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Browser redirecting to google.com/webhq and other random sites


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14 replies to this topic

#1 pleasehelpsteve

pleasehelpsteve

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  • Local time:12:19 PM

Posted 02 August 2010 - 05:36 PM

Hi there,

I've had problems with my browser redirecting to google.com/webhp or other random sites without my asking, sometimes when I'm searching for something but spontaneously most of the time. It's not really a problem but a little annoying. (I'm on Windows XP SP3 and the browser I use is Firefox).

I ran malwarebytes Anti-Malware and AVG in safe mode and found a few trojans and other things which I removed or quarantined, but the symptoms continued to exist.

I then found your thread which sums up my problems basically http://www.bleepingcomputer.com/forums/t/309331/google-redirects-to-googlecomwebhp/


The thread directs you to follow instructions to make 2 scans from steps 6-9 in this thread: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/


I've gone ahead and done this and these are the results of the DDS scan below that I've run based on the thread's instructions (the second "Attach.txt" log is attached as is the gmer scan log "ark.txt"). I hope this is useful and you can provide any help. Any you can give would be really appreciated!!
Thanks,
Steve


DDS (Ver_10-03-17.01) - NTFSx86
Run by Steve at 21:34:56.46 on 02/08/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1023.431 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe 4
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
svchost.exe 4
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\system32\slserv.exe
C:\Program Files\O2\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Documents and Settings\Steve\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://uk.rd.yahoo.com/customize/ycomp/defaults/sp/*http://uk.yahoo.com
uSearch Bar = hxxp://uk.rd.yahoo.com/customize/ycomp/defaults/sb/*http://uk.yahoo.com/search/ie.html
uInternet Settings,ProxyServer = http=127.0.0.1:5643
uInternet Settings,ProxyOverride = ;*.local
uSearchURL,(Default) = hxxp://uk.rd.yahoo.com/customize/ycomp/defaults/su/*http://uk.yahoo.com
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
uRun: [{90CD3783-C09A-5DD2-CBB3-82A4E4536232}] "c:\documents and settings\steve\application data\ruyv\ogqoi.exe"
uRun: [{956DA210-0658-95B4-B4D4-2CB4E8299807}] "c:\documents and settings\steve\application data\ange\ybqik.exe"
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [PinnacleDriverCheck] c:\windows\system32\PSDrvCheck.exe
mRun: [EPSON Stylus DX5000 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatibve.exe /fu "c:\windows\temp\E_SD1.tmp" /EF "HKLM"
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [O2] "c:\program files\o2\bin\sprtcmd.exe" /P O2
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: []
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [oobswujg] c:\documents and settings\steve\local settings\application data\bxayoxprf\hglokiytssd.exe
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\steve\startm~1\programs\startup\office~1.lnk - c:\program files\microsoft office\office\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wlanut~1.lnk - c:\program files\microstar\wlanutility\WlanUtility.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F}
Trusted Zone: o2.co.uk\*.broadband
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\steve\applic~1\mozilla\firefox\profiles\eapth1cd.default\
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 VOBID;VOBID;c:\windows\system32\drivers\vobid.sys [2003-8-1 29239]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-1-17 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-1-17 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-1-17 243024]
R1 vobcom;vobcom;c:\windows\system32\drivers\vobcom.sys [2001-10-4 9728]
R1 vobiw;vobiw;c:\windows\system32\drivers\vobIW.sys [2003-8-27 187392]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-15 308136]
R2 sprtsvc_O2;SupportSoft Sprocket Service (O2);c:\program files\o2\bin\sprtsvc.exe [2009-3-4 202016]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2010-6-24 92008]
R3 cdrdrv;Cdrdrv;c:\windows\system32\drivers\Cdrdrv.sys [2002-12-13 64000]
R3 CONAN;CONAN;c:\windows\system32\drivers\o2mmb.sys [2009-5-21 191092]
R3 MbxStby;MbxStby;c:\windows\system32\drivers\MbxStby.sys [2009-5-21 6100]

