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Net and Firefox good, IE and updates don't work.


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#1 Mol_Bolom

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Posted 29 July 2010 - 06:45 PM

Looking for either some help with this or at least some terminology that I haven't tried as of yet.

I've scanned the comp with malwarebytes and am running another scan right now with avg9.

Anyway, so far, the network connection is running smoothly, modified the firewall several times, and removed all the cookies/temp/etc files, as well as reverted back to IE factory settings, but still doesn't work.

Not at the computer at the moment, so I'll give what info I can.
IE 7.#
SP2

Also, is there any problems that could come up with updating out of order? Say I upgrade to IE 8, would I also need to upgrade .net, etc? (Reason I ask, is because the "FixMe" program that microsoft had for one of the fixes for this problem (possibly) needed a couple of updates. Which I couldn't get because I couldn't get IE or AutoUpdates to connect, and as usual Firefox doesn't work with Microsoft's web site).

<Edit> Forgot to mention also, that there were no updates made to the system, no changes other than getting and removing an avg virus, which the last time I removed it these issues with IE didn't happen.

<Edit2>
Automatic Updates tab in system freezes, and window is not moveable. (5 minutes later, it finally came on. Clicked on disable then froze again)

Internet Explorer cannot display the webpage

Edited by Mol_Bolom, 29 July 2010 - 07:41 PM.


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#2 Broni

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Posted 29 July 2010 - 07:43 PM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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#3 hamluis

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Posted 29 July 2010 - 08:27 PM

Now that you have posted in the Malware Removal Logs forum, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient.

It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

It may take several days to get a response...due to the current backlog of members who need help...but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log :thumbsup:.

Louis




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