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Laptop Can't Access Internet


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4 replies to this topic

#1 ezooone

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Posted 29 July 2010 - 06:41 PM

Hello..

What is the problem when laptop cannot access internet via broadband and any wireless connection..Is the problem occurs inside of the laptop?

Before this everything is fine..

Thanks.. :huh:

Edited by hamluis, 29 July 2010 - 08:32 PM.
Moved from Internal Hardware to Vista ~ Hamluis.


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#2 hamluis

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Posted 29 July 2010 - 06:45 PM

What is the error message?

System manufacturer and model?

Are you using a router for a wired connection...or is it strictly a wireless connection?

Louis

#3 ezooone

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Posted 29 July 2010 - 07:13 PM

There are no message at all..

When come to broadband connection..nothing will pop up when I pluged in the broadband to the laptop..

Same to the wireless connection..the laptop can't detect at all any connection..

I am not using a router for a wired connection...It is strictly a wireless connection..

The laptop's brand is Compaq..model cq40..

The Operating system is Windows Vista..

#4 Retirednow

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Posted 30 July 2010 - 12:58 AM

Can we get some more info? Open Device Manager and see if there are any red x's or yellow flags next to the network adapter. Then open a command prompt and type the following withou tthe quotes and paste all the results back here, "ipconfig /all". Can you do the above with both wireless and wired connections?

#5 ezooone

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Posted 31 July 2010 - 11:10 AM

Can you do the above with both wireless and wired connections?


I'm sorry..I don't understand that phrase..what do you mean?




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