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Malware problems / Windows XP


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#1 plumpipe

plumpipe

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Posted 28 July 2010 - 12:58 PM

hi,
After lots of work on my own to try and rid my computer of malware/viruses, I'm posting on this forum.
Basically, starting a couple months ago, I've had near-constant problems with malware.

OS: Windows XP Professional SP 2
Computer: Sony Vaio

The problems started with many applications, including Adobe CS3, Firefox, and Google Chrome not being able to start up. They would open after maybe 3-4 attempts. Many programs, including some text editors like Sublime, worked in some ways but couldn't do other basic things like open a file from the text editor. Internet connectivity was weird and flaky.

Through running MalwareBytes Anti-Malware, SpyBot, AVG, Sophos Anti-rootkit, CCleaner etc. I was able to somewhat stabilize the computer. Also I submitted HJT logs to automated analysis and removed the entries marked "nasty". However, I never got the computer back into a smoothly operating condition. Nothing was starting properly, still.

More recently, I've run into problems with all my browsers redirecting my google search results to spam/ad websites. First I was able to see that my proxy settings were altered, and for a day removing the proxy settings worked. But now, although there's no proxy server specified, the same problem occurs.

Also, my previously installed version of AVG seems to have disappeared, and I can't make it through the installer without it mysteriously disappearing. The computer is running extremely slowly, is intermittently unresponsive, and Internet access works about 50% of the time, although I can always ping out. As has been the case for a couple months, 50% of the time I open a new tab in Chrome

I ran Malbytes Anti-Malware a couple times yesterday (in safe mode) and found:
Trojan.Dropper
Rootkit.TDSS
Adware.BHO

Supposedly these were removed, but I'm still having the same problems. What should I do at this point??

thanks for your help,
Matt

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#2 Budapest

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Posted 02 August 2010 - 02:03 AM

Try this:

http://www.bleepingcomputer.com/virus-remo...sing-tdsskiller
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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