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removal hp extended capabilties 6.1 download

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3 replies to this topic

#1 neutonamacaw


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Posted 03 August 2010 - 04:07 PM

downloaded hp's extended capabilties 6.1 printer bought another printer and cannot remove the download with control panel add or remove help

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#2 L_user


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Posted 17 September 2010 - 09:11 PM

I have the same problem HP keeps trying to load product assistant and asks for some disk and does it again. In safe mode I cannot remove HP all in one. from the remove software in control panel. I also cannot remove any other program with control panel. I cannot remove from the program tab either.

#3 Queen-Evie


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Posted 17 September 2010 - 10:08 PM

Try this instead:

Download and install free version of Revo Uninstaller.

For best results, use Advanced. If successful, and asked for a reboot, say no.
Then click Next to begin looking for leftover items. Check only the bold entries.

To make sure you get everything, if any entries-usually the last thing listed and not in bold-have a + sign click on the + until you see more bolded items. Check those items to delete. Click next and let it find files you can safely delete.

If a reboot was required, do so after deleting files and folders.

HP all-in-ones install several things. Remove all of them.

Edited by Queen-Evie, 17 September 2010 - 10:10 PM.

#4 hamluis



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Posted 17 September 2010 - 10:38 PM

Did you kill all the HP processes running in Task Manager...before trying to uninstall it via Add/Remove Programs?


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