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Norton 360 wont turn on protection. Possible Trojan?


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2 replies to this topic

#1 McRaeman

McRaeman

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  • 1 posts
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  • Local time:11:10 AM

Posted 03 August 2010 - 03:48 PM

Recently I downloaded Norton 360 as my computer was acting a bit buggy so i figured it was time for it. It downloaded, installed and then ran all the scans fine, removed some viruses and spyware and all was good. Now a couple of weeks later i turned my computer on after leaving for the weekend, it took a few tries to even start, eventually had to do a system restore just to get it to load windows. So now Windows will load, internet works (albeit slowly) and all my programs seem to be working, Norton however will not let me turn on the firewall/antivirus or anything else, it lets me run liveupdate but then crashes with an unexpected error. After reading similar posts i tried to run SDfix in safe mode but the command prompt just flashes on and off, ive tried turning off the user account control and tried right click run as admin to no avail. PLEASE HELP!

please see attached dds, attach, and ark


DDS (Ver_10-03-17.01) - NTFSX64
Run by Rod at 14:46:49.34 on 03/08/2010
Internet Explorer: 8.0.6001.18928 BrowserJavaVersion: 1.6.0_17
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.2.1033.18.4062.1939 [GMT -4:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_6ef279c8\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_6ef279c8\AESTSr64.exe
C:\Windows\system32\agr64svc.exe
C:\Windows\SysWOW64\svchost.exe -k Akamai
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Norton 360\Engine\4.1.0.32\ccSvcHst.exe
C:\Windows\SysWOW64\PnkBstrA.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\SMINST\BLService.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
C:\Program Files (x86)\Virtual CD v9\System\VC9SecS.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\Norton 360\Engine\4.1.0.32\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Steam\steam.exe
C:\Program Files (x86)\NCSoft\Launcher\NCLauncher.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\WLANExt.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files (x86)\Virtual CD v9\System\VC9Play.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\conime.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Users\Rod\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.daemon-search.com/startpage
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=91&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=91&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=91&bd=Pavilion&pf=cnnb
mLocal Page = c:\windows\syswow64\blank.htm
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - c:\program files (x86)\bitcomet\tools\BitCometBHO_1.3.7.16.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files (x86)\norton 360\engine\4.1.0.32\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files (x86)\norton 360\engine\4.1.0.32\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files (x86)\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files (x86)\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files (x86)\msn\toolbar\3.0.0541.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files (x86)\java\jre6\bin\jp2ssv.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files (x86)\msn\toolbar\3.0.0541.0\msneshellx.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files (x86)\norton 360\engine\4.1.0.32\coIEPlg.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [LightScribe Control Panel] c:\program files (x86)\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [HPAdvisor] c:\program files (x86)\hewlett-packard\hp advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [msnmsgr] "c:\program files (x86)\windows live\messenger\msnmsgr.exe" /background
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Steam] "c:\program files (x86)\steam\Steam.exe" -silent
uRun: [Sony Ericsson PC Companion] "c:\program files (x86)\sony ericsson\sony ericsson pc companion\PCCompanion.exe" /Background
uRun: [PlayNC Launcher]
uRun: [NCsoft Launcher] c:\program files (x86)\ncsoft\launcher\NCLauncher.exe /Minimized
uRun: [Epson Stylus NX510(Network)] c:\windows\system32\spool\drivers\x64\3\e_iatifia.exe /fu "c:\windows\temp\E_S4FD7.tmp" /EF "HKCU"
uRun: [EPSON089B0E] c:\windows\system32\spool\drivers\x64\3\e_iatifia.exe /fu "c:\windows\temp\E_S7310.tmp" /EF "HKCU"
mRun: [StartCCC] "c:\program files (x86)\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [DVDAgent] "c:\program files (x86)\hewlett-packard\media\dvd\DVDAgent.exe"
mRun: [TSMAgent] "c:\program files (x86)\hewlett-packard\touchsmart\media\TSMAgent.exe"
mRun: [CLMLServer for HP TouchSmart] "c:\program files (x86)\hewlett-packard\touchsmart\media\kernel\clml\CLMLSvc.exe"
mRun: [UCam_Menu] "c:\program files (x86)\hewlett-packard\media\webcam\muitransfer\muistartmenu.exe" "c:\program files (x86)\hewlett-packard\media\webcam" update