=============== Created Last 30 ================

2010-08-02 20:32:07 0 ----a-w- c:\documents and settings\steve\defogger_reenable
2010-07-31 19:58:41 0 d-----w- c:\program files\iPod
2010-07-31 19:58:23 0 d-----w- c:\program files\iTunes
2010-07-31 19:58:23 0 d-----w- c:\docume~1\alluse~1\applic~1\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-07-31 19:15:20 0 d-----w- c:\docume~1\steve\applic~1\iPodtoComputer
2010-07-31 19:13:20 6144 ----a-w- c:\windows\system32\ff_acm.acm
2010-07-31 19:13:20 60273 ----a-w- c:\windows\system32\pthreadGC2.dll
2010-07-31 19:13:20 57344 ----a-w- c:\windows\system32\ff_vfw.dll
2010-07-31 19:13:20 547 ----a-w- c:\windows\system32\ff_vfw.dll.manifest
2010-07-31 19:13:20 258352 ----a-w- c:\windows\system32\unicows.dll
2010-07-31 19:13:17 0 d-----w- c:\program files\Cucusoft
2010-07-31 16:49:58 21504 ----a-w- c:\windows\jestertb.dll
2010-07-15 16:59:12 12536 ----a-w- c:\windows\system32\avgrsstx.dll

==================== Find3M ====================

2010-07-15 16:59:16 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-07-15 16:58:14 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-06-21 18:59:16 1033728 ----a-w- c:\windows\explorer.exe
2010-05-18 15:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 15:35:16 75040 ----a-w- c:\windows\system32\jdns_sd.dll
2010-05-18 15:35:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2010-05-18 15:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-09 13:21:09 23110 ----a-w- c:\windows\hpqins15.dat
2010-05-09 12:49:02 201384 ----a-w- c:\windows\hpoins43.dat
2010-05-06 10:41:53 916480 ----a-w- c:\windows\system32\wininet.dll

============= FINISH: 21:35:56.00 ===============

Attached Files


Edited by pleasehelpsteve, 02 August 2010 - 05:40 PM.


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#2 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
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Posted 10 August 2010 - 07:47 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

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#3 pleasehelpsteve

pleasehelpsteve
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Posted 14 August 2010 - 06:04 AM

Hi thanks for replying, here's the DDS scan below. Please find the Attach.txt file attached.


DDS (Ver_10-03-17.01) - NTFSx86
Run by Steve at 18:24:27.62 on 13/08/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1023.520 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\system32\slserv.exe
C:\Program Files\O2\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
svchost.exe 4
svchost.exe 4
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Steve\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://uk.rd.yahoo.com/customize/ycomp/defaults/sp/*http://uk.yahoo.com
uSearch Bar = hxxp://uk.rd.yahoo.com/customize/ycomp/defaults/sb/*http://uk.yahoo.com/search/ie.html
uInternet Settings,ProxyServer = http=127.0.0.1:5643
uInternet Settings,ProxyOverride = <local>;*.local
uSearchURL,(Default) = hxxp://uk.rd.yahoo.com/customize/ycomp/defaults/su/*http://uk.yahoo.com
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
uRun: [{956DA210-0658-95B4-B4D4-2CB4E8299807}] "c:\documents and settings\steve\application data\ange\ybqik.exe"
uRun: [ukbotxxxxx.exe] c:\ukbotxxxxx.exe\ukbotxxxxx.exe
uRun: [{90CD3783-C09A-5DD2-CBB3-82A4E4536232}] "c:\documents and settings\steve\application data\aconz\leuk.exe"
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [PinnacleDriverCheck] c:\windows\system32\PSDrvCheck.exe
mRun: [EPSON Stylus DX5000 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatibve.exe /fu "c:\windows\temp\E_SD1.tmp" /EF "HKLM"
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [O2] "c:\program files\o2\bin\sprtcmd.exe" /P O2
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [oobswujg] c:\documents and settings\steve\local settings\application data\bxayoxprf\hglokiytssd.exe
dRun: [ukbotxxxxx.exe] c:\ukbotxxxxx.exe\ukbotxxxxx.exe
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\steve\startm~1\programs\startup\office~1.lnk - c:\program files\microsoft office\office\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wlanut~1.lnk - c:\program files\microstar\wlanutility\WlanUtility.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F}
Trusted Zone: o2.co.uk\*.broadband
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\steve\applic~1\mozilla\firefox\profiles\eapth1cd.default\
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 VOBID;VOBID;c:\windows\system32\drivers\vobid.sys [2003-8-1 29239]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-1-17 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-1-17 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-1-17 243024]
R1 vobcom;vobcom;c:\windows\system32\drivers\vobcom.sys [2001-10-4 9728]
R1 vobiw;vobiw;c:\windows\system32\drivers\vobIW.sys [2003-8-27 187392]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-15 308136]
R2 sprtsvc_O2;SupportSoft Sprocket Service (O2);c:\program files\o2\bin\sprtsvc.exe [2009-3-4 202016]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2010-6-24 92008]
R3 cdrdrv;Cdrdrv;c:\windows\system32\drivers\Cdrdrv.sys [2002-12-13 64000]
R3 CONAN;CONAN;c:\windows\system32\drivers\o2mmb.sys [2009-5-21 191092]
R3 MbxStby;MbxStby;c:\windows\system32\drivers\MbxStby.sys [2009-5-21 6100]

