Its been two weeks and no reply

My original post: http://www.bleepingcomputer.com/forums/t/334770/cant-removel-malwareviruses-tried-eveything-need-help/

I posted about two weeks ago, with all required logs, asking for help. I have not yet received it. I wrote an admin about a week ago and he asked me to practice patience which I have. However, Iam desperate. I use my computer for work and have been unable to use it since I made the logs (your advise). Your own directions say it "may take several days" to get a reply but its been a few weeks. So, Iam concerned my post has somehow been missed.

please advise.

Thanks in advance.

== BQ ==

Unfortunately we are snowed under with requests at the moment. At present there are still about 10 people in front of you in the "queue". As such I think you can expect a reply in the next 24 hours.

I am closing this topic to avoid confusion.