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firefox redirecting to random sites


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#1 joefantana

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Posted 02 August 2010 - 11:49 AM

whenever i go through a search engine and click a link it takes me to a random site that tried to sell me crap, web of trust stops them from loading all the way but it's still annoying as i have to click it multiple times to get the site to work and i found this topic that way (http://www.bleepingcomputer.com/forums/topic322288-15.html) and the person there seemed to have the same problem and i read through it and it said to start a new thread so i am. so please if someone can help, please do. thanks

Edited by hamluis, 02 August 2010 - 04:52 PM.
Moved from Vista forum to Am I Infected ~ Hamluis.


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#2 boopme

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Posted 02 August 2010 - 09:22 PM

Hello and welcome. Try this approach.
Reboot into Safe Mode with Networking
How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply
Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 joefantana

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Posted 03 August 2010 - 07:18 AM

auperantispyware is out for a while can i just use spybot or no? and i've ran rkill multiple times before coming here it didn't find anything it only found itself in the log file thing

nevermind right as i did this reply the site came back up

Edited by joefantana, 03 August 2010 - 07:19 AM.


#4 joefantana

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Posted 03 August 2010 - 07:37 AM

when you said to leave all the other things in the scanning control unchecked did you mean to uncheck the others that are checked? please reply soon

#5 boopme

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Posted 03 August 2010 - 08:58 AM

Only have 3 boxes checked.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 joefantana

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Posted 03 August 2010 - 09:21 AM

i did but the reply thing here won't let me post the whole scan log thing any other way i can show you it? whenever i paste it in here and click reply my browser crashes


must just be cause of the size cause this one went up fine

Edited by joefantana, 03 August 2010 - 09:21 AM.


#7 boopme

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Posted 04 August 2010 - 10:51 AM

Ok, either post it in multiple posts or Do not post the Cookis section.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 joefantana

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Posted 05 August 2010 - 06:48 AM

sorry to be a pain but there's some stuff i don't really want broadcast all over.. can i just pm the file?

Edited by joefantana, 05 August 2010 - 06:58 AM.


#9 boopme

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Posted 05 August 2010 - 02:04 PM

Yes ,PM
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 joefantana

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Posted 12 August 2010 - 06:08 PM

sorry i haven't sent or posted anything back.. but my laptop won't let me do anything so i was having someone look at it and he doesn't know. so..now i'd kinda like to ask a completely different questionif i were to try to upgrade the operating system from vista home basic to windows 7 profesional maybe would the reformat part erase the bad crap on the laptop or no?

#11 boopme

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Posted 12 August 2010 - 07:58 PM

Hi, If you want to try our DDS forum I can give you those instructions. Though it will be about 4 days for help.

Or you can try running this. Avira AntiVir Rescue System Or

Yes you can Format.

Not an unwise decision to make. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. Wiping your drive, reformatting, and performing a clean install of the OS or doing a factory restore removes everything and is the safest action but I cannot make that decision for you.

Reformatting a hard disk deletes all data. If you decide to reformat, you can back up all your important documents, data files and photos. The safest practice is not to backup any autorun.ini or .exe files because they may be infected. Some types of malware may disguise itself by adding and hiding its extension to the existing extension of files so be sure you take a close look at the full name. After reformatting, as a precaution, make sure you scan these files with your anti-virus prior to copying them back to your hard drive.

The best proceedure is a low level format. This completely wipes the drive. Then reinstall the OS.
Use the free version of Active@ KillDisk.
Or Darik's Boot And Nuke

The best sources of Information on this are
Reformatting Windows XP
Michael Stevens Tech
Windows XP: Clean Install

Of course also feel free to ask anything on this in the XP forum. They'd be glad to help.

==============================

2 guidelines/rules when backing up

1) Backup all your important data files, pictures, music, work etc... and save it onto an external hard-drive. These files usually include .doc, .txt, .mp3, .jpg etc...
2) Do not backup any executables files or any window files. These include .exe/.scr/.htm/.html/.xml/.zip/.rar files as they may contain traces of malware. Also, .html or .htm files that are webpages should also be avoided.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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