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Search Engine Problem


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9 replies to this topic

#1 nsgators

nsgators

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  • Local time:11:16 PM

Posted 31 July 2010 - 09:48 AM

I can run a search using google or bing. However, when I click on any of the links a pop-up window appears and I am routed to a totally different website. For instance, i do a search for "ESPN". I then see the ESPN link, I click on the link, and it takes me somewhere totally different. Can you help?

Just before the problem occurred, my antivirus found "Trojan Horse Generic18.AJSP" and " Trojan Horse Cryptic.AQQ"

DDS (Ver_10-03-17.01) - NTFSx86
Run by Neil Stein at 9:36:11.90 on Sat 07/31/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2102 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Brownie\BrstsWnd.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Brownie\brpjp04a.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Neil Stein\Desktop\Defogger.exe
C:\Documents and Settings\Neil Stein\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - No File
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Creative Detector] "c:\program files\creative\mediasource\detector\CTDetect.exe" /R
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [cdloader] "c:\documents and settings\neil stein\application data\mjusbsp\cdloader2.exe" MAGICJACK
uRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [PMX Daemon] ICO.EXE
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [P17Helper] Rundll32 P17.dll,P17Helper
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [BrStsWnd] c:\program files\brownie\BrstsWnd.exe Autorun
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
dRun: [MySpaceIM] c:\program files\myspace\im\MySpaceIM.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wddmst~1.lnk - c:\program files\western digital\wd smartware\wd drive manager\WDDMStatus.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wdsmar~1.lnk - c:\program files\western digital\wd smartware\front parlor\WDSmartWare.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {0D859AF0-C75E-11D4-B760-00E0B81077E8} - hxxp://rmlsfl.mlxchange.com/3.0.03.50/Control/FileCruiser.cab
DPF: {16FD824B-8E7B-11D2-9855-00802962956C} - hxxp://rmlsfl.mlxchange.com/3.0.03.50/Control/Specfile.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.3.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.facebook.com/controls/contactx.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1175869447000
DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} - hxxp://rmlsfl.mlxchange.com/3.0.03.50/Control/MLSClientUtils.cab
DPF: {78523E50-56EB-11D3-B739-CAA1986A452F} - hxxp://rmlsfl.mlxchange.com/3.0.03.50/Control/LiteGrid.cab
DPF: {7A7537FC-5988-11D3-8B33-00104B9E5A4A} - hxxp://rmlsfl.mlxchange.com/3.0.03.50/Control/IRCWebPrint.cab
DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} - hxxp://rmlsfl.mlxchange.com/5.0.05.46/Control/IRCSharc.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {B198A72B-B4C3-42B5-B8DA-B364E76429AA} - hxxp://rmlsfl.mlxchange.com/3.0.03.50/Control/WebDog.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7}
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {F060A272-A18A-11D3-B75B-00E0B81077E8} - hxxp://rmlsfl.mlxchange.com/3.0.03.50/Control/AspCustomCtrls.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://www.creative.com/softwareupdate/su2/ocx/15106/CTPID.cab
DPF: {FE92D9C3-4A69-4EC7-8651-1DC8531D0075} - hxxp://camera.traditionfl.com/user/TSBnwCam.CAB
TCP: NameServer = 93.188.163.184,93.188.166.184
TCP: {9B634C0A-B9C8-4AA4-85EF-8E9C4EB5D292} = 93.188.163.184,93.188.166.184
TCP: {EFBC58A8-787F-4938-9174-7DCFC102F31F} = 93.188.163.184,93.188.166.184
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 nwprovau
Hosts: 127.0.0.1 www.spywareinfo.com

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-4-8 216400]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-4-8 29584]
R1 AvgTdiX;AVG Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-4-8 243024]
R2 avg9wd;AVG WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-15 308136]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 WDDMService;WD SmartWare Drive Manager;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2009-11-13 110592]
R2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\western digital\wd smartware\front parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]
R3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;c:\windows\system32\drivers\RTL8192su.sys [2010-1-6 594048]
S2 gupdate1c9b405d145e628;Google Update Service (gupdate1c9b405d145e628);c:\program files\google\update\GoogleUpdate.exe [2009-4-2 133104]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg9\toolbar\ToolbarBroker.exe [2010-6-3 430152]
S3 p17filt;p17filt;c:\windows\system32\drivers\p17filt.sys [2006-3-20 1452032]
S3 TMPassthruMP;TMPassthruMP;c:\windows\system32\drivers\tmpassthru.sys --> c:\windows\system32\drivers\TMPassthru.sys [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2010-2-18 11520]

=============== Created Last 30 ================

2010-07-31 13:33:19 0 ----a-w- c:\documents and settings\neil stein\defogger_reenable
2010-07-28 23:16:33 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-28 23:16:31 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-28 23:16:31 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-26 07:21:54 0 d--h--w- C:\$AVG
2010-07-25 03:50:09 0 d-----w- c:\program files\iPod
2010-07-15 13:33:02 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-07-13 22:41:59 0 d-----w- C:\Bront
2010-07-13 22:12:56 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe

