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error starting ms help

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#1 esmo


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  • Local time:08:59 PM

Posted 01 August 2010 - 02:59 AM

xp pro sp3 office 2003. Never had a problem with help in word. Now I get "error starting ms help". Help is set to start automatically in servicesmsc. Help works in notepad.

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#2 thekingpin3000


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  • Local time:01:59 PM

Posted 16 August 2010 - 10:20 PM


Try this.

Choose Start | Control Panel | Add or Remove Programs | Microsoft Office
2003 and click Change.

Click the first option for Add or Remove Features and then Next.

Make sure that each application you have installed is selected (the box is
checked) and then check the box "Choose advanced customization of
applications." and Next.

Expand each application (for example, Microsoft Office Access) and then
change the setting on the Help option to "Installed on First Use." You can
do this by clicking on the gray drop-down button to the left of the word Help.

Do this for each application (Excel, Word, Publisher, etc).

Also be sure to install the Office Assistant (that annoying paperclip guy).
It is located under Office Shared Features | Office Assistant.

Click update after all the help files have been changed to "Install on First
Use" and after the Office Assistant has been changed to "Install on First

After Office is done with the installation, open Word (or any Office
application) and choose Help | Show the Office Assistant.

After he is installed, click on him and he should say something like "Help
is not installed. Would you like to install it?" Then click "OK or Yes."

Office will install the help files and you should be good to go from here.

Source: http://www.eggheadcafe.com/software/aspnet...ng-ms-help.aspx


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