~REASON FOR POST~ (windows vista home premium, 32 bit)
After a reset to factory default, i procedded to run the windows update. The first few updates went smoothly (roughly 80 over a 3 day period). Recently i recieved a notice that 4 updates were ready to be installed (security update for microsoft office 2007 KB951550, security update for microsoft office 2007 KB951994, the 2007 microsoft office suite service pack 2, and update for the 2007 microsoft office system KB967642). Everytime i try to install these updates they fail, and i am not recieving any new updates from microsoft. Also when i go to log out (please bare with me on this description) the button that looks like a circle with a line through it (log out button im assuming) has the icon signaling to log off and install updates. When i try this the computer logs down, begins installing updates, but it fails because when i log back in the icon is still signaling me to log out and install.
I have tried to use microsoft fix it and i recieve this error: Fix it troubleshooting cannot continue because an error occured, we're sorry, but the diagnostic solution encountered a runtime error. please try again later.
Can anyone assist me in the issue with windows update and microsoft fix it? i would like to get both of them working.
Edited by dt11221, 04 August 2010 - 08:38 PM.