Posted 31 July 2010 - 05:52 AM
I am having several problems with my computer and hope you can help.
I am Using Windows XP, Outlook Express and IE8 and free AVAST.
I can not download anything from the internet, my menu bar is missing from IE8, I can not access any external website to scan for spyware or viruses. I have copied several sites to scan from on a CD and then scanned my computer. Malware, AVAST, Windows, Trend Micro's Housecall, Advanced System Care all came back with no problems. I have also started being bombarded with spam that AVAST is not catching.
I scanned with PC Doctor and of the problems noted, it came back with spyware.known_bad_sites and spyware.trustyhound!rem that has infected my computer. I also scanned with Hijack this and it seems to indicate problems also, but I could not copy and paste the log it into this post. I thought about sending the log it to my computer but was afraid it might infect it.
Can you please help me with instructions on how to remove the spyware noted above?