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The internet to my one computer not working


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#1 avz10

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Posted 29 July 2010 - 11:21 AM

Not sure that I am at the right forum.

I have 2 computers- a desktop and a laptop.

The desktop is setup as the primary PC. It has Windows 7, is connected to my Netgear modem/router. It is an Intel Pentium Dual CPU with 3GB RAM. My two printers are connected.

The laptop is older, has Windows XP and is connected to the desktop both via the modem and the router.

Suddenly this afternoon, my PC has no internet. My laptop has both wired and wireless connection.

I switched the wireless off and connected it to the cable that goes to the PC to the laptop and the laptop was working. So the problem is in the PC.

I have the following software:All up to date:
AVG
Superantispyware free
IOBit Security 360
MBAM- re-installed the Pro version this pm.
Ad Aware

I am running them all now and will post the result, or can it be a broken modem in my PC?

Hope someone can help

Edited by hamluis, 29 July 2010 - 02:41 PM.
Moved from Internal Hardware to Networking ~ Hamluis.


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#2 Broni

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Posted 29 July 2010 - 05:28 PM

See, if same issue exist in Safe Mode with Networking.

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#3 Retirednow

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Posted 30 July 2010 - 01:18 AM

Also, open a command prompt and type the following without the quotes and paste the results back here, "ipconfig /all". Do this on the pc.




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