I have Windows 7.
I have been having issues with my computer for about the past 4 or 5 days. It started with AntiVir Solution Pro popping up one day.... which I thought I rid my computer of the virus after saving MalwareBytes to a thumbdrive and scanning and removing the threats found during a safe mode. Well, I don't know if the virus made my computer more vulnerable to viruses, but last night another virus arrived in the same fashion. This time it was Security Tool. I repeated the steps of last time with MalwareBytes which were not as successful this time around. From there I googled answers in order to get rid of the mess. I then discovered Super Anti Spyware. I ran that, got rid of the virus, and to be sure I ran MalwareBytes again. Today, a virus came along AGAIN, and I repeated the steps and also downloaded CCleaner as recommended after searching for the same issues, ran it and now my computer seems slower, and I'm also getting sound issues. When I go into Control Panel to try to see what's up with it, it freezes and eventually a window comes up saying Windows Shell Common Dll is not responding. I don't know what I've done or whether I've done it right...but I'm really having a difficult time with this computer. It has been completely perfect up until that very first virus. I really don't want to lose my files, but at this point I am willing to do what it takes to get my computer back to normal. Please someone assist me at your earliest convenience. Thank you.
Update: The sound is now working because I removed the battery and put it back in. However, I am running SuperAntiSpyware and it continues to detect Adware Tracking Cookies. I am still concerned?
Edited by cadillacw, 27 July 2010 - 05:13 PM.