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Spyware


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#1 111

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Posted 31 July 2010 - 08:00 AM

I was having problems on my laptop when trying to go to websites I would get redirected so I ran mbam a few times and came up with a couple infections.I was going to start a new topic so when I was running Gmer I came back and now the screen is black tried rebooting same thing.when at startup it only shows the hp logo and goes black I didn't even get the windows logo

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#2 suebaby41

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Posted 08 August 2010 - 10:28 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  1. Double click on RSIT.exe to run RSIT.
  2. Click Continue at the disclaimer screen.
  3. Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  1. Reply to this thread; do not start another!
  2. Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  3. Do not run any other tool until instructed to do so!
  4. Let me know if any of the links do not work or if any of the tools do not work.
  5. Tell me about problems or symptoms that occur during the fix.
  6. Do not run any other programs or open any other windows while doing a fix.
  7. Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 111

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Posted 09 August 2010 - 12:46 AM

Thank you in advance with your help.however I cannot run any programs on the computer when I turn it on it just has a black screen even after 20-30 min

#4 suebaby41

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Posted 09 August 2010 - 11:11 AM

Please post your problem in the proper computer forum for assistance. Once your computer is able to get up and running, follow the instructions. Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
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#5 111

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Posted 10 August 2010 - 04:44 AM

Can u point me to the right forum? I thought this was it because I have spyware on my computer.I started to create a dds logfile however when I was running the gmer program is when the computer went black.I apologize for any inconvienance.

#6 suebaby41

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Posted 10 August 2010 - 01:58 PM

Can you get into your computer now? What OS do you use?
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#7 111

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Posted 10 August 2010 - 08:18 PM

No all it does is show the hp logo then goes black no startup screen or anything.I have windows xp

#8 suebaby41

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Posted 11 August 2010 - 04:03 PM

Please post your question(s) regarding your computer problems in BleepingComputer's Computer Forum, Windows XP Home and Professional, where the computer experts may help you. My expertise is dealing with malware and I prefer that you get the help of computer expert(s) in answering your question(s) and/or solving your problem(s). Please include a link to this thread so that the computer experts may see what we have done.
You don't stop laughing when you get old; you get old when you stop laughing.
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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#9 suebaby41

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Posted 21 August 2010 - 10:19 AM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.

You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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