"software\hewlett-packard\media\Webcam"
mRun: [UpdateLBPShortCut] "c:\program files (x86)\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\labelprint" updatewithcreateonce

"software\cyberlink\labelprint\2.5"
mRun: [UpdatePSTShortCut] "c:\program files (x86)\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\dvd suite" updatewithcreateonce

"software\cyberlink\PowerStarter"
mRun: [QlbCtrl.exe] "c:\program files (x86)\hewlett-packard\hp quick launch buttons\QlbCtrl.exe" /Start
mRun: [UpdateP2GoShortCut] "c:\program files (x86)\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\power2go" updatewithcreateonce

"software\cyberlink\power2go\6.0"
mRun: [UpdatePDIRShortCut] "c:\program files (x86)\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\powerdirector"

updatewithcreateonce "software\cyberlink\powerdirector\7.0"
mRun: [HP Health Check Scheduler] c:\program files (x86)\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [WirelessAssistant] c:\program files (x86)\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Recordpad] "c:\program files (x86)\nch swift sound\recordpad\recordpad.exe" -logon
mRun: [TVAgent] "c:\program files (x86)\hewlett-packard\media\tv\TVAgent.exe"
mRun: [SunJavaUpdateSched] "c:\program files (x86)\java\jre6\bin\jusched.exe"
mRun: [GrooveMonitor] "c:\program files (x86)\microsoft office\office12\GrooveMonitor.exe"
mRun: [VC9Player] "c:\program files (x86)\virtual cd v9\system\VC9Play.exe"
mRun: [HP Software Update] c:\program files (x86)\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [QuickTime Task] "c:\program files (x86)\quicktime\QTTask.exe" -atboottime
mRun: [EEventManager] c:\progra~2\epsons~1\eventm~1\EEventManager.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &D&ownload &with BitComet - c:\program files (x86)\bitcomet\BitComet.exe/AddLink.htm
IE: &D&ownload all video with BitComet - c:\program files (x86)\bitcomet\BitComet.exe/AddVideo.htm
IE: &D&ownload all with BitComet - c:\program files (x86)\bitcomet\BitComet.exe/AddAllLink.htm
IE: E&xport to Microsoft Excel - c:\progra~2\micros~2\office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://c:\program files (x86)\bitcomet\tools\BitCometBHO_1.3.7.16.dll/206
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~2\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~2\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files (x86)\microsoft office\office12\GrooveSystemServices.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files (x86)\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files (x86)\common files\lightscribe\LSRunOnce.exe"
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
mRun-x64: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun-x64: [SmartMenu] %ProgramFiles%\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun-x64: [SysTrayApp] c:\program files\idt\wdm\sttray64.exe
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm

================= FIREFOX ===================

FF - ProfilePath - c:\users\rod\appdata\roaming\mozilla\firefox\profiles\0nssga5h.default\
FF - prefs.js: browser.startup.homepage - hxxp://google.atcomet.com/b/
FF - prefs.js: network.proxy.type - 4
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\users\rod\appdata\roaming\mozilla\firefox\profiles\0nssga5h.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}\components\FFExternalAlert.dll
FF - component: c:\users\rod\appdata\roaming\mozilla\firefox\profiles\0nssga5h.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}\components\RadioWMPCore.dll
FF - plugin: c:\program files (x86)\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files (x86)\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files (x86)\sony\media go\npmediago.dll
FF - plugin: c:\windows\syswow64\macromed\flash\NPSWF32.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation

foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files (x86)\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360x64\0401000.020\SymDS64.sys [2010-8-3 433200]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360x64\0401000.020\SymEFA64.sys [2010-8-3 221232]
R1 BHDrvx64;BHDrvx64;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\bashdefs\20100211.001\BHDrvx64.sys [2010-8-3 676912]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360x64\0401000.020\cchpx64.sys [2010-8-3 615040]
R1 IDSVia64;IDSVia64;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\ipsdefs\20091105.001\IDSVia64.sys [2010-8-3 466992]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360x64\0401000.020\Ironx64.sys [2010-8-3 149552]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\n360x64\0401000.020\symtdiv.sys [2010-8-3 451120]
R1 vdrv9000;vdrv9000;c:\windows\system32\drivers\vdrv9000.sys [2010-4-22 129048]
R2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2009/07/20 03:24:59];c:\program files (x86)\hewlett-packard\media\dvd\000.fcl [2008-11-28 146928]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt64.inf_6ef279c8\AESTSr64.exe [2009-3-2 89600]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2008-1-20 27648]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2008-3-18 23040]
R2 N360;Norton 360;c:\program files (x86)\norton 360\engine\4.1.0.32\ccSvcHst.exe [2010-8-3 126392]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files (x86)\sminst\BLService.exe [2009-2-17 365952]
R2 TVCapSvc;TV Background Capture Service (TVBCS);c:\program files (x86)\hewlett-packard\media\tv\kernel\tv\TVCapSvc.exe [2009-4-22 296320]
R2 TVSched;TV Task Scheduler (TVTS);c:\program files (x86)\hewlett-packard\media\tv\kernel\tv\TVSched.exe [2009-4-22 116104]
R2 VC9SecS;Virtual CD v9 Management Service;c:\program files (x86)\virtual cd v9\system\VC9SecS.exe [2010-4-22 132424]
R3 Com4QLBEx;Com4QLBEx;c:\program files (x86)\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-2-17 222512]
R3 enecir;ENE CIR Receiver;c:\windows\system32\drivers\enecir.sys [2008-9-4 64000]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-8-3 132656]
R3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-10-23 128352]
R3 seehcri;Sony Ericsson seehcri Device Driver;c:\windows\system32\drivers\seehcri.sys [2010-5-7 34032]
R3 vcd9bus;Virtual CD v9 Bus Enumerator;c:\windows\system32\drivers\vcd9bus.sys [2010-4-22 40216]
R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2008-1-20 22528]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\drivers\WSDScan.sys [2008-1-20 24064]
S2 gupdate1ca80d9dde4c380;Google Update Service (gupdate1ca80d9dde4c380);c:\program files (x86)\google\update\GoogleUpdate.exe [2009-12-19 133104]
S3 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;c:\windows\microsoft.net\framework64\v2.0.50727\mscorsvw.exe [2009-8-29 93184]
S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files (x86)\dragon age\bin_ship\daupdatersvc.service.exe [2009-11-14 25832]
S3 HH9Help.sys;HH9Help.sys;c:\windows\system32\drivers\HH9Help.sys [2010-4-22 24344]
S3 NETw3v64;Intel® PRO/Wireless 3945ABG Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\drivers\NETw3v64.sys [2008-1-20 3154432]
S3 PerfHost;Performance Counter DLL Host;c:\windows\syswow64\perfhost.exe [2008-1-20 19968]
S3 Sony Ericsson PCCompanion;Sony Ericsson PCCompanion;c:\program files (x86)\sony ericsson\sony ericsson pc companion\PCCService.exe [2010-5-7 153736]
S3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk60x64.sys [2006-11-2 273408]

