OK, the first image is a Google updater, Depending on what other Google apps you have other than the search engine. Do you use other Google apps?
Need to know what ther windows installer said.
Second image you may want o block unless you use this.
Java Web Start (henceforth, jws) provides java developers with a way to let
users launch and install their applications using a URL to a Java Networking
Launching Protocol (.jnlp) file (essentially some xml describing the
Since Java 6 Update 10, Sun has distributed an NPAPI plugin and ActiveX control
called "Java Deployment Toolkit" to provide developers with a simpler method
of distributing their applications to end users. This toolkit is installed by
default with the JRE and marked safe for scripting.
The launch() method provided by the toolkit object accepts a URL string, which
it passes to the registered handler for JNLP files, which by default is the
. http://www.symantec.com/business/security_....jsp?asid=50263Or java is out dated.
What version of JAVA is running?
Go into Control Panel>Add Remove Programs. Be sure the 'Show Updates'
box is checked. Go down the list and tell me what Java applications are installed and their version. (Highlight the program to see this).
In the Control Panel also see what Adobe is there.
After posting the above info run these.Next run ATF and SAS:
If you cannot access Safe Mode,run in normal ,but let me know.Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".
From your regular user account..
Download Attribune's ATF Cleaner
and then SUPERAntiSpyware
, Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update
Under Scanner Options
make sure the following are checked (leave all others unchecked):Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
Click the "Close
" button to leave the control center screen and exit the program. DO NOT run yet.
Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 MethodRestart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
to run the program.
Under Main "Select Files to Delete
" choose: Select All
Click the Empty Selected
button.If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive
Perform a Complete
scan. After scan,Verify they are all
on the summary screen to quarantine all
If asked if you want to reboot, click "Yes"
and reboot normally.
To retrieve the removal information after reboot, launch SUPERAntispyware again.
, then click the Statistics/Logs
Under Scanner Logs
, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current
dated log and press View
A text file will open in your default text editor.Please copy and paste the Scan Log results in your next reply
to exit the program.