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not sure if infected - slow computer


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#1 rudince

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Posted 05 August 2010 - 06:16 AM

hi there, i am looking for help making sure my computer is clean.

i recently ran eset online scanner and it found a virus, i believe it got rid of it but my computer is still running slow.

i also ran smitfraud but i dont understand the "rapport" :thumbsup:

any help would be appreciated.

thankyou

edit : this worried me a bit, probably just paranoid haha

Posted Image

Edited by rudince, 05 August 2010 - 06:36 AM.


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#2 boopme

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Posted 05 August 2010 - 08:13 PM

The legitimate AgentSvr.exe is located in a subfolder of C:\Windows or sometimes in a subfolder of C:\ or in a subfolder of C:\Windows\System32

Please post the ESET log,located..C:\Program Files\ESET\ESET Online Scanner\log.txt

And the SmitfraudFix log usually at C:\rapport.txt


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.
Before you save it rename it to say zztoy.exe


alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 rudince

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Posted 06 August 2010 - 10:40 AM

ty for reply

eset :

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.17055 (vista_gdr.100414-0533)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=7a428e7d0a4fc4408fb62f7a18e4f6fa
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-07-29 08:20:09
# local_time=2010-07-29 09:20:09 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=3589 16777213 100 100 7991934 16408340 0 0
# compatibility_mode=8192 67108863 100 0 181 181 0 0
# scanned=67910
# found=8
# cleaned=8
# scan_time=5139
C:\Documents and Settings\All Users\Application Data\{F444439B-B473-48E8-8DE5-4CB929C79A9F}\OFFLINE\69E6D3E5\3E688669\stbapp.exe Win32/Adware.DoubleD.AA application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\{F444439B-B473-48E8-8DE5-4CB929C79A9F}\OFFLINE\B75FA91E\3E688669\stbsvc.exe Win32/Adware.DoubleD.AB application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\{F444439B-B473-48E8-8DE5-4CB929C79A9F}\OFFLINE\BED3DEFB\3E688669\stbasst.exe a variant of Win32/Adware.DoubleD.AF application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\{F444439B-B473-48E8-8DE5-4CB929C79A9F}\OFFLINE\CE8732D\3E688669\ProductInfo.dll Win32/Adware.DoubleD application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\{F444439B-B473-48E8-8DE5-4CB929C79A9F}\OFFLINE\EB91CE86\3E688669\stbdl.exe Win32/Adware.DoubleD application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\{F444439B-B473-48E8-8DE5-4CB929C79A9F}\OFFLINE\mFileBagIDE.dll\bag\FFToolbar.xpi probably a variant of Win32/Adware.DoubleD.AF application (deleted - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\{F444439B-B473-48E8-8DE5-4CB929C79A9F}\OFFLINE\mFileBagIDE.dll\bag\ProductInfo.dll Win32/Adware.DoubleD application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\{F444439B-B473-48E8-8DE5-4CB929C79A9F}\OFFLINE\mFileBagIDE.dll\bag\stbpx.exe a variant of Win32/Adware.DoubleD.AF application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
# version=7
# iexplore.exe=7.00.6000.17055 (vista_gdr.100414-0533)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=7a428e7d0a4fc4408fb62f7a18e4f6fa
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-07-30 01:31:57
# local_time=2010-07-30 02:31:57 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=3589 16777213 100 100 8050639 16467045 0 0
# compatibility_mode=8192 67108863 100 0 58886 58886 0 0
# scanned=63496
# found=0
# cleaned=0
# scan_time=8348


Rapport :

SmitFraudFix v2.424

Scan done at 19:31:48.42, 03/08/2010
Run from C:\Documents and Settings\Marion\Desktop\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\DOCUME~1\Marion\LOCALS~1\Temp\jre-6u21-windows-i586-iftw-rv.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\MsiExec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cmd.exe

hosts


C:\


C:\WINDOWS


C:\WINDOWS\system


C:\WINDOWS\Web


C:\WINDOWS\system32


C:\WINDOWS\system32\LogFiles


C:\Documents and Settings\Marion


C:\DOCUME~1\Marion\LOCALS~1\Temp


C:\Documents and Settings\Marion\Application Data


Start Menu


C:\DOCUME~1\Marion\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"

RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""




DNS

Description: Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 194.168.4.100
DNS Server Search Order: 194.168.8.100

HKLM\SYSTEM\CCS\Services\Tcpip\..\{15CBF4D8-C52D-4699-A46A-673933618C6E}: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS1\Services\Tcpip\..\{15CBF4D8-C52D-4699-A46A-673933618C6E}: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS3\Services\Tcpip\..\{15CBF4D8-C52D-4699-A46A-673933618C6E}: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=194.168.4.100 194.168.8.100
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=194.168.4.100 194.168.8.100


Scanning for wininet.dll infection


End



running mbam now

#4 rudince

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Posted 06 August 2010 - 11:40 AM

while running mbam quick scan i got this

Posted Image

#5 rudince

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Posted 06 August 2010 - 01:06 PM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4399

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

06/08/2010 18:10:09
mbam-log-2010-08-06 (18-10-09).txt

Scan type: Quick scan
Objects scanned: 129055
Time elapsed: 31 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 4
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MyWebSearchService (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\mywebsearch email plugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\my web search bar search scope monitor (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\mywebsearch email plugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\mywebsearch plugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)







found this in the mbam quickscan

#6 boopme

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Posted 06 August 2010 - 01:55 PM

Hi, how is it running now? What did Norton do with that find?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 rudince

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Posted 08 August 2010 - 11:09 AM

it is still very slow.

nortan quarantined the trojan, while looking through the history of nortan i noticed that i get alot of this ->


Posted Image

and while i was uploading that to imageshack, a windows installer popped up.

wasnt sure what it was for so cancelled it, and got another nortan message which led to

Posted Image

dont know if thats harmless or not.

and then adobe reader said it was closing due to memory corruption?

sorry its so wordy

#8 rudince

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Posted 08 August 2010 - 02:22 PM

sorry boopme i dont know if that stuff is legit or not

#9 boopme

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Posted 08 August 2010 - 03:12 PM

OK, the first image is a Google updater, Depending on what other Google apps you have other than the search engine. Do you use other Google apps?

Need to know what ther windows installer said.

Second image you may want o block unless you use this.

Java Web Start (henceforth, jws) provides java developers with a way to let
users launch and install their applications using a URL to a Java Networking
Launching Protocol (.jnlp) file (essentially some xml describing the
program).

Since Java 6 Update 10, Sun has distributed an NPAPI plugin and ActiveX control
called "Java Deployment Toolkit" to provide developers with a simpler method
of distributing their applications to end users. This toolkit is installed by
default with the JRE and marked safe for scripting.

The launch() method provided by the toolkit object accepts a URL string, which
it passes to the registered handler for JNLP files, which by default is the
javaws utility

.
http://www.symantec.com/business/security_....jsp?asid=50263

Or java is out dated.
What version of JAVA is running?
Go into Control Panel>Add Remove Programs. Be sure the 'Show Updates' box is checked. Go down the list and tell me what Java applications are installed and their version. (Highlight the program to see this).

In the Control Panel also see what Adobe is there.


After posting the above info run these.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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