============== File Associations ===============

JSEFile=c:\windows\syswow64\WScript.exe "%1" %*

=============== Created Last 30 ================

2010-08-03 05:51:32 345857399 ----a-w- c:\windows\MEMORY.DMP
2010-08-03 05:44:12 0 d-----w- C:\SDFix
2010-08-03 05:17:52 34152 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2010-08-03 05:17:52 126312 ----a-r- c:\windows\system32\GEARAspi64.dll
2010-08-03 05:17:52 107368 ----a-r- c:\windows\syswow64\GEARAspi.dll
2010-08-03 05:17:45 854 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.INF
2010-08-03 05:17:45 7440 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.CAT
2010-08-03 05:17:44 173104 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2010-08-03 05:17:43 0 d-----w- c:\program files\Symantec
2010-08-03 05:17:43 0 d-----w- c:\program files\common files\Symantec Shared
2010-08-03 05:16:56 0 d-----w- c:\windows\system32\drivers\N360x64
2010-08-03 05:16:54 0 d-----w- c:\program files (x86)\Norton 360
2010-08-03 05:16:32 0 d-----w- c:\program files (x86)\NortonInstaller
2010-08-03 01:12:04 80896 ----a-w- c:\windows\syswow64\MSNP.ax
2010-08-03 01:12:04 227328 ----a-w- c:\windows\system32\mpg2splt.ax
2010-08-03 01:12:04 177664 ----a-w- c:\windows\syswow64\mpg2splt.ax
2010-08-03 01:12:04 101376 ----a-w- c:\windows\system32\MSNP.ax
2010-08-03 01:12:02 428544 ----a-w- c:\windows\syswow64\EncDec.dll
2010-08-03 01:12:02 375808 ----a-w- c:\windows\system32\psisdecd.dll
2010-08-03 01:12:02 293376 ----a-w- c:\windows\syswow64\psisdecd.dll
2010-08-03 01:12:02 217088 ----a-w- c:\windows\syswow64\psisrndr.ax
2010-08-03 01:12:01 558592 ----a-w- c:\windows\system32\EncDec.dll
2010-08-03 01:12:01 289792 ----a-w- c:\windows\system32\psisrndr.ax
2010-08-03 01:11:25 99176 ----a-w- c:\windows\syswow64\PresentationHostProxy.dll
2010-08-03 01:11:25 49472 ----a-w- c:\windows\syswow64\netfxperf.dll
2010-08-03 01:11:25 48960 ----a-w- c:\windows\system32\netfxperf.dll
2010-08-03 01:11:25 444752 ----a-w- c:\windows\system32\mscoree.dll
2010-08-03 01:11:25 320352 ----a-w- c:\windows\system32\PresentationHost.exe
2010-08-03 01:11:25 297808 ----a-w- c:\windows\syswow64\mscoree.dll
2010-08-03 01:11:25 295264 ----a-w- c:\windows\syswow64\PresentationHost.exe
2010-08-03 01:11:25 1130824 ----a-w- c:\windows\syswow64\dfshim.dll
2010-08-03 01:11:25 109912 ----a-w- c:\windows\system32\PresentationHostProxy.dll
2010-08-03 01:11:23 1942856 ----a-w- c:\windows\system32\dfshim.dll
2010-08-03 01:04:00 104960 ----a-w- c:\windows\system32\cabview.dll
2010-08-03 01:02:59 218112 ----a-w- c:\windows\system32\wintrust.dll
2010-08-03 00:57:08 1570816 ----a-w- c:\windows\system32\quartz.dll
2010-08-03 00:57:08 1314816 ----a-w- c:\windows\syswow64\quartz.dll
2010-08-03 00:08:16 0 d-----w- c:\users\rod\appdata\roaming\Tific
2010-08-03 00:07:46 524288 --sha-w- c:\users\rod\ntuser.dat{6d92a89a-9e8e-11df-9b30-a3448e780dd4}.TMContainer00000000000000000002.regtrans-ms
2010-08-03 00:07:46 524288 --sha-w- c:\users\rod\ntuser.dat{6d92a89a-9e8e-11df-9b30-a3448e780dd4}.TMContainer00000000000000000001.regtrans-ms
2010-08-03 00:07:43 65536 --sha-w- c:\users\rod\ntuser.dat{6d92a89a-9e8e-11df-9b30-a3448e780dd4}.TM.blf
2010-07-21 01:32:29 0 d-----w- c:\programdata\PCSettings
2010-07-21 00:40:37 65536 --sha-w- c:\users\rod\ntuser.dat{b6fd858c-945f-11df-81a2-00247ea03deb}.TM.blf
2010-07-21 00:40:37 524288 --sha-w- c:\users\rod\ntuser.dat{b6fd858c-945f-11df-81a2-00247ea03deb}.TMContainer00000000000000000002.regtrans-ms
2010-07-21 00:40:37 524288 --sha-w- c:\users\rod\ntuser.dat{b6fd858c-945f-11df-81a2-00247ea03deb}.TMContainer00000000000000000001.regtrans-ms
2010-07-19 02:06:12 178800 ----a-w- c:\windows\syswow64\CmdLineExt_x64.dll
2010-07-19 00:26:54 0 d-----w- c:\programdata\HipSoft
2010-07-11 04:43:56 0 d-----w- c:\users\rod\appdata\roaming\EveHQ
2010-07-11 04:43:15 0 d-----w- c:\program files (x86)\EveHQ
2010-07-11 03:11:38 0 d-----w- c:\users\rod\appdata\roaming\EVEMon
2010-07-11 03:11:31 0 d-----w- c:\program files (x86)\EVEMon
2010-07-10 18:06:38 0 ----a-w- c:\windows\EEventManager.INI
2010-07-07 05:47:40 0 d-----w- c:\programdata\CCP
2010-07-05 05:00:58 1490168 ----a-w- c:\windows\syswow64\PerfStringBackup.INI
2010-07-05 02:57:25 77824 ----a-w- c:\windows\syswow64\EBAPI.dll
2010-07-05 02:57:25 65536 ----a-w- c:\windows\syswow64\EEBUtil.dll
2010-07-05 02:57:25 55808 ----a-w- c:\windows\syswow64\EEBSDKIF.dll
2010-07-05 02:57:25 135168 ----a-w- c:\windows\syswow64\EEBAPI.dll
2010-07-05 02:57:25 110592 ----a-w- c:\windows\syswow64\EEBDSCVR.dll
2010-07-05 02:56:13 0 d-----w- c:\program files (x86)\EpsonNet
2010-07-05 02:55:36 0 d-----w- c:\program files\EpsonNet
2010-07-05 02:55:25 0 d-----w- c:\program files (x86)\common files\EPSON
2010-07-05 02:51:37 0 d-----w- c:\program files (x86)\Epson Software
2010-07-05 02:44:05 118784 ----a-w- c:\windows\system32\E_ILMFIA.DLL
2010-07-05 02:44:02 81920 ----a-w- c:\windows\system32\E_IBCBFIA.DLL
2010-07-05 02:43:34 0 d-----w- c:\programdata\EPSON
2010-07-05 02:42:27 459776 ----a-w- c:\windows\system32\esxwiaud.dll
2010-07-05 02:42:27 17408 ----a-w- c:\windows\system32\esxcdev.dll
2010-07-05 02:42:27 128392 ----a-w- c:\windows\system32\esdevapp.exe
2010-07-05 02:42:26 0 d-----w- c:\program files (x86)\epson
2010-07-05 02:40:38 79 ----a-w- c:\windows\EPNX510.ini

