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Laptop is slow to startup and shutdown


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#1 Mieng

Mieng

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Posted 30 July 2010 - 09:56 PM

BC has helped me fix other people's computers several time, now I need some help with my own work laptop.

First let me describe the symtoms that I am seeing.
Laptop seems to boot slower and slower from one day to the next.
When closing applications to shut the machine down at the end of the work day, I'll close IE7 or Outlook and it will take nearly 4-5 minutes for the machine to become responsive enough to be able to click "Start-->Shut Down". Also the desktop icons will be blank during this time span..
In the last 3-4 days, IE7 will close on its own when I am trying to use it.

Operation system is Windows XP Professional Version 2002 Service Pack 3

Would appreciate any help you could provide.

Edited by Mieng, 30 July 2010 - 10:06 PM.


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#2 Mieng

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Posted 03 August 2010 - 11:35 PM

Ok, it has been several days and I've not received any responses to help with my issue. I ran MalwareBytes on my own and it found 5 infected items and it appears to have removed them, but the laptop is still extremely slow in starting up and shutting down. I would still like to have one of the Bleeping Computer experts walk me through some checks to make sure that I don't have a infection that is causing my issue. Judging from the large amount of traffic on this forum, maybe you guys are just too busy right now or maybe you're not sensing my uneasiness about this issue. I just have a strange feeling that malware or a key logger may be the root cause of my symtoms.




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