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Comp gets hung up while loading Vista


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#1 martinj

martinj

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Posted 04 August 2010 - 10:04 PM

Just happened out of the blue. The laptop starts loading up Vista, then gets hung up, gives a screen in Dos saying it cannot load Vista and gives me two options how to load it. Neither option works, so I reboot and I can only load a run it in Safe Mode, which is where I am now.

Attached are the DDS and Gmer logs. I did have one issue while running DDS. It showed me a message box about and error with Visual Basic.

I definitely need help on this! Thanks in advance.

Attached Files



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#2 kahdah

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Posted 13 August 2010 - 07:15 AM

Hello martinj

Welcome to BleepingComputer smile.gif
==========================
  • Download OTL to your desktop.
  • Double click on OTL to run it.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Under Custom scan's and fixes section paste in the below in bold

    netsvcs
    %SYSTEMDRIVE%\*.*
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll

  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image




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