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successfully delted Antimalware Doctor; still major problems


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#1 lazespud

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Posted 04 August 2010 - 02:18 PM

Hi All --

Forgive me if any or all of this has been addressed before. Last night I got that horrible bleeping antimalware doctor thing. I followed the instructions to use rkill and then the latest update of malwarebytes. Removed 92 things, and then it was clean and even ran it a second time after reboot to make sure it was worked... it said I was clean.

The problem is that all of this did several other nasty things. First, it turned off all of my security center stuff; which was an easy enough fix; I just went to services and started it up again. This seems to be working ok now.

Second, it seems to have completely removed all of my system restore points; unbelievably annoying, but whatever. My computer simply tells me that I have none.

But worse I can access the internet through anything, other than firefox. When I started firefox is said I need to turn off the proxy server; so following some internet instructions, I did just that and now I can surf using firefox. But I can't start up outlook anymore; I get a box that says "cannot start Microsoft Offic Outlook. Cannot open the Outlook window." And I cannot access the internet through chrome or IE or safari or itunes. My windows 7 widget checking the weather says "service not available" too.

I'm running windows 7 64bit.

What can/should I do? Is this some proxy setting in my internet connections settings that I should adjust? What's causing my outlook to instantly stop?

Thanks for any and all help...

Edited by lazespud, 04 August 2010 - 02:19 PM.


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#2 lazespud

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Posted 04 August 2010 - 06:46 PM

Hi all --

I'm not sure if I solved everything, but I did solve the access to the internet issue; elsewhere on this site there are directions to open the general "internet connections" settings and remove a proxy server setting; which worked great.

As to the outlook problem, where I wouldn't be able to open outlook (I would get a message instantly saying "Cannot start Microsoft Office Outlook. Cannot open the Outlook window". I found a solution elsewhere that was simply doing the following:
Start->run..then type the following -> "Outlook.exe /resetnavpane"




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