Posted 05 August 2010 - 04:16 AM
Hello (excuse me for my English)
i have a problem with my laptop
My main problem is to acces and backup data. For this I am asking for a solution.
More than a week ago i think, i ran into a virus. My computer was running with some error messages, but it was running.
I thought system recovery optios was a good idea to run, possibly help solving some problems.
I ran recovery options, but i got the message that it was unable to recover found problems. I restarted the laptop.Now the problem is that system recovery options keeps starting when i start my laptop. In other words i am unable to acces windows or all my data.I can run chksk in command prompt, that doe not help, system restore gives an error and is unable to perform and system repair sais it can fix the problems. After i restart system recovery options starts again ... and again and so on. Same in the Safe mode.
Now format and reinstalling the laptop is a solution. An other solution which i can perform (as a non computer expert) is more than welcom. But the most important thing for me is acces to my data and emails! Can someone plese give me a simple and working solution for this.
Maybe stupid ideas from me but is it possible in any of the ways described below.
Install a second windows (for example XP) on the second hard drive of the laptop? Posibble??? and how is the procedure?
Entering windows in a different way, maybe not running fully but enough to acces data and copie it to an external harddisk device?
Downloading or making a startup dvd on an other pc? Does that work/help and what is the procedure?
Many thanks in front