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Got a Virus


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#1 Alex2010

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Posted 28 July 2010 - 02:29 PM

Hi. I have got a virus. I downloaded Stopzilla after my computer kept crashing and started doing random things. Stopzilla told me I have 90 infections but then wanted me to pay to have them removed. What do people here recomemnd I do. I have since uninstalled Stopzilla[ windows keeps telling me I may be the victim of software counterfitting as a result of downloading Stopzilla- even after uninstilation.]I have tried to install combo fix but it wont download combo fix from any site. Thanks

Edited by hamluis, 28 July 2010 - 03:05 PM.
Moved from XP to Am I Infected forum ~ Hamluis.


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#2 Alex2010

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Posted 28 July 2010 - 02:45 PM

Sorry one more question, everytime I turn on my computer it now says this copy of windows does not pass genuine windows validation. A warning I have never had before, although I can still obviously connect to the the internet. I have tried sorting this out myself before posting but it seems things are getting worse as I try more things

#3 Alex2010

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Posted 28 July 2010 - 03:21 PM

Well is it safe then to reinstall Stopzilla and pay them to resolve my infections using my credit card details over the net of an already infected computer. Also why does windows now say after installing and uninstalling Stopzila say I may be a victim of software counterfitting and this copy of windoes does not pass genuine windows validation.

#4 Budapest

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Posted 03 August 2010 - 01:36 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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