=============== Created Last 30 ================

2010-08-04 19:40:14 4 ----a-w- c:\program files\51281.dat
2010-07-31 19:58:41 0 d-----w- c:\program files\iPod
2010-07-31 19:58:23 0 d-----w- c:\program files\iTunes
2010-07-31 19:58:23 0 d-----w- c:\docume~1\alluse~1\applic~1\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-07-31 19:15:20 0 d-----w- c:\docume~1\steve\applic~1\iPodtoComputer
2010-07-31 19:13:20 6144 ----a-w- c:\windows\system32\ff_acm.acm
2010-07-31 19:13:20 60273 ----a-w- c:\windows\system32\pthreadGC2.dll
2010-07-31 19:13:20 57344 ----a-w- c:\windows\system32\ff_vfw.dll
2010-07-31 19:13:20 547 ----a-w- c:\windows\system32\ff_vfw.dll.manifest
2010-07-31 19:13:20 258352 ----a-w- c:\windows\system32\unicows.dll
2010-07-31 19:13:17 0 d-----w- c:\program files\Cucusoft
2010-07-31 16:49:58 21504 ----a-w- c:\windows\jestertb.dll
2010-07-15 16:59:12 12536 ----a-w- c:\windows\system32\avgrsstx.dll

==================== Find3M ====================

2010-07-15 16:59:16 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-07-15 16:58:14 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-06-21 18:59:16 1033728 ----a-w- c:\windows\explorer.exe
2010-05-18 15:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 15:35:16 75040 ----a-w- c:\windows\system32\jdns_sd.dll
2010-05-18 15:35:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2010-05-18 15:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe

============= FINISH: 18:26:07.54 ===============

Attached Files



#4 pleasehelpsteve

pleasehelpsteve
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Posted 14 August 2010 - 06:06 AM

And here's the copied GMER scan log attached.
Thanks
Steve




GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-08-13 23:36:10
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\Steve\LOCALS~1\Temp\pwldapow.sys


---- Kernel code sections - GMER 1.0.15 ----

init C:\WINDOWS\system32\drivers\o2mmb.sys entry point in "init" section [0xF72B8320]