==================== Find3M ====================

2010-07-15 13:33:03 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-07-15 13:32:23 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-05-18 20:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-05 13:30:57 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2010-01-11 05:59:27 72138 ----a-w- c:\program files\procexp.chm
2010-01-11 05:59:27 7005 ----a-w- c:\program files\Eula.txt
2004-07-22 15:51:34 3432656 ----a-w- c:\program files\ManagedDX.CAB
2004-07-20 03:58:36 1156363 ----a-w- c:\program files\BDANT.cab
2004-07-20 03:53:26 976020 ----a-w- c:\program files\BDAXP.cab
2004-07-09 19:17:16 13265040 ----a-w- c:\program files\dxnt.cab
2004-07-09 14:13:48 15493481 ----a-w- c:\program files\DirectX.cab
2004-07-09 14:13:46 703080 ----a-w- c:\program files\BDA.cab
2004-07-09 09:08:36 472576 ----a-w- c:\program files\dxsetup.exe
2004-07-09 09:08:34 2242560 ----a-w- c:\program files\dsetup32.dll
2004-07-09 08:03:10 62976 ----a-w- c:\program files\DSETUP.dll
2009-10-16 17:03:33 848 --sha-w- c:\windows\system32\KGyGaAvL.sys
2008-08-22 21:44:10 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082220080823\index.dat

============= FINISH: 9:38:29.15 ===============

Attached Files



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#2 aommaster

aommaster

    I !<3 malware


  • Malware Response Team
  • 5,294 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Dubai
  • Local time:07:16 AM

Posted 08 August 2010 - 02:13 PM

Hello, nsgators.
My name is aommaster and I will be helping you with your log.

I apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having, I would appreciate you letting us know. If not please perform the following below so I can have a look at the current condition of your machine.

Thanks

Should you still require assistance, please take note of the points below:
  • Please track this topic by either adding it to your favourites or clicking the Options button at the top of this thread and then Track this topic.
  • Please disable word-wrap before posting logs. This can be done by clicking Format and un-ticking the word-wrap feature in notepad.
  • The logs that you post should be copied and pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • If you do not reply within 5 days, I will have to close your topic. Should you not be able to meet this, please notify me so that I will leave the topic open.
  • Please do not install, update, or run any programs for the duration of the fix.
  • If you do not understand the instructions I provide, please don't hesitate to ask. That's what I'm here for smile.gif
  • Please continue to reply to this topic until I give you the all clean. Just because there are no symptoms of infection doesn't mean that the computer is clean.
  • If you are running Vista, please run all the fixes as an administrator. This is done by right-clicking the program and clicking "Run as Administrator".

Please do the following so I can take a look at the current state of your system.
We need to run Defogger
  1. Please download DeFogger to your desktop.
  2. Double click DeFogger to run the tool.
  3. The application window will appear
  4. Click the Disable button to disable your CD Emulation drivers
  5. Click Yes to continue
  6. A 'Finished!' message will appear
  7. Click OK
  8. DeFogger will now ask to reboot the machine - click OK
Note: If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.
Do not re-enable these drivers until the end of the fix.

We need to run RSIT
  1. Download random's system information tool (RSIT) by random/random and save it to your desktop.
  2. Double click on RSIT.exe.
  3. Click Continue at the disclaimer screen.
  4. Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

NEXT:
We need to run an Anti-Rootkit (ARK) scan
  1. Download GMER and save to your desktop. Note that the file will be randomly named to prevent active malware from stopping the download.
  2. Close all other open programs as there is a slight chance your computer will crash.
  3. Double click the GMER program. Your security programs may detect GMER's driver trying to load. Allow it.
  4. You may see a warning saying "GMER has detected rootkit activity". If so, select NO.
  5. Make sure all options are checked except:
    • IAT/EAT
    • Drives/Partition other than Systemdrive, which is typically C:\
    • Show All (This is important, so do not miss it.)
    Note: If GMER crashes or hangs, please retry running a scan. Only this time, in addition to the options mentioned above, uncheck Devices as well.
  6. When the scan is complete, click Save and save the log onto your desktop.

If GMER crashes, hangs or blue-screens, do the following
  1. Please Download Rootkit Unhooker Save it to your desktop.
  2. Now double-click on RKUnhookerLE.exe to run it.
  3. Click the Report tab, then click Scan.
  4. Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  5. Wait till the scanner has finished and then click File, Save Report.
  6. Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.
Note:You may get this warning. If so, please ignore it.
"Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?"


In your next reply, please include the following:
  • Log.txt
  • info.txt
  • gmer.log/RKUnhooker log

My website: http://aommaster.com
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#3 aommaster

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Posted 10 August 2010 - 11:27 PM

Hello nsgators
Are you still with us?

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#4 nsgators

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Posted 11 August 2010 - 06:59 PM

Sorry about that. I'm still here and will post everything you requested..thank you

#5 aommaster

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Posted 11 August 2010 - 08:31 PM

No problem. Thanks for letting me know smile.gif

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#6 aommaster

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Posted 14 August 2010 - 01:06 AM

Hello nsgators
Are you still with us?

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#7 aommaster

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Posted 16 August 2010 - 12:48 AM

Due to lack of feedback, this topic has been closed. If you need this topic reopened, please send me a PM with the address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#8 aommaster

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Posted 24 August 2010 - 12:04 AM

Topic reopened as per user's request.

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#9 aommaster

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Posted 02 September 2010 - 12:14 AM

Hello nsgators
Are you still with us?

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#10 aommaster

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Posted 05 September 2010 - 10:57 AM

Due to lack of feedback, this topic has been closed. If you need this topic reopened, please send me a PM with the address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM





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