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Google redirect virus - your help is appreciated


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#1 Domer85

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Posted 29 July 2010 - 08:41 PM

Hi. I have been reading the posts in this area for help in removing a virus that is causing my google searches to provide bogus links to unrelated sites. Also performance is way down with frequent lock-ups. I am running McAfee Security Center and ran a full scan and it found nothing. Next I downloaded Malwarebytes and did a quick scan. It found 77 items so I thought the problem was solved. However after reboot the redirect problem was still there. I tried Lavasoft AdAware and it found some issues but only tracking cookies, nothing that seemed like a virus. So I ran Malwarebytes again, this time in full scan and it found 5 more issues. The log is posted below. Once again after reboot the redirect issues continued. I have read about other downloads like TDSS Killer etc. in this forum but am hesitant to run those without consulting someone first since I am far from an expert. I am running Windows XP (Home Edition), Ver 2002, Service Pack 2. The most recent MBAM log is below but also saved the previous one too if it is needed for troubleshooting.

I really appreciate any help you can provide.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4364

Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.11

7/28/2010 10:51:48 PM
mbam-log-2010-07-28 (22-51-48).txt

Scan type: Full scan (C:\|F:\|)
Objects scanned: 325068
Time elapsed: 2 hour(s), 31 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\nbwwwwmu (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\whagviqc (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\mmybdwra (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Temp\0.3617826445537907.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\exe.exe (Trojan.Dropper) -> Quarantined and deleted successfully.

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#2 boopme

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Posted 30 July 2010 - 11:41 AM

OK, good...
Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Domer85

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Posted 02 August 2010 - 08:01 PM

Hi again. Thanks for your post. Since your reply my computer completely crashed... Fatal System Error blue screen of death. I can start in Safe Mode so can at least access some of my files. I don't know if the fatal error has any relation to the virus most likely a cruel coincidence. I am logging in here from another computer. Anyway, I will probably be buying a new computer so I guess the virus sort of took care of itself....unless there is another forum on how to fix a fatal system error.....

For the new computer what would you recommend for anti-virus protection?

#4 boopme

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Posted 02 August 2010 - 08:35 PM

Hello, sometimes malware will beat the registry to death.
Can you use safe mode with Networking
there download and run SAS.

Or try Avira AntiVir Rescue System
Tutorial for Avira Rescue CD
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Domer85

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Posted 02 August 2010 - 09:42 PM

No luck in running Safe Mode with Networking, get the same blue screen of death.....can only login with "regular" Safe Mode. My backup laptop does not have a CD burner so will need to download and burn Avira from another machine unless it can work with a flash drive. Also tried a system restore from safe mode but there are no restore points available.

I just don't know if it is worth trying to save this machine...it is 6 years old and am probably due for a replacement........

#6 boopme

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Posted 02 August 2010 - 09:52 PM

Well it's up to you.. The Avira may get you in though..
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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