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Update could not be installed


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#1 razordoc44

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Posted 01 August 2010 - 01:55 PM

Hello guys...I'm hoping someone can lead me to a quick and simple fix with this one. I am trying to optimize my sister's PC and am having an issue trying to complete the update.

First of all I find that there is an update available for this computer called Office XP Service Pack 3 and is highly recommended. So I follow the prompts to begin download and installation of the update. After a few minutes I will get a window that pops up and says "The feature you are trying to use is on a CD-ROM or other removable disk that is not available Insert the "Microsoft Office XP Professional with front page" disk.

Obviously I don't have any such disk and so I click cancel. After about 20 seconds I get the update window that pops up and says that Updates could not be installed.........Office XP Service Pack 3.

any suggestions?

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#2 hamluis

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Posted 01 August 2010 - 03:18 PM

My experience with Office XP...is that the CD is required anytime major modifications are made. The CD has a lot of the optional features and files which must be accesses when changes occur.

I have a CD so it's not a nuisance for me.

If Office came preinstalled...I don't know how those versions work.

You might visit the Office website and just do a direct download of the SP, http://www.microsoft.com/downloads/details...ylang=en...then install it from the desktop.

Louis




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