I'm trying to follow the tutorial to remove Antivir Pro from my computer as neither Microsoft Antivirus nor Norton has had any luck removing it.
The wrinkle that I am running up against is that a Windows XP user account is infected. My administrator account is unaffected. MS finds the virus and tries to remove it, but if i log back in to the user account, the virus is still there. Norton doesn't even see it.
So, I'm going to try the manual steps. One problem I have found is that I am unable to login to a XP user account in "safe mode with networking." My user account doesn't even show up as an option to login to nor can I switch users to it from inside of the Administrator account once logged in.
I haven't so far been able to alter my internet settings or run virus scanner when logged into the infected account.
Any notes or help that I should be aware of? Do I have any options besides deleting the user account and starting fresh?
Edited by boopme, 28 July 2010 - 02:02 PM.
MOVED to Am I Infected