Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Cumputer shutsdown/crashes, Help please


  • Please log in to reply
5 replies to this topic

#1 Reka

Reka

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:01:44 PM

Posted 01 August 2010 - 07:34 PM

Hello, I am new to BleepingComputer.com and I been having trouble with my computer while playing video games as of late.
I been all over the web trying to find out why this is happening and I'm starting to get frustrated, if I could get some help from someone that be greatly appreciated.

OS: Windows 7 Home Premium

I already scanned my computer with Spy Sweeper Webroot and Malwarebytes and I'm not getting anything. So i don't know what I should do next.

Event Viewer:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-07-31T09:44:19.223618100Z" />
<EventRecordID>1970</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>MainHome</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

-------

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-08-01T14:51:13.000000000Z" />
<EventRecordID>2690</EventRecordID>
<Channel>System</Channel>
<Computer>MainHome</Computer>
<Security />
</System>
- <EventData>
<Data>5:55:01 AM</Data>
<Data>‎8/‎1/‎2010</Data>
<Data />
<Data />
<Data>1326</Data>
<Data />
<Data />
<Binary>DA070800000001000500370001006003DA070800000001000900370001006003600900003C000000010000006009000000000000B00400000100000000000000</Binary>
</EventData>
</Event>

-----

I also have another event that mirrors the 2nd one. Please help me fix my computer if more information is required just say so.

Edited by Reka, 01 August 2010 - 07:47 PM.


BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,699 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:10:44 AM

Posted 01 August 2010 - 09:07 PM

Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)

===============================================

Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image

Edited by Broni, 01 August 2010 - 09:07 PM.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Reka

Reka
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:01:44 PM

Posted 01 August 2010 - 09:51 PM

processor: AMD Phenom™ II X4 965
RAM: 4GB
Hard drive: 465GB, free space: 437GB
I used Webroot Spy Sweeper (active protection), and Malwarebytes (free version) I just use the firewall that comes with windows (Windows Firewall)
Temp1: 43C
Temp2: 33C
Temp3: -128C
Core: 30C

Edited by Reka, 01 August 2010 - 09:53 PM.


#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,699 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:10:44 AM

Posted 01 August 2010 - 11:02 PM

OK, but I also asked about second set of numbers from SpeedFan, while playing some heavy game.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 Reka

Reka
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:01:44 PM

Posted 03 August 2010 - 11:47 AM

I just found the problem, by the problem getting worse, my graphics card went out. Now time to get a new one, thanks for trying to help though.

#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,699 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:10:44 AM

Posted 03 August 2010 - 07:46 PM

Aha....sorry for that...keep us posted :huh:

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users