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Posted 03 August 2010 - 07:18 PM
Posted 08 August 2010 - 10:21 PM
Posted 10 September 2013 - 01:52 PM
I've just solved this problem at my client's where, after upgrading to Win7, XP could not open QB. It was not possible to open as multiuser UNLESS the XP machine opened the company file FIRST. If windows 7 (strangely, the host machine) opened it FIRST, then no XP could get into it. But if XP opened it first, then Win 7 was able to share it.
The Windows 7 is the host computer. What worked was turning off the windows firewall on all sharing machines. (I am not entirely sure if this helped, but I shut off IPv6 in the Windows 7 network connections by suggestion of online article I found.) But this is what I think really did it: MAKE SURE QBDATABASE MANAGER IS RUNNING. In Windows 7 services: it is QuickBooksDB22 Service, named QuickBooks DataBase Service. SET THIS TO AUTOMATIC STARTUP! It can be started manually and monitored by running QuickBooks Database Server Manager from Quickbooks in Program Menu. Set it up once by telling QB DB Mgr where to monitor the DB files (that is, give QB DB Mgr the directory to your company files).
If you don't see this service or it is not in your program menu, you should re-install QB and choose the network setup (something like "I am running QB on this PC and sharing the file over the network").
I hope this helps!
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