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\svchost.exe[616] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 0125000A
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1024] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154C5 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1024] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB1C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1024] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E480F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1024] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4741 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1024] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E47AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1024] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4612 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1024] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4674 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1024] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E4872 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1024] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E46D6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1156] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154C5 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1156] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9AC9 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1156] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD0ED C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1156] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB1C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1156] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E25467C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1156] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E480F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1156] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4741 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1156] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E47AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1156] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4612 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1156] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4674 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1156] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E4872 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1156] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E46D6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1156] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 3E2EDB78 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1156] ole32.dll!OleLoadFromStream 77529C85 5 Bytes JMP 3E3E4B77 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1276] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154C5 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1276] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9AC9 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1276] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD0ED C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1276] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB1C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1276] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E25467C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1276] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E480F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1276] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4741 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1276] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E47AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1276] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4612 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1276] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4674 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1276] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E4872 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1276] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E46D6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1276] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 3E2EDB78 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1276] ole32.dll!OleLoadFromStream 77529C85 5 Bytes JMP 3E3E4B77 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Program Files\Internet Explorer\IEXPLORE.EXE[1156] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [451F1ACB] C:\Program Files\Internet Explorer\xpshims.dll (Internet Explorer Compatibility Shims for XP/Microsoft Corporation)
IAT C:\Program Files\Internet Explorer\IEXPLORE.EXE[1276] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [451F1ACB] C:\Program Files\Internet Explorer\xpshims.dll (Internet Explorer Compatibility Shims for XP/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

---- Processes - GMER 1.0.15 ----

Process C:\Program Files\Internet Explorer\IEXPLORE.EXE (*** hidden *** ) 1024
Process C:\Program Files\Internet Explorer\IEXPLORE.EXE (*** hidden *** ) 1156
Process C:\Program Files\Internet Explorer\IEXPLORE.EXE (*** hidden *** ) 1276

---- Files - GMER 1.0.15 ----

ADS C:\System Volume Information\_restore{B85011EB-3A02-4340-AFA0-8FD45E9A1C2D}\RP352\A0043951.exe:userini.exe 36864 bytes executable

---- EOF - GMER 1.0.15 ----


#5 fireman4it

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Posted 14 August 2010 - 01:04 PM


Hello Victim,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.

1.
Your log(s) show that you are using so called peer-to-peer or file-sharing programmes (in your case uTorrent). These programmes allow to share files between users as the name(s) suggest. In today's world the cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.

It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."

It is also important to note that sharing entertainment files and proprietary software infringes the copyright laws in many countries over the world and you are putting yourself at risk of being indicted through organisations watching over the rights of the authors of such files (i.e. the RIAA for music files, or the MPAA for movie files in the USA) or the authors of the files themselves.

Naturally there are also legal ways to use these services, such as downloading Linux distributions or office suites such as "Open Office."

2.
Download and Run RKill
    Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

3.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply::
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#6 pleasehelpsteve

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Posted 15 August 2010 - 02:59 AM

Hi thanks for replying.

I ran rkill successfully and started Combofix which downloaded the Recovery Console, however when I clicked Yes on the message box as shown to 'continue scanning for malware' it's brought up it's own window to scan with the message

Scanning for inflected files . . .
This typcially doesn't take more than 10 minutes.
However, scan figures for baddly infected machines may easily double.
_ (flashing cursor)

I've left it for well over an hour or so now and nothing seems to have happened or be happening, just this message. Is there anyhting I should do? I'm bit curious/worried about the timeframe.

The window hasn't stalled or frozen at all, (I clicked on the window to see if it had and was able to move it around - I realise now against the instructions not to, sorry) - it just doesn't seem to have run or be running anything.

Don't want to be touching it at all so I'm typing from another computer at the moment.

Many thanks

Edited by pleasehelpsteve, 15 August 2010 - 06:19 AM.


#7 fireman4it

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Posted 15 August 2010 - 10:05 AM

Hello,

If it continues to just sit there and not go up in steps, then go ahead and stop it and restart it.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#8 pleasehelpsteve

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Posted 15 August 2010 - 10:45 AM

Ok, it won't close when I try to, either by X in the window, right clicking taskbar, by ALT+F4 or by CTRL, ALT+DEL. Also won't let me log off, restart or switch off? Can I just kill it at the power switch or will this mess up stuff? or is there an actual stop option I'm not seeing at all?

Edited by pleasehelpsteve, 15 August 2010 - 10:46 AM.