==================== Find3M ====================

2010-08-03 17:04:51 4268 ----a-w- c:\windows\bthservsdp.dat
2010-08-03 04:57:35 675284 ----a-w- c:\windows\system32\perfh00C.dat
2010-08-03 04:57:35 128422 ----a-w- c:\windows\system32\perfc00C.dat
2010-07-26 16:55:26 11581440 ----a-w- c:\windows\syswow64\shell32.dll
2010-07-21 01:33:00 86016 ----a-w- c:\windows\inf\infstor.dat
2010-07-21 01:33:00 51200 ----a-w- c:\windows\inf\infpub.dat
2010-07-21 01:33:00 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-05-26 16:53:52 48128 ----a-w- c:\windows\system32\atmlib.dll
2010-05-26 16:16:50 34304 ----a-w- c:\windows\syswow64\atmlib.dll
2010-05-26 14:56:53 366080 ----a-w- c:\windows\system32\atmfd.dll
2010-05-26 14:25:15 289792 ----a-w- c:\windows\syswow64\atmfd.dll
2010-05-21 18:14:28 270208 ------w- c:\windows\system32\MpSigStub.exe
2009-12-21 06:36:23 606 ----a-w- c:\program files (x86)\RejoinCommandLine.txt
2009-02-17 10:41:57 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-02-17 09:54:37 37390 ----a-w- c:\windows\inf\perflib\040c\perfd.dat
2009-02-17 09:54:37 37390 ----a-w- c:\windows\inf\perflib\040c\perfc.dat
2009-02-17 09:54:37 340236 ----a-w- c:\windows\inf\perflib\040c\perfi.dat
2009-02-17 09:54:37 340236 ----a-w- c:\windows\inf\perflib\040c\perfh.dat
2008-01-21 03:21:59 174 --sha-w- c:\program files\desktop.ini
2008-01-21 03:21:59 174 --sha-w- c:\program files (x86)\desktop.ini
2006-11-02 15:14:56 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 15:14:56 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 15:14:56 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 15:14:56 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 10:52:12 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 10:52:12 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 10:52:10 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 10:52:10 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-12-20 17:57:18 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\cookies\index.dat
2009-12-20 17:57:18 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\history\history.ie5\index.dat
2009-12-20 17:57:18 32768 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\temporary internet files\content.ie5\index.dat
2009-10-30 05:55:38 245760 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-10-18 04:27:02 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-10-16 07:33:09 245760 --sha-w- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-02-17 10:22:08 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 14:47:17.79 ===============

Attached Files



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#2 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
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  • Local time:03:10 PM

Posted 12 August 2010 - 06:55 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
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  • Local time:05:10 PM

Posted 19 August 2010 - 08:43 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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