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Downloads disappearing in Firefox


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#1 sbickley

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Posted 05 August 2010 - 11:59 AM

I have a problem with downloading certain files, namely .exe's, and .msi's. I noticed it while trying to download HijackThis, in an attempt to fix some google redirect problems I am having. Firefox would cancel both the .exe and the .msi version of HijackThis. I tried downloading other types of files (.jpegs and other image files and .zips) and do not have this problem. I eventually realized I could click the retry button and resume the download, which enabled me to download HijackThis (still having the redirect issue). This worked for a little while, but just last night while trying to download a version of Audacity (.exe), I noticed that the download completely disappears from my computer once it's finished. It's not in my download directory or anywhere else. Whenever I attempt to download a .exe file in Internet Explorer, I get a message saying "Your security settings do not allow this file to be downloaded". When I google search that error message, all I get is people telling me to change my security zone, but no matter what I change it to, I still run into this problem. I've run Avira as well as Spybot and MalwareBytes and am on Windows 7. Any help would be appreciated. Thanks in advance!

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#2 Andrew

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Posted 05 August 2010 - 01:00 PM

Since you have an active malware log topic here: http://www.bleepingcomputer.com/forums/t/336674/google-redirects-to-googleadsgdoubleclickcom-and-pleasewaitsearchcom/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Again, please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

If after being declared all clean by a MRT Member you are still experiencing this problem, please contact a moderator to have this topic re-opened or start a new topic with updated information.




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