#9 fireman4it

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Posted 15 August 2010 - 11:54 AM

Hello

Yes just power off and then reboot and run combofix again

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#10 pleasehelpsteve

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Posted 15 August 2010 - 12:50 PM

All done! Here's the log attached.

Everything appears fine. If for any reason it does direct me again I'll race back but otherwise all smiles here. Thanks very much for the help and putting up with me being so pedantic!

Cheers
S

Attached Files

  • Attached File  log.txt   19.72KB   4 downloads


#11 fireman4it

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Posted 15 August 2010 - 02:58 PM

Hello,

There are still some leftovers we need to deal with. Also we need to do some more checking.


1.
We need to run a CFScript.

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the codebox below into it:

CODE
Domains::

Folder::
c:\documents and settings\Steve\Application Data\Yzkyo
c:\documents and settings\Steve\Application Data\Egaw
c:\documents and settings\Steve\Application Data\Ruyv
c:\documents and settings\Steve\Application Data\Yfys
c:\documents and settings\Steve\Application Data\Urisci
c:\documents and settings\Steve\Application Data\Ificvi
c:\documents and settings\Steve\Application Data\Aconz
c:\documents and settings\Steve\Application Data\Uxdoag
c:\documents and settings\Steve\Application Data\Taarby
c:\documents and settings\Steve\Application Data\Alboyv
c:\documents and settings\Steve\Application Data\Ohtaa
c:\documents and settings\Steve\Application Data\Osoro
c:\documents and settings\Steve\Application Data\Ange
c:\documents and settings\Steve\Application Data\Poodny
c:\documents and settings\Steve\Application Data\uTorrent
c:\documents and settings\Steve\Application Data\Inynku
c:\documents and settings\Steve\Application Data\Enecxo
c:\documents and settings\Steve\Local Settings\Application Data\bxayoxprf

DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:5643


Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

2.
Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

3.
I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

You can refer to this short video by: neomage
**Note**
To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan.

Things to include in your next reply::
Combofix.txt
MBAM log
Eset log
A new DDS log
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#12 pleasehelpsteve

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Posted 16 August 2010 - 03:01 PM

Sorry to jump the gun before, I began the computer started slowing down. I've now found out who's been downloading with the utorrent - there have been words!!

Please find attached:

Combofix.txt
MBAM log
Eset log
& the DDS and Attach logs from a new DDS scan.

System seems to be running fine at the moment; I restarted the machine and had the option to shut down with new windows installations and did so. Generally much faster again.

Thanks,
Steve

Attached Files


Edited by pleasehelpsteve, 16 August 2010 - 03:02 PM.


#13 fireman4it

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Posted 16 August 2010 - 07:54 PM

Hello,


1.
Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "JDK 6 Update 21 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u21-windows-i586.exe to install the newest version.
  • If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.


2.
Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall



    between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall


  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".


Congratulations! You now appear clean! specool.gif

Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.


Recommendations
Below are some recommendations to lower your chances of (re)infection.
  1. Install and maintain an outbound firewall
  2. Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  3. Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  4. Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  5. Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    1. Click the "Start Menu" (or Windows Orb)
    2. Click "All Programs"
    3. Click "Windows Update"
    4. On the left, choose "Change Settings"
    5. Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    6. Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    7. Click "Check for Updates" in the upper left corner.
    8. Follow the instructions to install the latest updates.
    9. Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  6. Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  7. Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing sad.gif.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#14 pleasehelpsteve

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Posted 17 August 2010 - 01:06 PM

Fantastic. Everything's worked out fine. I've visited and used those recommended links and made bookmarks of them as well for future reference to update.

Very very helpful, thanks very much for all your help fireman4it, really appreciate it!

Cheers,

Steve

Edited by pleasehelpsteve, 17 August 2010 - 01:06 PM.


#15 fireman4it

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Posted 17 August 2010 - 04:19 PM

Hello Steve,

You are most welcome! thumbup.gif Good luck and Happy Surfing. dance.gif




This thread will now be closed since the issue seems to be resolved.

If you need this topic reopened, please send a Private Message to any one of the moderating team member or myself. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.



" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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