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Continuous Reboot cycle on Compaq Presario


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#1 geno368

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Posted 04 August 2010 - 09:08 AM

I am running a Presario with XP home. I cleaned up some files and some adware and it ran all day yesterday just fine. All of a sudden, when I powered it up today, it would try to start and then would go back to the boot and it continues over and over. It boots in safe mode just perfect. I ran another set of scans (malwarebytes, AVG, spybot) and nothing was found. It is a 2 y/o SR1511nx with 512mb memory. I swapped out the memory with same results. Seems like I remember a couple of years ago running into this same problem and it was a system file I think. Can anyone help? Thanks

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#2 hamluis

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Posted 04 August 2010 - 09:22 AM

First, I would suggest Disable Automatic Restarts When Windows Crashes - http://www.bleepingcomputer.com/forums/t/74644/how-to-disable-automatic-restarts-when-windows-crashes/

Then, I would download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

Louis

#3 geno368

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Posted 04 August 2010 - 03:52 PM

Thanks for the reply, but I was able to get into system restore and fixed the problem. I don't see where to mark it as solved

#4 hamluis

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Posted 04 August 2010 - 05:20 PM

No need, we don't go through that...happy computing, thanks for posting your resolution :thumbsup:.

Louis




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