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Not as computer savvy as I'd like...


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2 replies to this topic

#1 Big Simon

Big Simon

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Posted 04 August 2010 - 01:01 PM

I don't know if I have a problem, but I want to make sure I don't before I start resetting all my passwords. However, I really don't know my way around a HiJackThis report, and was wondering if someone could give this a quick looksee and let me know if there's anything about which I should be wary. Thanks!

-----------------------------------------

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:52:12 PM, on 8/4/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\nvsvc32.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\WINDOWS\Explorer.EXE
E:\WINDOWS\RTHDCPL.EXE
E:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
E:\Program Files\lg_fwupdate\fwupdate.exe
E:\PROGRA~1\AVG\AVG8\avgtray.exe
E:\Program Files\Brownie\BrstsWnd.exe
E:\Program Files\iTunes\iTunesHelper.exe
E:\WINDOWS\system32\RUNDLL32.EXE
E:\Program Files\Kensington TrackballWorks\KTbWorks.exe
E:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
E:\Program Files\Messenger\msmsgs.exe
E:\Program Files\OpenOffice.org 3\program\soffice.exe
E:\Program Files\OpenOffice.org 3\program\soffice.bin
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
E:\Program Files\Brownie\brpjp04a.exe
E:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
E:\Program Files\Bonjour\mDNSResponder.exe
E:\PROGRA~1\AVG\AVG8\avgrsx.exe
E:\PROGRA~1\AVG\AVG8\avgnsx.exe
E:\WINDOWS\system32\cisvc.exe
E:\Program Files\Firebird\Firebird_2_1\bin\fbguard.exe
E:\Program Files\Java\jre6\bin\jqs.exe
E:\Program Files\Common Files\Motive\McciCMService.exe
E:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
E:\WINDOWS\system32\PnkBstrA.exe
e:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
E:\Program Files\CyberLink\Shared Files\RichVideo.exe
E:\WINDOWS\System32\svchost.exe
E:\PROGRA~1\AVG\AVG8\avgemc.exe
E:\Program Files\AVG\AVG8\avgcsrvx.exe
E:\Program Files\iPod\bin\iPodService.exe
E:\Program Files\Firebird\Firebird_2_1\bin\fbserver.exe
E:\WINDOWS\system32\wscntfy.exe
E:\WINDOWS\system32\wuauclt.exe
E:\Program Files\Mozilla Firefox\firefox.exe
E:\WINDOWS\system32\cidaemon.exe
E:\Program Files\Adobe\Photoshop CS\Photoshop.exe
E:\Program Files\Mozilla Firefox\plugin-container.exe
E:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: SHOUTcast Toolbar Search Class - {14f0d511-36a2-41ca-ae01-ba4f87282c97} - E:\Program Files\SHOUTcast Radio Toolbar\shoutcasttb.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - E:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O3 - Toolbar: SHOUTcast Radio Toolbar - {0457331d-8ca6-4f97-9c26-6a9ef2b2dba8} - E:\Program Files\SHOUTcast Radio Toolbar\shoutcasttb.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [RemoteControl] "E:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "E:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [LGODDFU] "E:\Program Files\lg_fwupdate\fwupdate.exe" blrun
O4 - HKLM\..\Run: [AVG8_TRAY] E:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [amd_dc_opt] E:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [BrStsWnd] E:\Program Files\Brownie\BrstsWnd.exe Autorun
O4 - HKLM\..\Run: [iTunesHelper] "E:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [KTbWorks] "E:\Program Files\Kensington TrackballWorks\KTbWorks.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "E:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "E:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "E:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Steam] "e:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [NVIDIA nTune] "E:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" clear
O4 - HKCU\..\Run: [MSMSGS] "E:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Google Update] "E:\Documents and Settings\Simon\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Startup: OpenOffice.org 3.0.lnk = E:\Program Files\OpenOffice.org 3\program\quickstart.exe
O8 - Extra context menu item: &SHOUTcast Search - E:\Documents and Settings\All Users\Application Data\SHOUTcast Radio Toolbar\ieToolbar\resources\en-US\local\search.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownlo...sreqlab_nvd.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - E:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1239236489015
O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/DriverDownlo...iaSmartScan.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - E:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - E:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - E:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - E:\WINDOWS\System32\browseui.dll
O23 - Service: Adobe LM Service - Unknown owner - E:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - E:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - E:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - E:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - E:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Firebird Guardian - DefaultInstance (FirebirdGuardianDefaultInstance) - FirebirdSQL Project - E:\Program Files\Firebird\Firebird_2_1\bin\fbguard.exe
O23 - Service: Firebird Server - DefaultInstance (FirebirdServerDefaultInstance) - FirebirdSQL Project - E:\Program Files\Firebird\Firebird_2_1\bin\fbserver.exe
O23 - Service: Google Update Service (gupdate1c9dafaf04ef89a) (gupdate1c9dafaf04ef89a) - Google Inc. - E:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - E:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - E:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - E:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - E:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Turbine Message Service - Live (LiveTurbineMessageService) - Turbine, Inc. - E:\Program Files\Turbine\Turbine Download Manager\TurbineMessageService.exe
O23 - Service: Turbine Network Service - Live (LiveTurbineNetworkService) - Turbine, Inc. - E:\Program Files\Turbine\Turbine Download Manager\TurbineNetworkService.exe
O23 - Service: McciCMService - Alcatel-Lucent - E:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - E:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: nTune Service (nTuneService) - NVIDIA - E:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - E:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - e:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - E:\Program Files\CyberLink\Shared Files\RichVideo.exe

