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Fake Virus Software loaded - Now blue screen @ startup


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#1 katman0625

katman0625

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Posted 28 July 2010 - 06:48 PM

The last time my computer was used, a bogus virus software program came up saying my computer was infected and to scan for viruses. My Trend Mico Virus software did not catch this and is now disabled. Since then, the computer has been shut down and now cannot boot to Windows without going to a blue screen.

Technical information reads...

*** STOP: 0x0000007E (0x0000005,0x86543963,0xF7A208B4,0xF7A205B0)

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.


A restart after this message allows the option to start the computer in Safe Mode but will only work without networking.

Not sure what to do from here...

Edited by hamluis, 28 July 2010 - 07:02 PM.
Moved from XP to Am I Infected forum ~ Hamluis.


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