Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

c000021a BSOD after running ComboFix


  • Please log in to reply
4 replies to this topic

#1 redcat12

redcat12

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:04:44 PM

Posted 28 July 2010 - 11:36 PM

I'll begin by saying I did something I know I shouldn't have done. I ran ComboFix unsupervised. Over the past couple of months I've been getting a ton of those scareware "Anti Virus 2010" things so often, that I've simply been running ComboFix immediately and have had no problems. I've done this close to a dozen times now.

Unfortunately now it seems this has caught up to me. In the most recent case I had scareware and something redirecting my Google searches. I ran ComboFix and after the last stage, Combofix was about to reboot the machine and gave a warning message about something being wrong with winlogon.exe but I can't remember exactly what it said. After the reboot, I got a c000021a fatal error BSOD. I can't log into Windows in safe mode either.

I tried booting from my Windows CD to run a Windows repair (which I've never run before) but I can't seem to get this to work, either. The BSOD comes up before I have a chance to run the repair. I'm not sure if I'm missing a step here.

I know I made a hell of a mess here. Is there anything that can be done or is the PC toast? I've been looking to upgrade anyway due to the hardware issues I've been having (it's a laptop) so I was wondering if there is a way I could save some of my data off of there.

Any help would be appreciated. My OS is Windows XP Pro.

BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,566 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:44 PM

Posted 29 July 2010 - 07:27 AM

You can remove the hard drive...and attach it to a different system as a secondary (non-system) drive...and move files to either removeable media or a hard drive/partition.

I would not move any of the files from Favorites or Cookies, since they could easily be part of the problem.

Louis

#3 redcat12

redcat12
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:04:44 PM

Posted 29 July 2010 - 07:10 PM

Thanks for the feedback.

Any advice on what could be tried before I take that route?

#4 Chelsea Deatz

Chelsea Deatz

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:44 PM

Posted 29 July 2010 - 10:44 PM

I don't think the problems are caused by Combofix!

Edited by Chelsea Deatz, 29 July 2010 - 10:48 PM.


#5 redcat12

redcat12
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:04:44 PM

Posted 30 July 2010 - 10:24 PM

If that's the case, could a mod please move this to the "Am I Infected?" section? Or should I start a new thread?




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users