When doing a google search, clicking on a result leads to a redirected web page. Occasionally random page tabs open with web pages I did not request. I can access web pages that I have never viewed before by clicking on cached pages. When clicking on cached to pages I have viewed before, I am redirected to random web pages.
When off-line and working in Microsoft Word or other programs, they occasionally freeze up and have to be restarted. I have gotten into the habit of turning off my modem to work off-line. This avoids the problem of the programs freezing up.
I have Windows, Verizon security suite, and use Firefox. I have downloaded Spybot S & D but still have this problem. I have attempted to download Adware and AVG but had problems because the programs conflicted with the Verizon Security suite.
I will be grateful for help with this problem. Thank you in advance.