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Trojan infection


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2 replies to this topic

#1 pat21

pat21

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  • Local time:08:43 PM

Posted 27 July 2010 - 06:17 PM

Hello,

My laptop computer is infected with Trojan-Proxy.Win32.Fackemo.v

My antivirus, firewall and spyware are provided by my phone-internet company Bell. The virus is detected but not definitely removed and comes back each time I open the computer.

I was not able to generate a ark.txt file with gmer. My computer was jaming (3 times) each time in the process (after using Ctrl Alt Del, a box was opening with: Failure - Security options. When clicking on ok, the screen turned black and not much apparently was going on.

Here is the DDS text:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Patrick at 18:14:59,59 on 2010-07-27
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Édition Familiale Premium 6.0.6001.1.1252.2.1036.18.1789.795 [GMT -4:00]

AV: Services de sécurité Internet de Bell Antivirus *On-access scanning enabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: Services de sécurité Internet de Bell Anti-logiciels espions *enabled* (Updated) {307352C6-1CBD-11DB-8AF6-B622A1EF5492}
FW: Services de sécurité Internet de Bell Coupe-feu *enabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Program Files\Bell\Services de sécurité Internet de Bell\Fws.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Gestionnaire de sauvegarde du Coffre-fort personnel\VaultClientSRV.exe
C:\Program Files\Gestionnaire de sauvegarde du Coffre-fort personnel\VaultClientUpgrade.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Bell\Services de sécurité Internet de Bell\SafeConnect\Bin\SanaAgent.exe
C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe
C:\Program Files\Bell\Services de sécurité Internet de Bell\RpsSecurityAwareR.exe
C:\Windows\System32\alg.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Bell\Services de sécurité Internet de Bell\rps.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\ltmoh\ltmoh.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrobat_sl.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\BellCanada\McciTrayApp.exe
C:\Program Files\Bell\Internet Service Advisor\SSA.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\Bell\Internet Service Advisor\SSAComHandler.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Program Files\Bell\Services de sécurité Internet de Bell\SafeConnect\Bin\SanaMonitor.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Bell\Services de sécurité Internet de Bell\Kav\Bin\ScanningProcess.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\WUDFHost.exe
C:\Users\Patrick.PC-de-Patrick\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mStart Page = hxxp://www.shoptoshiba.ca/welcome
mDefault_Page_URL = hxxp://www.shoptoshiba.ca/welcome
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
mURLSearchHooks: Yahoo! Barre d'outils: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Aide pour le lien d'Adobe PDF Reader: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: PopKill Class: {3c060ea2-e6a9-4e49-a530-d4657b8c449a} - c:\program files\bell\services de sécurité internet de bell\pkR.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: BluePhone Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll
TB: Yahoo! Barre d'outils: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: BluePhone Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\TOSCDSPD.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [NDSTray.exe] NDSTray.exe
mRun: [cfFncEnabler.exe] cfFncEnabler.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Skytel] Skytel.exe
mRun: [LtMoh] c:\program files\ltmoh\Ltmoh.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe" /start
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [Adobe_ID0ENQBO] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [Samsung PanelMgr] c:\windows\samsung\panelmgr\SSMMgr.exe /autorun
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [BellCanada_McciTrayApp] c:\program files\bellcanada\McciTrayApp.exe
mRun: [SSA.exe] "c:\program files\bell\internet service advisor\SSA.exe" /AUTORUN
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\nikonm~1.lnk - c:\program files\common files\nikon\monitor\NkMonitor.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Ajouter la cible du lien à un fichier PDF existant - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Ajouter à un fichier PDF existant - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convertir au format Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: Convertir la cible du lien au format Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: E&xporter vers Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

============= SERVICES / DRIVERS ===============

R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2008-8-8 20352]
R2 SSPORT;SSPORT;c:\windows\system32\drivers\SSPORT.SYS [2009-3-11 5120]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-5-8 7168]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\bell\services de sécurité internet de bell\safeconnect\driver\platform_vista\SafeConnectDriver.sys [2008-11-14 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\bell\services de sécurité internet de bell\safeconnect\driver\platform_vista\SafeConnectFilter.sys [2008-11-14 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\bell\services de sécurité internet de bell\safeconnect\driver\platform_vista\SafeConnectShim.sys [2008-11-14 29248]

=============== Created Last 30 ================

2010-07-27 19:42:30 0 ----a-w- c:\users\patrick.pc-de-patrick\defogger_reenable
2010-07-27 18:13:17 0 d-----w- c:\users\patric~1.pc-\appdata\roaming\Malwarebytes
2010-07-27 18:12:56 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-27 18:12:53 0 d-----w- c:\programdata\Malwarebytes
2010-07-27 18:12:52 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-27 18:12:52 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-27 17:57:31 0 d-s---w- C:\ComboFix
2010-07-25 04:25:26 0 d-----w- c:\program files\CCleaner
2010-07-18 05:41:03 3396176 ----a-w- c:\users\patrick.pc-de-patrick\ccsetup233.exe
2010-06-30 02:00:48 0 d-----w- c:\program files\Trend Micro

==================== Find3M ====================

2010-07-27 20:01:59 19104544 --sha-w- c:\windows\system32\drivers\fidbox.dat
2010-07-27 05:43:29 255956 --sha-w- c:\windows\system32\drivers\fidbox.idx
2010-07-12 22:06:58 669566 ----a-w- c:\windows\system32\perfh00C.dat
2010-07-12 22:06:58 123556 ----a-w- c:\windows\system32\perfc00C.dat
2010-07-05 01:09:42 20 ---h--w- c:\programdata\PKP_DLdw.DAT
2010-07-05 01:07:12 20 ---h--w- c:\programdata\PKP_DLdu.DAT
2010-06-22 00:11:08 86016 ----a-w- c:\windows\inf\infstor.dat
2010-06-22 00:11:08 51200 ----a-w- c:\windows\inf\infpub.dat
2010-06-22 00:11:08 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-05-26 16:16:50 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-05-26 14:25:15 289792 ----a-w- c:\windows\system32\atmfd.dll
2010-05-21 18:14:28 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-18 20:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2010-05-18 20:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-04 18:42:57 833024 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 18:37:45 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-05-04 16:53:56 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2010-05-01 13:53:49 2036224 ----a-w- c:\windows\system32\win32k.sys
2009-12-03 01:27:00 1082 ----a-w- c:\program files\INSTALL.LOG
2008-08-08 21:54:03 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 08:37:42 37390 ----a-w- c:\windows\inf\perflib\040c\perfd.dat
2008-01-21 08:37:42 37390 ----a-w- c:\windows\inf\perflib\040c\perfc.dat
2008-01-21 08:37:42 340236 ----a-w- c:\windows\inf\perflib\040c\perfi.dat
2008-01-21 08:37:42 340236 ----a-w- c:\windows\inf\perflib\040c\perfh.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 18:22:39,85 ===============

I also have logfiles generated with Malaware and Hijackthis if needed.

Thanks for the help,

Sincerely,

Pat

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,816 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:03:43 AM

Posted 06 August 2010 - 05:17 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 16 August 2010 - 06:48 AM

Due to lack of feedback, this topic will now be closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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