CA01CC87}" = Canon RemoteCapture Task for ZoomBrowser EX
"InstallShield_{2A30052B-831C-41D3-8044-3C0388066350}" = Seagate Manager Installer
"InstallShield_{2D1C2321-8FDB-49B8-A66B-4008DC0B6B5D}" = Canon Utilities File Viewer Utility 1.3
"InstallShield_{A29EA741-24F7-4C07-9B2C-06CB6491BE4A}" = Canon Camera Window for ZoomBrowser EX
"InstallShield_{A4DB0F6C-851E-44E3-82EF-40D1C215A5FD}" = Maxtor Encryption
"InstallShield_{F11A403B-0DE9-4953-B790-7A2F014FBB2B}" = Canon Utilities PhotoStitch 3.1
"InstallShield_{FAF0DAD8-1EA7-4FEF-80E5-8D8D6EBD5A23}" = Canon RAW Image Task for ZoomBrowser EX
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Online Backup" = Online Backup
"PhotoshopdotcomInspirationBrowser.4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1" = Adobe Photoshop.com Inspiration Browser
"TomTom HOME" = TomTom HOME 2.6.4.1641
"XpsEPSC" = XML Paper Specification Shared Components Pack 1.0
"Yahoo! Companion" = Yahoo! Toolbar
"Yahoo! Mail" = Yahoo! Internet Mail
"Yahoo! Mail Advisor" = Yahoo! Mail Advisor
"Yahoo! Search Defender" = Yahoo! Search Protection
"Yahoo! Software Update" = Yahoo! Software Update
"YInstHelper" = Yahoo! Install Manager

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 7/6/2010 8:11:27 PM | Computer Name = D9V6JPH1 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 916922

Error - 7/8/2010 4:27:52 PM | Computer Name = D9V6JPH1 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 7/8/2010 4:27:52 PM | Computer Name = D9V6JPH1 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 160301625

Error - 7/8/2010 4:27:52 PM | Computer Name = D9V6JPH1 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 160301625

Error - 7/8/2010 4:28:08 PM | Computer Name = D9V6JPH1 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 7/8/2010 4:28:08 PM | Computer Name = D9V6JPH1 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 160317219

Error - 7/8/2010 4:28:08 PM | Computer Name = D9V6JPH1 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 160317219

Error - 7/8/2010 4:28:23 PM | Computer Name = D9V6JPH1 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 7/8/2010 4:28:23 PM | Computer Name = D9V6JPH1 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 160332844

Error - 7/8/2010 4:28:23 PM | Computer Name = D9V6JPH1 | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 160332844

[ System Events ]
Error - 8/16/2010 5:45:48 PM | Computer Name = D9V6JPH1 | Source = Service Control Manager | ID = 7011
Description = Timeout (30000 milliseconds) waiting for a transaction response from
the avg9wd service.

Error - 8/16/2010 6:24:10 PM | Computer Name = D9V6JPH1 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service netman with
arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}

Error - 8/16/2010 6:24:15 PM | Computer Name = D9V6JPH1 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Error - 8/16/2010 6:25:04 PM | Computer Name = D9V6JPH1 | Source = Service Control Manager | ID = 7001
Description = The DHCP Client service depends on the NetBios over Tcpip service
which failed to start because of the following error: %%31

Error - 8/16/2010 6:25:04 PM | Computer Name = D9V6JPH1 | Source = Service Control Manager | ID = 7001
Description = The DNS Client service depends on the TCP/IP Protocol Driver service
which failed to start because of the following error: %%31

Error - 8/16/2010 6:25:04 PM | Computer Name = D9V6JPH1 | Source = Service Control Manager | ID = 7001
Description = The TCP/IP NetBIOS Helper service depends on the AFD service which
failed to start because of the following error: %%31

Error - 8/16/2010 6:25:04 PM | Computer Name = D9V6JPH1 | Source = Service Control Manager | ID = 7001
Description = The Apple Mobile Device service depends on the TCP/IP Protocol Driver
service which failed to start because of the following error: %%31

Error - 8/16/2010 6:25:04 PM | Computer Name = D9V6JPH1 | Source = Service Control Manager | ID = 7001
Description = The Bonjour Service service depends on the TCP/IP Protocol Driver
service which failed to start because of the following error: %%31

Error - 8/16/2010 6:25:04 PM | Computer Name = D9V6JPH1 | Source = Service Control Manager | ID = 7001
Description = The IPSEC Services service depends on the IPSEC driver service which
failed to start because of the following error: %%31

Error - 8/16/2010 6:25:04 PM | Computer Name = D9V6JPH1 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
AFD AvgLdx86 AvgMfx86 AvgTdiX Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip


< End of report >




#6 mpascal

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Posted 17 August 2010 - 07:19 PM

Hi there,

STEP 1 - TFC

Download TFC to your desktop
  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

STEP 2 - MBAM

Open Malwarebyte's Anti-Malware.
  • Under the Updates tab, click Check for Updates. Let the updates install (if any).
  • After that, under the Scanner tab, click Perform Quick Scan and then Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM''s database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

STEP 3 - Kaspersky

Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.

