I did a search on ZoneAlarm Service Agent and found a forum http://forums.techarena.in/showthread.php?t=345543
which seemed to have some conflicting answers. Not sure what to do.....
A couple of things I read at this forum on this subject which concern me also:Zonealarm is vulnerable to the
SelfDOS-Attack. Zonealarm cannot prevent any application from
"phoning home", because tunneling is easy. But in their advertising,
Zonelabs is assuring this. Zonealarm can be deactivated from any
Malware, which is running already, by inserting rules, because
Zonealarm has no password after installation. And if they would have
one, the malware just has to wait until the user enters it anytime.
The "ID and privacy protection" feature even is counterproductive -
it's resulting in publicizing the data, not protecting it.
andI noticed that later versions, even if you turn off the automatic
check for updates feature, insisted on 'calling home' anyway without my
permission. I don't allow software to remain installed if it does that.
andTry watching it with Netpeeker. I too once caught ZA calling home without
permission, and netpeeker is the tool that caught it.
I've come to trust you all here and only looked there because it was the first thing I came to while doing my search. So see, I do try to help myself, but still find that I'm just so leary (or lily-livered! haha!)....
ETA: Oh yeah, they also said to check the update box on the ZA---mine says it's up-to-date. They also said to uncheck Automatic Updates but that's not going to get rid of the box.
I'm so confuuuuuused............
ETA again: AND the guy they were helping, his popup was slightly different than mine. HIS said:ZoneAlarm Service Agent
An Important Internet Security Update is available
Do you want to get the update now?
[Yes] [Remind me later]
I'm sorry to be so troublesome.
Edited by Lily Livered, 26 October 2005 - 05:22 PM.