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toshiba laptop


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#1 gcsjc343

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Posted 01 August 2010 - 03:06 PM

i have a toshiba laptop, and my dyd is not working. I can play cds or use it to read programs, but it will not play or write dvd's. I think i need to load a driver for it. anyone have any suggestions?

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#2 Broni

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Posted 01 August 2010 - 03:47 PM

Optical drives don't need any extra drivers.
Most likely, your DVD read/write lasers are shot.

Slim chance, but...

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

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