2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.
3. Click Run at the Security prompt.

The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, adware, dialers, and other riskware
    • Archives
    • E-mail databases
  • Click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View report... at the bottom.
  • Click the Save report... button.



  • Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply

STEP 4 - Reply

Please reply with the following logs:
  • MBAM Log
  • Kaspersky Log

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#7 ekrause

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Posted 17 August 2010 - 08:54 PM

I still get an error message when I try to update MBAM. Should I uninstall my current copy and re-install a new copy??

I'm going to run Kapersky in the meantime.

#8 mpascal

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Posted 17 August 2010 - 11:15 PM

What's the error you get?

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#9 ekrause

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Posted 18 August 2010 - 04:19 AM

The Kaspersky report was blank. Nothing was found.

For MBAM...

An error occured. Please report the following error code to the Malwarebytes' Anti-Malware support team.
Error code: 732 (0, 0)

#10 ekrause

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Posted 18 August 2010 - 04:25 AM

I went to the MBAM site and just downloaded the new 1.46 version. It installed right over the old one, and I now have an updated database. It's scanning now.

Here is the log. It found nothing.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4444

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

8/18/2010 5:31:07 AM
mbam-log-2010-08-18 (05-31-07).txt

Scan type: Quick scan
Objects scanned: 141338
Time elapsed: 2 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by ekrause, 18 August 2010 - 04:31 AM.


#11 mpascal

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Posted 18 August 2010 - 12:25 PM

Okay, besides the MBAM problem are you having other problems at all?

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#12 ekrause

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Posted 18 August 2010 - 01:07 PM

I can't run GMER without the computer crashing.

#13 mpascal

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Posted 18 August 2010 - 02:02 PM

That's definitely not an uncommon problem, this is probably a problem for more than 50% of the people we help on this forum. If that's the only issue you're having, then I wouldn't worry about it.

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#14 ekrause

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Posted 19 August 2010 - 04:29 AM

Ok, thanks.

#15 mpascal

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Posted 19 August 2010 - 05:32 PM

Hi there,

Now that your system appears to be clean, I'll give you some instructions to remove the tools we have used and I'll offer some advice to help prevent future infection.

STEP 1 - Clear Restore Points

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    CODE
    :Commands
    [CLEARALLRESTOREPOINTS]

  • Then click the Run Fix button at the top.
STEP 2 - Remove Tools

Run OTL
  • Click Clean Up in the upper right corner.
  • This will remove most if not all the tools we used while we were fixing your computer. Feel free to delete any others it leaves behind.
Now that you have a clean system, I would like to share with you some advice to help reduce the risk of future infection.

+++++++++++++++++++++++++++++++++++++++++++++++

I recommend that you install both of the following free programs if you haven''t already, as they can greatly increase the security of your system. It is not essential that you have these programs installed, but they do a very good job at preventing infection if your system is scanned regularly.+++++++++++++++++++++++++++++++++++++++++++++++

A good firewall is also useful for keeping a system infection free. You should only have ONE firewall installed on your computer - having more than one will not increase the security of your system. Here is a small list of some free firewalls if you don't already have one installed:An antivirus program is also a program that should be installed on all computers. These will help reduce the risk that your computer gets infected by viruses or trojans in the future. Keep in mind that you only need ONE antivirus program installed on your computer. If you have more than one installed, they can often conflict and leave your system unprotected. Here are a few free antivirus programs if you don't have one installed:Having up to date Antivirus and Firewall software is vital to keeping a healthy, infection free system

+++++++++++++++++++++++++++++++++++++++++++++++

I also suggest you take a look at Preventing Malware and Safe Computing, a guide by Rorschach112 which contains more great information about protecting your system.

To find out more information on how your system got infected, or how to protect yourself on the internet in the future, this article by Tony Klein provides some great information.

Good luck and safe surfing!

-mpascal

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