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#1 LadyPixieinGa


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Posted 30 July 2010 - 02:36 PM

I have been reserching all day. I am having a problem with google redirecting search results. I know it is not a problem with Google but with an infection that I have.

I have scanned with multiple programs looking for the problem and have been unsuccessful.

I have followed along other threads and did what was asked for similar problems.

I tried superantispyware and it found nothing
I tried Trend Micro online scan and it found nothing.
I tried Malwarebytes and I cant get the software to update. I contacted support and they said
This issue is commonly fixed by one of two things:
1- Adding the following url to any type webfilter, ad blocking, identity theft protection, 'trusted sites' options or similar to your firewall

2- Adding the following Malwarebytes files listed in the link below to your currently installed antivirus\antispyware software exclusion lists or white listing options. (Section H-ignore AVG if you don't use it)

I dont know how to do any of that.

I tried Kaspersky TDSS with no results, no infections

I tried Kaspersky Online Virus Scanner and no infections or suspicious. I am at a loss what to do.

Please advise.

Thank you in advance -- it is greatly appreciated.


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#2 quietman7


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Posted 31 July 2010 - 10:36 AM

It's possible that you have an infected Master Boot Record (MBR) so lets check it to be sure.

Please download MBRCheck.exe by a_d_13 from one of the links provided below and save it to your desktop.Link 1
Link 2
Link 3
  • Double-click on MBRCheck.exe to run it. Vista/Windows 7 users right-click and select Run As Administrator.
  • It will open a black screen with some data on it...please do not fix anything (if it gives you an option).
  • When complete, you should see Done! Press ENTER to exit.... Press Enter on the keyboard.
  • A log named MBRCheck_date_time.txt (i.e. MBRCheck_07.21.10_10.22.51.txt) will be created on the desktop.
  • Copy and paste the contents of that log in your next reply.

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#3 LadyPixieinGa

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Posted 31 July 2010 - 12:13 PM

Thank you for your help. After researching even more after I made the post, I found some information online that it might be our router. We switched out routers and the problem is now gone. I have never heard of a virus/hack on a router, but there you go.

Thanks again for your reply... have a great day!

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