--
End of file - 9705 bytes

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#2 syler

syler

  • Malware Response Team
  • 8,150 posts
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  • Gender:Male
  • Location:Warrington, UK
  • Local time:12:21 AM

Posted 13 August 2010 - 06:20 AM

Hello Big Simon, My name is Syler and I will be helping you to solve your malware issues. Sorry for the delay
in replying, we are very busy at the moment.

Please note because we are very busy, if I don't hear from you within 5 days the topic will be closed, If you
have since resolved your issues I would appreciate if you would let me no so I can close this topic.


Please download Malwarebytes' Anti-Malware from Here

Note: If you already have Malwarebytes' Anti-Malware, just update then run it.
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan (the scan may take some time to finish, so please be patient).
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and Paste the entire report in your next reply .
Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.



Please follow these instructions to disable any CD Emulation programs using DeFogger.
  1. Please download GMER from one of the following locations, and save it to your desktop:
    • Main Mirror
      This version will download a randomly named file (Recommended)
    • Zip Mirror
      This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  2. Disconnect from the Internet and close all running programs, as this process may crash your computer.
  3. Temporarily disable any real-time active protection so your security program drivers will not conflict with gmer's driver.
  4. Double click on Gmer to run it.
  5. Allow the gmer.sys driver to load if asked.
  6. You may see a rootkit warning window, If you do, click No.
  7. Click on and wait for the scan to finish.
  8. If you see a rootkit warning window, click OK.
  9. Push and save the logfile to your desktop.
  10. Copy and Paste the contents of that file in your next post.




We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
    Under the Custom Scans/Fixes box at the bottom, paste in the following bold text.
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\*. /mp /s
    %SYSTEMDRIVE%\*.exe
    netsvcs
    msconfig
    drivers32
    CREATERESTOREPOINT

  5. Push the button.
  6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


Then please post back here with the following logs:
  • MBAM log
  • Gmer log
  • OTL.txt
  • Extra.txt

Thanks

unite.jpg


#3 syler

syler

  • Malware Response Team
  • 8,150 posts
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  • Gender:Male
  • Location:Warrington, UK
  • Local time:12:21 AM

Posted 18 August 2010 - 07:25 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending me a PM
with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

unite.jpg





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