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Account types on Vista.....Help!!!


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#1 Clint_Tech

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Posted 30 July 2010 - 09:05 AM

We have a Dell E521 with Vista Home Premium in the shop that has 4 users on it. One of which is a Guest account. The other three users are standard account type and the Guest account is set as Guest and Administrator account type.

I have tried everything I could think of to try to change the account types to what they should be, but when ever i do it tells me "Access denied." I have booted to Safe Mode and no Admin account. I can't even create another user because no matter what I name the user it tells me that it has invalid characters in the name, when all I was trying to name the new user account was "Test."

Any help would be appreciated.

P.S.

I ahve already scanned all users with MalwareBytes and SuperAntiSpyware so I think its clean.

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#2 Guest_SteinPooch_*

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Posted 30 July 2010 - 10:57 AM

Can you run a System Restore? If you tell the person in the shop to run a System Restore (assuming he hasn't already) it should fix your problems.

#3 Clint_Tech

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Posted 30 July 2010 - 12:58 PM

Are you talking about just using system restore to a past date or to run a system recovery?




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