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Windows Update_80072EFE


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2 replies to this topic

#1 Nick-Bees

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Posted 27 July 2010 - 07:12 PM

Im pretty sure Im infected
When I try to update windows I get the error cannot connect Windows Update_80072EFE
also I cannot browse to any microsoft website pages, I get the connection was reset instead of the page.
I have tried sytem restore but this says can not complete.

I have attached the 2 files from running the DDS file

When I try to run the gmer.exe in full scan I get a blue screen of death computer crash?

Attached Files


Edited by Nick-Bees, 27 July 2010 - 07:14 PM.


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#2 Blade81

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Posted 06 August 2010 - 02:06 AM

Hi,

Sorry for delayed response. Forums have been really busy. If you still need help with this post a fresh dds.txt log, please.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#3 Blade81

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Posted 13 August 2010 - 04:19 AM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a Staff member. Include the address of this thread in your request. This applies only to the original topic starter. Should you have a new issue, please start a New Topic.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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