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Hotmail virus


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2 replies to this topic

#1 carolas

carolas

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Posted 28 July 2010 - 08:26 AM

Hi,

my Hotmail is sending e-mails for everyone in my list. I've already changed the password, formated c:, used combofix, bankerfix, malwarebytes and kasper, none of those succefully.
Could you pleaaaase help me?
Thank you so much!
That's my gmer log

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-07-28 10:07:11
Windows 6.1.7600
Running: gmer.exe; Driver: C:\Users\LLA~1\AppData\Local\Temp\kxldapow.sys


---- System - GMER 1.0.15 ----

INT 0x1F \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C2CAF8
INT 0x37 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C2C104
INT 0xC1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C2C3F4
INT 0xD1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C14634
INT 0xD2 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C14898
INT 0xDF \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C2C1DC
INT 0xE1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C2C958
INT 0xE3 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C2C6F8
INT 0xFD \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C2CF2C
INT 0xFE \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C2D1A8

---- Kernel code sections - GMER 1.0.15 ----

.text ntoskrnl.exe!ZwSaveKeyEx + 13B1 818478E9 1 Byte [06]
.text ntoskrnl.exe!KiDispatchInterrupt + 5A2 818673B2 19 Bytes [E0, 0F, BA, F0, 07, 73, 09, ...] {LOOPNZ 0x11; MOV EDX, 0x97307f0; MOV CR4, EAX; OR AL, 0x80; MOV CR4, EAX; RET ; MOV ECX, CR3}

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume3 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume3 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume4 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume4 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)

Device \Driver\ACPI_HAL \Device\0000004f halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation)

AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Gerenciador de Filtro do Filesystem Microsoft/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\0011b107a272
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\0011b107a272 (not active ControlSet)

---- EOF - GMER 1.0.15 ----

And that's my dds log


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 17/06/2010 14:46:21
System Uptime: 28/07/2010 09:43:22 (0 hours ago)

Motherboard: Acer | | Aspire one
Processor: Intel® Atom™ CPU N270 @ 1.60GHz | CPU | 1600/533mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 131 GiB total, 103,533 GiB free.
D: is FIXED (NTFS) - 11 GiB total, 4,124 GiB free.
F: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP16: 06/07/2010 18:36:52 - Ponto de Verificação Agendado
RP17: 14/07/2010 14:51:05 - Ponto de Verificação Agendado
RP19: 27/07/2010 20:03:40 - Configured Microsoft Office Professional Plus 2010
RP21: 27/07/2010 20:07:58 - Configured Microsoft Office Professional Plus 2010

==== Installed Programs ======================

Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.2 - Português
Arquivo do WinRAR
Assistente de Conexão do Windows Live
Bluesoleil 6.0.227.0
Clean Virus MSN
Documents To Go
Ferramenta de Carregamento do Windows Live
GIMP 2.6.8
Google Chrome
HijackThis 2.0.2
Java Auto Updater
Java™ 6 Update 20
Junk Mail filter update
Kaspersky Internet Security 2010
LimeWire 5.5.10
Malwarebytes' Anti-Malware
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office Access MUI (Portuguese (Brazil)) 2010
Microsoft Office Excel MUI (Portuguese (Brazil)) 2010
Microsoft Office Groove MUI (Portuguese (Brazil)) 2010
Microsoft Office InfoPath MUI (Portuguese (Brazil)) 2010
Microsoft Office OneNote MUI (Portuguese (Brazil)) 2010
Microsoft Office Outlook MUI (Portuguese (Brazil)) 2010
Microsoft Office PowerPoint MUI (Portuguese (Brazil)) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (Portuguese (Brazil)) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (Portuguese (Brazil)) 2010
Microsoft Office Publisher MUI (Portuguese (Brazil)) 2010
Microsoft Office Shared MUI (Portuguese (Brazil)) 2010
Microsoft Office Word MUI (Portuguese (Brazil)) 2010
MSVCRT
Pacote de Driver do Windows - ZTE Corporation (ZTEusbmdm6k) Modem (11/04/2008 1.2050.0.9)
Pacote de Driver do Windows - ZTE Corporation (ZTEusbnmea) Ports (11/04/2008 1.2050.0.9)
Pacote de Driver do Windows - ZTE Corporation (ZTEusbser6k) Ports (11/04/2008 1.2050.0.9)
Palm Desktop by ACCESS
Picasa 3
Velox3G.exe
VIVO INTERNET
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger

==== End Of File ===========================
Thank you again!

BC AdBot (Login to Remove)

 


#2 m0le

m0le

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Posted 07 August 2010 - 12:54 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.


Then

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
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#3 m0le

m0le

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Posted 11 August 2010 - 07:29 PM

This topic has been closed.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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