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I HAD DVD SUPER MULTI DRIVE BUT IT DIDN'T READ DVD


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#1 Thoi

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Posted 04 August 2010 - 06:22 PM

HI EVERYONE,

I PURCHASED TOSHIBA SATELLLITE L500-1XJ AND THERE IS A DVD SUPER MULTI DRIVE. WHEN I INSERT MICROSOFT PROFESSIONAL 2010 APPLICATION DVD FORMAT, BUT THIS DRIVE DID NOT WORK AND RUN THIS DVD :thumbsup:

I WOULD BE GRATEFUL IF YOU CAN HELP ME TO SORT OUT THIS PROBLEM. MANY THANKS
BEST REGARDS,

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#2 JonM33

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Posted 04 August 2010 - 07:06 PM

Does any other CD or DVD work? Did you insert the DVD with the label facing upwards?

#3 Thoi

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Posted 05 August 2010 - 05:46 PM

Dear John,

I tried to insert this DVD into other laptop and this laptop worked and read, I also insert DVD with the label facing upwards but DVD Super Multi Drive did not read DVD ?
I am running Window 7 and use Toshiaba L500-1XJ, DVD Super Multi Drive
Many thanks for your help.




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